Guest User
August 6, 2023
Prior to check in, I called this hotel and asked for my confirmation email. The lady on the phone was extremely rude, said she'll email it, and never emailed it. Great start. Checking into the hotel, the front desk never checked my ID, never confirmed my room type, never confirmed how many nights I am staying. She started having a phone conversation while having a check in, and only word she spoke to me was "swipe your credit card". I asked her what I am swiping for, and in a very condensing tone, she said "um.. your room and tax??". Thank you, if you're reading this, please be mindful and know that some places charge incidentals and I wanted to make sure I know what I am being charged for. I had to ask what the amount she was charging me. The entire time she looked very irritated and gave a condensing tone. The room itself is not great either. It has a odd smell walking in and the pillow smells like sweat.