TownePlace Suites by Marriott Hotels in Anne Arundel County

While this location could sure use renovations and the rooms on the first floor surely need new sleeper sofas. The service was kind and each team member was so friendly. The front desk, the laundry lady, and the breakfast attendant. It was packed weekend of mostly lacrosse families.

I booked a room for a guest over Thanksgiving. She was traveling with her adult son and needed some accommodations for her health issues. So I booked her here, at the Towneplace Suites. I like the larger rooms that you find in an extended-stay suites hotel. This hotel had a free breakfast, which was necessary for her son. I specifically asked for a low floor, near an elevator, to minimize walking if I could. I checked her in early, on the app. When we got there, the room keys were all ready. Her room was on the ground floor, by the side door, away from all the traffic of the front desk. It was wonderful! Just what we needed for someone who has walking limitations. She didn't have to walk down long corridors, just came in through the side door. Her son brought her breakfast in the morning. I don't think she ever made it to the lobby. So we got a quiet room, convenient for her, large enough for two adults, and amenities that the son loved. There are six Marriott-brand hotels by this airport, and I am convinced that I found the right one. Major kudos to the staff at the reception desk who had everything ready for us, even though we arrived early. Great job!

Booked a room for one night on July 2 - hoping for a clean place for my family of four to sleep before early travel from BWI the next morning. This property fell short of expectations. Check in lacked hospitality. There was no Front Desk agent at the desk when we walked in to the lobby. One came out when he heard our voices in the lobby. No greeting - he just asked for my name and to validate the last four digits of my credit card for the booking. Didn't check my ID before handing my keys over. We were given an accessible, pet friendly room on the first floor, even though none of us require accessibility options, and were not traveling with any pets. As soon as we opened the door, my husband commented that the room smelled like a kennel. You could definitely tell that previous guests had stayed with their pets in the room. If you have respiratory issues I recommend avoiding any of the pet friendly rooms at this location - the smell was so overpowering that it was hard to breathe and sleep comfortably. Save for when I was sleeping, I wore my flip flops the entire time I was in the room. The carpet carried the pet urine smell, particularly in the main area. There was a scent of carpet cleaner overlaying the stench, hinting that they may have tried clean the carpet -- lots of foreign substances on the floor that I did not want touching my bare feet. Last, the accessible room was not a good option for a family traveling with two kids 7 and under. The bathroom layout does not include a walled in shower or bathtub. The shower has a chair for mobility impaired guests. However, this makes it so the entire bathroom floor gets wet when you use it, making it very very easy to slip and fall. Our youngest slipped and fell when he was making his way out of the bathroom. Thankfully he was walking slowly -- but had he been running, he could have experienced a bad fall. The one star is for the location -- we could not get out of there fast enough, and left for the airport at 4:30 in the morning. The property is a 10 minute drive to BWI.