Hotels near Dunham's Sports, Antigo

I am not lucky with hotels. I seek quiet for a good night's sleep and that is apparently difficult to find with any hotel. There is always noise and sleep disturbances it seems even though I always request a quiet room location. This hotel appealed to me when I first stayed there 3 years ago to bike nearby trails because it is set back off the main road, but vehicles and semis travel on a BP gas station entrance road in front of the hotel so I requested a room on the backside that faces forest and I did the same this time. So this is what happened my recent 2nd stay. My husband wanted 3rd floor and the room we were assigned seemed like a quiet one but the TV didn't work and my husband really wanted to watch Wimbledon. He messed with it for awhile trying to get it to load and then called front desk. Paul, who manages the hotel, came up immediately. He couldn't get it to work either. Because the room seemed like a quiet one I didn't want to move but my suggestion to change out the TV apparently wasn't an option. The hotel had many open rooms but we were given the choice to move to a suite at no extra charge which we thought was a nice gesture, but we wanted 2 queens, not a king. And the suite was closer to the ice machine which is an insanely noisy monster and never seems to shut off. So we asked to move to a room next door to our first room instead after Paul made sure the TV was working in that room. After moving our stuff, and there was no talking and our transition quieted down, we realized there was a loud annoying hum. At first I thought it was the ice machine you can hear all the way down the hall but with our room door closed I realized it was coming from elsewhere. Again I called front desk and Paul came up immediately. I thought it was a fan next door left on but it was a fan in the attic that could be heard loud and clear from the new room, but not in the old room. Again Paul offered to move us to 2nd floor but by then exhaustion had set in. This whole process took a good couple hours and we were already exhausted from checking out of a motel that morning, biking 15 miles on a trail, driving an hour in pouring rain to this motel and then a 2 hours process to get a room due to the non-working TV and other complications! So I decided to just put up with the noise from the fan in the attic. Although Paul was accommodating, the extra time and effort to move to another room was caused by a non-working TV, which then caused us to get a room with an annoying noise, exactly what I didn't want. I feel everything should be working in a room! We should not have to be inconvenienced by that and management should be monitoring rooms and know what does and does not work! It shouldn't become the guest's problem! We are paying plenty for a room and feel we should not be inconvenienced and our time taken up with non-working items in a room. In the 2nd room, the bathroom fan did not work! And then something happened that I never expected

I’ve been trying to find the right words to say to really express my recent experience at this hotel. It wasn’t just an average stay. I rented a hotel room as well as the meeting room in July for a celebration of life for my brother. The staff went out of their way to make it such a lovely meeting area. Kim, the sales director made a beautiful sign in his memory, Keith set up tables with plenty of room for us to set up a memorial, food, and room for guests to enjoy visiting. Serena, greeted us at the front desk and we were able to check in with ease and she recommended the easiest way for us to park and unload all our supplies for the meeting room. Later in the evening Ben helped us get checked into our hotel room. Our family and kids enjoyed relaxing and swimming between the hot tub and the pool.. it’s great they even have a kiddie pool for little ones!! Special shout out to Bonnie in the kitchen for a delicious breakfast! Pancakes, biscuits and gravy, fried potatoes, crispy bacon, and fluffy cheese omelets! She even shared her secret to the best bacon ever! I could have eaten plates full of just that! My experience is this isn’t just any hotel they treat you like family!