Changbai Mountain Songguo Huaneng Hotel Guest Reviews
4.7/5
Outstanding
533 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(533)
Positive reviews(521)
Reviews with photos/video(143)
Classy environment(145)
Awesome amenities(121)
Many amenities(80)
Perfect for kids(34)
Large rooms(33)
Close to scenic area(30)
Offers pick-up/drop-offs(14)
Garden view(10)
Negative reviews(12)
Havanana
Huanneng Two-Bedroom Family Suite
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The room is very comfortable and clean. The staff is very helpful in booking a ticket for Changbaishan Mountain. I highly recommend staying in this hotel. The room is suitable for a family ( 4 persons).
FamPlan
Huanneng Two-Bedroom Family Suite
Stayed in Nov 2024
Family
5 review
4.2/5
Very Good
Posted on Dec 28, 2024
If you are traveling during winter, it's a lovely place to stay, it's like a condo rent out of that sort, during the snow season does look like a santa town, a small village with decor surrounded with lights, very christmasy.
Big apartment, we booked 2 bedrooms room type, heat, hot water etc all equipped.
Cleanliness is great the first day, sloppy afterwards, stains on floors from day 2 til the day we left. We stayed for 5 nights.
Service wise still quite good, 阳阳 is very responsive, 5 stars for her.
But it's noisy every morning, there were 3 morning straight I got woken up by the noises at like 6am, other guests or staffs loud chats, banging sounds, furnitures moving around etc.... usually from 6-8 am.
Breakfast is horrible though 😆
Overall, it's still a good option.
Manish HK
Huanneng Two-Bedroom Twin Suite
Stayed in Nov 2024
Family
8 review
4.5/5
Great
Posted on Dec 28, 2024
This hotel have spacious service apartments, rooms are big, clean, hotel staff is always helpful.
10 min car ride from chang bai shan railway station.
Issues I faced : there is a huge taxi shortage in the city during the peak tourist season, one days even i had to walk 3.3 kilometres in - 15 degrees temperatures to reach to downtown , DIDI and T3 service works here but taxi waiting is normally 40 min to 1 hour long.
As a forigner the Hotel location was little odd for me and lots of precious time wasted in taxi waiting, breakfast location is 300 metres far from room, which was not convenient as me and family didn't want to walk in - 20 degree temperature to eat breakfast, I stayed 5 days, but only 2 days I dare to go for breakfast.
For stay this place is so good, so clean, warm. If you have your car, then no issue at all.
这家酒店有宽敞的服务式公寓,房间很大,很干净,酒店工作人员很乐于助人。
距离长白山火车站 10 分钟车程。
我遇到的问题:旅游旺季期间,城市出租车严重短缺,有一天我甚至不得不在零下 15 度的气温下步行 3.3 公里才能到达市中心,滴滴和 T3 服务在这里可以使用,但出租车等待时间通常为 40 分钟到 1 小时。
作为外国人,酒店位置对我来说有点奇怪,很多宝贵的时间浪费在出租车等待上,早餐地点距离房间 300 米远,这很不方便,因为我和家人不想在零下 20 度的气温下走进去吃早餐,我住了 5 天,但只有 2 天我敢去吃早餐。
住宿方面,这个地方非常好,非常干净、温暖。如果您有车,那就完全没有问题。
Guest User
Huanneng Two-Bedroom Family Suite
Stayed in May 2024
Family
2 review
2.2/5
Posted on Jun 18, 2024
We were given a new apartment so it was relatively clean, although a bit dusty as it was not used for a long time. Nice quaint neighbourhood, cute cats.
Housekeeping is non existent, the cleaners do not do anything other than clearing rubbish. Breakfast quality is poor, food is cold and always runs out of food. Be ready to get woken up by construction at 6am every morning. Kitchen did not work when we stayed, thus we had to go through the trouble of walking to the restaurant to heat up food.
The resort is not in the main area of 二道白河镇. We had to walk at least 10 mins to the nearest restaurants.
Anonymous User
Suite - 1-Room (2 Beds) (1 Living Room)
Stayed in Dec 2024
Other
7 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The room is well-equipped, clean and hygienic. The one-bedroom is also spacious. The courtyard downstairs has a unique environment. I like it very much. Yangyang's service attitude is warm and friendly. He answered all questions. I am very satisfied with the stay experience. Recommended~
Original TextTranslated by Google
Guaiguaiguaiguaixiaotu
Suite - 1-Room (2 Beds) (1 Living Room)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Yangyang's service attitude is super good, very patient, the room is clean and the facilities are complete.
The environment is really good, it's nice to take pictures, I like it
Original TextTranslated by Google
kit716
Suite - 1-Room (Double Bed) (1 Living Room)
Stayed in Nov 2024
Family
3 review
4.3/5
Very Good
Posted on Jan 1, 2025
Facilities: To be honest, the facilities are average. The main reason is that the room has no heating. Fortunately, it was not too cold that night, a few degrees below zero, so we could only turn on the air conditioning and heating in the living room. The hot water in the bathroom should be stored. I was the second one to take a shower, and the water was not hot halfway through the shower. It is better to put a bathroom non-slip mat.
Hygiene: The sanitary environment is still OK, and it is not easy to comment after staying for only one night.
Environment: The overall environment is a residential area, which is a homestay. The environment is quite good, but it is not convenient to take a taxi. The taxi driver said that this place belongs to the outer ring, so it is difficult to take a taxi. You have to call the taxi center, and there may not be a car. You can only call T3, and you have to pay extra to get a car.
Service: The service is very good and enthusiastic. They also gave small gifts for children and helped to deliver pillows at 11 o'clock in the evening.
Original TextTranslated by Google
Anonymous User
Huanneng Two-Bedroom Twin Suite
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Yangyang's service is warm and friendly, the environment is elegant, the facilities are complete, and the hotel also has a buffet breakfast, which is very good. If I have the opportunity to come back next time, I will continue to book this hotel
Original TextTranslated by Google
Guest User
Huanneng Two-Bedroom Twin Suite
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Very good. I came with a good friend this time. There is a pick-up service. The breakfast is not perfunctory. It is delicious. The service is also very good. If I have the opportunity to come next time, I will order it again.
Original TextTranslated by Google
6/8
Guest User
Suite - 1-Room (Double Bed) (1 Living Room)
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Yangyang's service is warm and friendly. He answered all questions. The environment is elegant, clean and tidy. It is worth staying! There is a yard where you can play in the snow
Original TextTranslated by Google
Guest User
Huanneng Two-Bedroom Twin Suite
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The service was very good and they prepared small gifts. They were also very considerate. They also prepared breakfast in the morning. The community environment was also very good. I care a lot about the hygiene of the room, but this hotel cleaned it quite well! The surroundings were also very quiet. You can eat the food recommended online within a few hundred meters. The distance was also good. Self-driving was very good. The stay experience was very good
Original TextTranslated by Google
Anonymous User
Suite - 1-Room (2 Beds) (1 Living Room)
Stayed in Nov 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The room layout is quite unique, and the hotel also offers free rafting on the Daquan River. It's just that it's a little inconvenient to take a taxi. The housekeeper Yangyang is warm and thoughtful in service, and the barbecue restaurant recommended by the front desk guy tastes very good.
Original TextTranslated by Google
Huaitesameng
Suite - 1-Room (2 Beds) (1 Living Room)
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Nov 18, 2024
The housekeeper Yangyang was warm and considerate. The park he recommended was very good and suitable for taking photos and checking in. He fed the reindeer, which was very interesting. The hotel has an elegant environment and complete facilities. Not bad.
Original TextTranslated by Google
Guest User
Huanneng Two-Bedroom Family Suite
Stayed in Sep 2024
Family
57 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The location of the community is good, the surroundings are not noisy, the community is also very beautiful, the room is large, and the accommodation is comfortable. Yangyang's service is warm and friendly, the environment is clean, the facilities are complete, and a small gift was given. I will stay here again next time.
Original TextTranslated by Google
Tianshimao
Huanneng Two-Bedroom Family Suite
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel is clean and comfortable, very satisfied. There are kittens in the yard, very cute. The beautiful Miss Yangyang at the front desk is warm and hospitable and answers all questions. It is a very cost-effective hotel. I will stay here again next time. It is very convenient to go to the north slope of Changbai Mountain.