Barbaros, Güniz Sokak 42 Kavaklıdere, Ankara, 06700, TürkiyeView Hotel Details
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Occidental Ankara Guest Reviews
4.4/5
Very Good
113 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(113)
Positive reviews(16)
Reviews with photos/video(3)
Awesome stay(6)
Clean and tidy(5)
Awesome rooms(5)
Great service(5)
Great location(5)
Negative reviews(2)
Samiullah Niazi
Standard King Room
Stayed in Dec 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Dec 13, 2024
A bit overrated. The room wasn’t as clean.
Tomáš
Standard King Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I can only recommend this hotel. The room along with the equipment and decorations was very nice. The bathroom was spacious and cosy. They also have a small wellness centre with a gym, sauna and relaxation zone. The food was nice and the location too. Nice quality for a fair amount of money.
Response from Property: Dear Tomas, Thank you very much for your kind feedback.It warms us to know that the contemporary decor and facilities of your room met your expectations and contributed to a pleasant stay. Our team takes pride in providing spacious and cosy bathrooms, and it is gratifying to see these efforts appreciated.The wellness centre, complete with a gym and relaxation zone, is designed for the comfort and convenience of our guests, and we are thrilled you enjoyed these amenities. We are also pleased that the culinary offerings and our prime location added positively to your experience. At Occidental Ankara, ensuring value for our guests is of utmost importance, and your recognition of this is highly encouraging.We look forward to welcoming you back for another memorable experience.Best wishes,The Management
Guest User
Standard King Room
Stayed in May 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Jun 1, 2024
Clean room, teast breakfast, good hotel
Response from Property: Dear Guest, Thank you very much for your kind feedback.We are truly delighted to hear that you found our rooms to be immaculately maintained, ensuring a comfortable and serene environment for our esteemed guests. Our commitment to cleanliness is unwavering, and we take pride in providing accommodations that meet your expectations.It is wonderful to know that our breakfast selection left a lasting impression on you, offering a variety of delicious options to start your day right. We understand the importance of a hearty breakfast, and our buffet aims to cater to all preferences, including Continental, Vegetarian, and Hallal choices.We are also pleased that you regard Occidental Ankara as a good hotel. Our dedicated team works tirelessly to ensure that every guest's stay is enjoyable, and your affirmation serves as a testament to our efforts.We look forward to welcoming you back for another memorable experience.Best wishes,The Management
Malik’s
Standard King Room
Stayed in Apr 2024
Couples
68 review
2.0/5
Posted on Apr 23, 2024
Many things not working
Response from Property: Dear Guest,Thank you for taking the time to share your feedback.Please accept our apologies for any inconvenience; we believe that the feedback from our guests is extremely valuable in ensuring we continue to meet your expectations.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,The Management
Jason Jang Yeow Khoon
Standard Room
Stayed in Jun 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 24, 2022
Very neat and clean hotel with excellent 5 star service
tttlook
Standard King Room
Stayed in Oct 2024
Travel with friends
146 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The hotel is in a good location, surrounded by lively surroundings, with valet parking and the hotel's own underground garage. The service is warm, the communication is smooth, the room is clean, and I will choose to stay here next time I come to Ankara.
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6/9
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our hotel and leaving your valuable suggestions! We are delighted that your experience at Occidental Ankara was so positive. We are delighted that you were satisfied with our hotel's location, our valet parking, and our warm and welcoming service. You mentioned the cleanliness of the rooms, which also reflects our daily housekeeping and our attention to detail. Your feedback is very important to us and we are happy to know that you would consider staying here again in the future. We sincerely hope you can stay again to experience our progress! I wish you a happy life and a smooth journey! The Management
Guest User
Standard King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The location of the hotel, service, cleanliness, service is very good, the rooms are nice, the towels, sheets, pillow cases are snow white, perfect. The hotel is 4 stars but the breakfast deserves 5 stars. Many thanks to the people working in the breakfast room, especially Husamettin Bey, Chef Adem Usta, all the employees were experienced, caring, and smiling. The valets who picked up my car in front of the hotel, the security guard Aslan Işık were very polite and helpful. The price is very reasonable, I would like to thank all the hotel staff and the hotel management.
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Mehmet Yorulmaz
Standard King Room
Stayed in Nov 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Nov 29, 2024
Location is amazing
Hotel ***et is adequate
Excellent in terms of price and benefit
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Abidin
Standard King Room
Stayed in Jan 2024
Business travelers
95 review
5.0/5
Outstanding
Posted on Jan 23, 2024
hotel is good
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Response from Property: Hello Mr. Abidin,
Thank you for submitting your positive comments.
We are glad to see you off with satisfaction from your stay.
We thank you once again for choosing us and we would like to welcome you again on your next visit.
regards
Hotel management
Guest User
Superior King Room
Stayed in Feb 2024
Business travelers
10 review
3.0/5
Posted on Feb 20, 2024
Especially the reception staff is very indifferent and unhelpful.
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Response from Property: Gentleman,
Thank you for taking the time to submit your evaluations.
We would like to express our regret that you were not satisfied with your stay. We are especially sorry about your evaluation of our team. We will discuss this with our employees. We will try our best to avoid such problems in the future. I hope you will give us a second chance to have a better experience.
Hope to see you again,
Regards,
Hotel management
Aykut
Standard King Room
Stayed in Oct 2023
Couples
1 review
4.5/5
Great
Posted on Oct 29, 2023
There was little water flowing from the shower head and there was no water flowing from the upper shower head. Kettle was not working. We did not tell the authorities because we stayed for one day.
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Response from Property: Aykut Bey,
Thank you for sending us this comment.
We are sorry that your shower head and kettle are not working properly. All rooms in our facility have a modern and functional shower system, and regular maintenance is carried out to avoid any problems. Regarding kettle, there are electric kettles in our rooms so that you can make tea and coffee, and these facilities must be in working order.
We would like to point out that this situation you are experiencing does not reflect the quality of service offered by our hotel, and if you encounter such a situation, please do not hesitate to contact our reception during your stay.
We hope to see you choose our hotel again in the future due to our service quality and comfortable accommodation facilities.
Kind regards,
Ali Guler
General manager
Suha.J
Executive Suite
Stayed in Oct 2023
Family
12 review
5.0/5
Outstanding
Posted on Oct 10, 2023
The staff were very friendly, the room was clean, and the location was great.
It was nice to see that each and every employee treated the guests with sincerity.
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Response from Property: Hello. Thank you for visiting our hotel. We are glad to hear that you were overall satisfied with our hotel during your stay. Above all, we would like to thank you for your special mention of our staff's response and service. We are also glad to hear that you were very satisfied with the hotel's location. I'm glad you had a comfortable stay without any other inconveniences. Thank you for your valuable comments. We hope you had a comfortable stay in Ankara during your stay at our hotel. Please visit us again next time you have the opportunity. Thank you.The Management
Guest User
Standard King Room
Stayed in Jun 2023
Couples
1 review
4.7/5
Amazing
Posted on Jun 14, 2023
Whether it was the location, the service or the size of the rooms, everything was very good. Thanks.
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Response from Property: Dear Guest, Thank you for taking the time to share this nice comment with us. Our team with a professional perspective, working for your comfort, peace and security, is appreciated by our valued guests. We hope to host you again in the future and wish you healthy days. Best regards, Hotel Management
Guest User
Standard King Room
Stayed in Sep 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Sep 17, 2023
It was a really nice hotel, I recommend it
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Response from Property: Dear Guest, We are glad that you liked our hotel and thank you for recommending it. It is important for us to meet our customers' expectations and provide a nice accommodation experience. We hope to welcome you again soon. Best Regards, Hotel Management
eren
Standard King Room
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Perfect in terms of location, cleanliness and comfort
Original TextTranslated by Google
Response from Property: Hello Mr. Eren, Thank you for your evaluation of our hotel. I am glad that we saw you off with satisfaction from your stay in our hotel. We hope to host you again in our hotel and wish you a healthy day. Best regards, Hotel Management