Antigua Guatemala

Hotels near Chocotenango, Antigua Guatemala

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Chocotenango

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
El Convento Boutique Hotel
El Convento Boutique HotelEl Convento Boutique Hotel
0.32km from Chocotenango
A stay at El Convento Boutique Hotel places you in the heart of Antigua Guatemala, within a 10-minute walk of Casa Santo Domingo Museum and Central Park. This luxury hotel is 0.1 mi (0.1 km) from Las Capuchinas Convent and 0.2 mi (0.3 km) from Antigua Tabaco Compania S.A.. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Colonial hotel also features complimentary wireless internet access, concierge services, and wedding services. Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante El Convento, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

AAlfonso Leon N 2024.01.18
Uno. De los mejores hoteles en Antigua Guatemala.
Outstanding
101 review
4.6/5
Price from
INR 8,615
per night
Check Availability
Hotel Las Camelias Inn by Ahs
Hotel Las Camelias Inn by AhsHotel Las Camelias Inn by Ahs
0.35km from Chocotenango
With a stay at Las Camelias Inn, you'll be centrally located in Antigua Guatemala, within a 5-minute walk of Casa Santo Domingo Museum and Central Park. This hotel is 0.1 mi (0.1 km) from Antigua Tabaco Compania S.A. and 0.2 mi (0.4 km) from Museo del Libro Antiguo. Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 kilometers. Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee. Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and LED televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

GGuest User 2023.01.03
I really enjoyed my stay at Las Camelias. The front desk was very helpful and friendly and they offered complimentary coffee and filtered water in the hotel lobby. This is great because you should not drink the tap water in Guatemala. The hotel was also well located and walking distance from everything. Antigua as a whole os very walkable. The hotel has an open elevated patio with views of the volcanos and the room I stayed in was very clean with a lovely large shower. The front desk helped me book a vehicle to get to Lake Atitlan and even helped a colleague of mine who was not a resident of the hotel. I also liked the amount of greenery in the hotel. It added a quaint charm. Only small downside was some spotty wifi in the room and the walls are a bit thin so you can here some external sounds. I would recommend this hotel to individuals traveling on budget looking for a clean, comfortable and well appointed apace.
Very Good
28 review
4.1/5
Price from
INR 4,403
per night
Check Availability
Selina Antigua
Selina AntiguaSelina Antigua
0.43km from Chocotenango
When you stay at Selina Antigua - Hostel in Antigua Guatemala, you'll be in the historical district, within a 15-minute walk of Central Park and Casa Santo Domingo Museum. This hostel is 0.2 mi (0.3 km) from La Merced Church and 0.2 mi (0.3 km) from Iglesia y Convento de Nuestra Señora de la Merced. Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this Art Deco hostel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills. At Selina Antigua - Hostel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, luggage storage, and laundry facilities. Make yourself at home in one of the 51 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

LLIYONG 2020.03.08
OMG! This is the best hostel I have ever stayed in! The hostel is very large, the rooms are a little smaller, they are all independent, there is also a separate bathroom outside the door, you can take a shower, separate dry and wet, very clean, the hot water is really great! The lawn is huge, and there is a real bed hanging, you can lie down and take pictures, and put pillows! Hahaha, outside the porch are all that kind of hammocks. The kitchen is also very good, just buy oil and salt, three refrigerators, and a swimming pool, a rest place built with school bus, surrounded by chairs and sofas, there is a beverage hall, there are billiards to play, and a quiet The lounge is very big, and there are two small wooden houses, you can do your own things quietly. There is actually a movie theater! ! ! It's a projector! ! You can watch Youtube and search for Sansei III pillow books. Change the language of Apple TV and remember. There is also a large new concept restaurant with a particularly avant-garde decoration, like that of a domestic shopping mall. It is a bit expensive, 50-70 RMB per person. The bed in the hostel is really great! Two pillows! Very comfortable hotel specifications! Especially new! The quilt is also a solid thick quilt! There are also small lights, a plug and 2 USB jacks! Anyway, it's great! The yard is huge! There are several towering trees that are avocado trees, which bear a lot of fruit, and I just happened to fall one. The staff is good at English, cleans them meticulously, and the toilets are disinfected. So when I used it the next day, it smelled like disinfectant.
Very Good
36 review
4.1/5
Price from
INR 1,520
per night
Check Availability
Hotel Museo Spa Casa Santo Domingo
Hotel Museo Spa Casa Santo DomingoHotel Museo Spa Casa Santo Domingo
0.61km from Chocotenango
When you stay at Hotel Museo Spa Casa Santo Domingo in Antigua Guatemala, you'll be in the historical district, just steps from Casa Santo Domingo Museum and 8 minutes by foot from Central Park. This luxury hotel is 0.2 mi (0.3 km) from Antigua Tabaco Compania S.A. and 0.4 mi (0.6 km) from Jade Maya Factory and Museum. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Enjoy Fusion cuisine at El Refrectorio, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 132 air-conditioned rooms featuring fireplaces and Smart televisions. Cable television is provided for your entertainment. Conveniences include phones, as well as safes and minibars.

LLaolaolaoW 2024.03.03
酒店很大 有修道院遺址可以逛 spa水療設施齊全 早飯不包 需要單點 洗手間裏的瓶裝水也要收錢 感覺處處是坑
Excellent
93 review
4.4/5
Price from
INR 18,892
per night
Check Availability
Hotel Camino Real Antigua
Hotel Camino Real AntiguaHotel Camino Real Antigua
0.62km from Chocotenango
With a stay at Hotel Camino Real Antigua, you'll be centrally located in Antigua Guatemala, within a 5-minute drive of Central Park and Casa Santo Domingo Museum. This family-friendly hotel is 0.2 mi (0.4 km) from Centro de Formación de la Cooperación Española and 0.3 mi (0.4 km) from Monumento a Landívar. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a spa tub, a sauna, and a fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy a meal at Restaurante Las Velas, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:00 AM to 1:00 PM for a fee. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 100 guestrooms featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Outstanding
100 review
4.6/5
Price from
INR 12,742
per night
Check Availability
Nico Hotel
Nico HotelNico Hotel
0.68km from Chocotenango
When you stay at Nico Hotel in Antigua Guatemala, you'll be in the historical district, you'll be a 3-minute drive from Church of San Francisco. This hotel is 0.6 mi (1 km) from Central Park and 1.2 mi (1.9 km) from Casa Santo Domingo Museum. Enjoy recreation amenities such as a spa tub or take in the view from a garden. This Colonial hotel also features complimentary wireless internet access and tour/ticket assistance. Enjoy a meal at Café San Nicolás or snacks in the hotel's coffee shop/cafe. A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM. Limited parking is available onsite. Make yourself at home in one of the 11 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Housekeeping is provided on request, and irons/ironing boards can be requested.
Excellent
9 review
4.5/5
Price from
INR 5,540
per night
Check Availability
Meson Panza Verde
Meson Panza VerdeMeson Panza Verde
0.79km from Chocotenango
When you stay at Meson Panza Verde in Antigua Guatemala, you'll be in the historical district, within a 5-minute drive of Central Park and Casa Santo Domingo Museum. This boutique hotel is 0.1 mi (0.2 km) from San Jose el Viejo Ruins and 0.4 mi (0.6 km) from El Fotografo Gallery. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Enjoy international cuisine at Meson Panza Verde, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 12 guestrooms featuring iPod docking stations. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones and safes, and housekeeping is provided daily.
Excellent
40 review
4.5/5
Price from
INR 19,311
per night
Check Availability
Pensativo House Hotel
Pensativo House HotelPensativo House Hotel
0.79km from Chocotenango
A stay at Pensativo House Hotel places you in the heart of Antigua Guatemala, within a 15-minute walk of Central Park and Casa Santo Domingo Museum. This luxury hotel is 0.2 mi (0.3 km) from San Jose el Viejo Ruins and 0.3 mi (0.4 km) from Museo del Hermano Pedro. Relax and unwind with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Antigua Guatemala? This hotel has 1851 square feet (172 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Outstanding
40 review
4.6/5
Price from
INR 15,578
per night
Check Availability
Hotel Las Marias
Hotel Las MariasHotel Las Marias
0.97km from Chocotenango
With a stay at Hotel Las Marías, you'll be centrally located in Antigua Guatemala, within a 5-minute drive of Central Park and Casa Santo Domingo Museum. This hotel is 0.1 mi (0.1 km) from Cementerio General and 0.1 mi (0.2 km) from San Lazaro General Cemetery. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Colonial hotel include wedding services, a fireplace in the lobby, and tour/ticket assistance. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 7:30 AM to 10 AM. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 10 individually decorated guestrooms. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
Excellent
7 review
4.5/5
Price from
INR 5,492
per night
Check Availability
Villa Bokeh Relais & Châteaux
Villa Bokeh Relais & ChâteauxVilla Bokeh Relais & Châteaux
1.91km from Chocotenango
When you stay at Villa Bokeh - Relais & Chateaux in Antigua Guatemala, you'll be in the historical district, a 4-minute drive from Central Park and 5 minutes from Casa Santo Domingo Museum. This spa hotel is 1.1 mi (1.8 km) from San Lazaro General Cemetery and 1.2 mi (2 km) from Monumento a Landívar. Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Enjoy a meal at Bókeh 3.1, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 15 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.

AAnonymous User 2023.11.18
Advantages: nice garden, spacious room, invincible scenery, full atmosphere, hot tea at night. Disadvantages: The service is not professional and the training is not enough, the breakfast is extremely simple, the location is remote, and the price of this 2000 is lacking in luxury, and the price is ordinary. Overall: room facilities and services are not satisfactory, but unfortunately such a beautiful view
Outstanding
42 review
4.8/5
Price from
INR 21,991
per night
Check Availability
See all Hotels near Chocotenango

Top Pick Hotels near Chocotenango

Check out these top-booked hotels from the past 30 days!
4.4/5
45 review
Hotel Posada de Don Rodrigo Antigua
Antigua Guatemala | 0.06KM from Chocotenango
4.2/5
77 review
El Carmen Hotel
Antigua Guatemala | 0.17KM from Chocotenango
3.8/5
11 review
Hotel Convento Santa Catalina by Ahs
Antigua Guatemala | 0.15KM from Chocotenango
3.9/5
13 review
Hotel Casa Antigua by Ahs
Antigua Guatemala | 0.15KM from Chocotenango
4.0/5
44 review
Why Not Hotel
Antigua Guatemala | 0.28KM from Chocotenango
4.4/5
21 review
Meson de Maria
Antigua Guatemala | 0.16KM from Chocotenango
3.5/5
5 review
Funk Yeah Hostel
Antigua Guatemala | 0.26KM from Chocotenango
4.6/5
102 review
Hotel Aurora
Antigua Guatemala | 0.27KM from Chocotenango
4.6/5
60 review
Adra Hostel
Antigua Guatemala | 0.34KM from Chocotenango
4.4/5
7 review
Hotel la SIN Ventura
Antigua Guatemala | 0.33KM from Chocotenango

Latest Reviews for Antigua Guatemala hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
JJoseph MMy booking was an accident, and it was a most fortunate one. Seeking an escape from the virus and cold ravaged northeastern shore of the Americas I fled to the warm heart of the world; nestled in a valley among the towering and sometimes fiery volcanoes. When I visit Antigua I like to try out the many small boutique hotels in the city, but I believe I have found a new favorite. I chose Casa Bella based on its location, close to the central square and all the sites, but also in the up and coming southeast side of town. I made my booking on Expedia, but when I reached out to the hotel to schedule an airport transfer I found out that the availability had been made available via a technical glitch. The management had been using the COVID closure to do a full renovation of the space, and weren’t quite expecting to welcome guests quite yet. But after a call with the very cool owner who let me know what status was, I decided to give it a try. What I got was a first class stay. The redesign was a very cool, modern, reinterpretation of the Antigua baroque style. The room was outfitted with the most comfortable bed and bedding I have slept on in Antigua, and the bathroom was kitted out with fluffy towels and modern fittings, great water pressure and hot water both in the shower and soaking tub. It was also the first place I have stayed in town that had enough/easily accessible power points available to charge your devices and camera. It might seem like a small thing, but that is a rarity in Antigua. The amenities included daily bottled water, quality soaps/shampoo, a tasty breakfast, top notch coffee, and blazing fast, rock solid wi-fi. As we were still Prisoners of COVID the Casa Bella gets full marks for their attention to protocol and high standard of cleanliness. The staff were simply super. Amazingly helpful and friendly. All in it was a top notch stay, there was a little construction dust as the public spaces received their polish and finishing touches, but that, like everything else, was well managed and didn’t detract from my stay. I look forward to a return visit to enjoy the complete experience. On a tangential note. If you need a COVID test to return home, there is clinic around the block by the name of Laboratorio Juan Pablo II where you can walk up and make an appointment for your test. The hotel really is in a great location.
Casa Bella Boutique Hotel
Casa Bella Boutique Hotel
Antigua Guatemala
Price per night from: INR 9751
4.3/5
Excellent
GGuest UserBeautiful hotel with well-amenated bedrooms. The common spaces are clean and the garden is beautiful The hotel offers restaurant and bar There is shampoo and soap in the shower it's top A space with transat, hamacs and seats is arranged around the pool to ensure your best afternoon chill au bord de l'eau
Yes Please! Hostel
Yes Please! Hostel
Antigua Guatemala
Price per night from: INR 778
4.3/5
Excellent
You feel at home immediately you enter reception and meet the welcoming staff. The grounds are lovely with a beutiful views of the Volcanoes from restaurant and garden. The rooms have been quirkily set out as streets of houses with a cobbled road (not great for wheeling a suitcase especially when you are right at the back!). Our room was in a small courtyard containing several others on two storeys, it comprised two double beds with ample space adn a large shower/loo area. A hairdryer was provided and water stations were plentiful outside. This unfortunately is where the cons kick in, our room was situated right at the far left of the complex and a busy noisy road ran alongside so during it was very noisy both day and night! Maybe ask for a room on the garden side of the complex which should be quieter! There is a nice pool and the open fronted restaurant has stunning views of Volcano Fuego - which was kindly puffing smoke during our visit! Breakfast was served to order, only 3 choices - We had Omlette - ham/cheese or cheese/spinach - served with mashed beans, tortilla and hot plantain - juice - tea -coffee. It was reasonable but service was very slow especially for tea refils. Overall a nice hotel, with pleasant staff but situated a good 25 minutes walk from the town centre which given the traffic noise is not much of a plus. Would we stay again ? - yes but we would request rooms next to the garden which I suspect were much quieter. Also meaning we didn't have to negotiate the cobbled street with our wheelie bags.
Villa Colonial
Villa Colonial
Antigua Guatemala
Price per night from: INR 7059
4.1/5
Very Good
GGuest UserSecond time I stayed and I had the same room. Once again I had wonderful experience. This property is a short walk (15-20 minutes) from central, it’s very spacious, clean, kitchen is well equipped and very quiet. I loved it and can only recommend it. Little advice, contact the property before your arrival as it is a self service and so you will need codes to get in the house and your room. I didn’t have an internet connection but luckily there was a lady inside who let me in and showed everything.
Casa El Conquistador
Casa El Conquistador
Antigua Guatemala
Price per night from: INR 1950
4.1/5
Very Good
WWongodyThis place is lovely and tranquil around a lush tropical garden. The rooms are high ceilinged and stone. It was spotlessly clean and very quiet. The hot water was great, and the room had a good fan. The free breakfast was made to order, and excellent. The location is maybe 2 blocks from the main plaza. There is a roof top deck which is good for views, but closed after 7 PM. There also isn't really any place to sit or hang out up there. We were here on a weekend, and noticed no noise from the outside.
Hotel Eterna Primavera Antigua
Hotel Eterna Primavera Antigua
Antigua Guatemala
Price per night from: INR 6401
4.0/5
Very Good
CChungAchierStay in one of the single room for 5 nights. Generally, the staffs were friendly and helpful. Room is quit basic, with no air conditioning or fan. Room can be hot during mid day. However, in night time room is quite cooling (April). The room came with breakfast at the roof top with variety choice.
El Carmen Suites
El Carmen Suites
Antigua Guatemala
Price per night from: INR 3829
4.0/5
Very Good
Our family loved this hotel! The staff were so friendly and accommodating. The shuttle service was easy to set up to and from the airport. I have read reviews about the beds being too hard- we actually prefer a firmer mattress and found them to be perfect! The hotel was SO clean!! It is in an extremely convenient location to Central Park and restaurants and coffee shops. The hotel felt super safe. The gate is kept closed most of the time with a button to buzz. The front desk is always staffed. We were dropped off late after attending a wedding and staff immediately opened the gate for us. The entire grounds are decorated so nice. The pool is a nice addition! I feel I do need to mention that yes, the bar next door unfortunately adds noise at no fault of the hotel but for our family, we were tired from travels and explorations, so we had no trouble falling asleep! Ask for a second story room if possible. The view from the balcony outside room 10 was breathtaking!! Perfect view of the volcano! The little ice cream shoppe next to the hotel was really good, too! I fell in love with Antigua City and hope to visit again! I would definitely choose this hotel again!! Thank you for a wonderful stay!!
Hotel Casa del Parque by Ahs
Hotel Casa del Parque by Ahs
Antigua Guatemala
Price per night from: INR 7418
3.9/5
GGuest UserI was thoroughly impressed with my recent experience !!!The staff were exceptional - friendly, helpful, and went above and beyond to ensure my needs were met. Their customer service skills are top-notch! To top it off, the prices were very reasonable and affordable. I felt like I got great value for my money.
Volko Party Hostel
Volko Party Hostel
Antigua Guatemala
Price per night from: INR 634
3.8/5
We tried to stayed with this hostel having booked a private room 3 days before we were supposed to stay with them. They checked our card having taking a deposit before refunding it the same day and then send an email confirming our reservation. The day of check-in we were on an 8 hour transfer shuttle from our previous destination where at 6:30pm they charged our card again for the full price of the room. This was a travel card that we DON'T keep money for security reasons and only top up when we need it. No where on their website or reservation does it say they are going to charge the card, let alone before contacting us. After attempting to charge the card and it declining they contacted me saying ”Your card was rejected by our system, so it's invalid reservation”. I replied to them saying we were 30 minutes away from them and we can pay upon our arrival. Their response 20 minutes later was ”Sorry your reservation was cancelled since your card was rejected by our system, and someone else booked” HOW UNHELPFUL. Having been sat on a bus for 8 hours, 30 minutes from checkin they had cancelled our reservation despite us telling them we were on the way and had given it away to someone else. When we went to speak to them about it, they were unapologetic and unsympathetic to us not having a place to stay on Saturday night not looking to resolve our issue due to their actions. Imagine in different circumstances we may have been arriving late via plane and not been able to get in contact with them at all and they'd cancelled our reservation and left us stranded late at night in a foreign city. I would not book with them as at that point what's the point of making a reservation if they don't adhere to it!
Hostal Antigua
Hostal Antigua
Antigua Guatemala
Price per night from: INR 790
3.6/5
HHesaiThe place is completely great, the staff very kind, the location was strategic, everything is very close. The toilets and bedsheets are clean I was completely satisfied with their service. .
Nikikot Hotel and Hostal Food & Drink
Nikikot Hotel and Hostal Food & Drink
Antigua Guatemala
Price per night from: INR 742

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.