Royal Hot Spring Hotel

Royal Hot Spring Hotel Reviews

Royal Hot Spring Hotel

No. 51 Meirensong Road, Changbai Mountain Protection and Development Zone, Antu, Jilin, 133613, ChinaView Hotel Details
Royal Hot Spring Hotel
Royal Hot Spring HotelRoyal Hot Spring HotelRoyal Hot Spring Hotel
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Royal Hot Spring Hotel Guest Reviews

4.4/5
439 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(439)
Positive reviews(399)
Reviews with photos/video(100)
Classy environment(41)
Great value for money(36)
Offers pick-up/drop-offs(35)
Friendly front desk staff(29)
Would stay again(16)
Many dining options(15)
Poor air conditioning(7)
Close to train station(6)
Negative reviews(40)
Guest User
Deluxe Standard Room
Stayed in Jul 2024
Family
3 review
4.2/5
Very Good
Posted on Jul 16, 2024
Hotel hot spring area was fun for both kids and adults. There were Many Chinese tourists buses and groups so in the lobby, breakfast, elevator and hot spring areas it was very noisy. And smelt cigarettes in the nonsmoking areas. It was challenging for non Chinese speakers including reception.
Sherry
Deluxe Standard Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 27, 2023
the hot spring was awesome! the different flavored soups were very interesting.
Brito
special price king room
Stayed in Jan 2022
Travel with friends
40 review
4.2/5
Very Good
Posted on Jan 31, 2022
The hotel is very close ( 25 yuan by taxi or 15 mins) from the train station. The staff went out of their way to make my stay more pleasant: they helped me to get a nice Korean dinner and since I told her my train was at 7 am and I wouldn’t be able to take the breakfast. They prepared it for me in a bag for me to eat it at 6 when I leave to the train station. Really warm staff. At first I was placed in a room with very poor soundproof and the next door neighbor was quite loud , had a duster screaming “ mom look” all the time . So the front desk had me moved to another area of the hotel on e same floor . I had a sound sleep. Something that needs improvement is that I needed 3 pillows , the hotel could not provide extra pillows and the ones the Ed has are a bit too thin. But I would stay again!
Ruanbinggan0421
Deluxe Standard Room
Stayed in Jul 2024
Travel with friends
6 review
3.2/5
Posted on Jul 31, 2024
In the small town of Erdaobaihe, it is only about ten minutes' drive from Changbaishan Railway Station. The hotel mainly caters to tourist groups. It has its own parking lot and the lobby on the first floor is quite bright. However, the room facilities are relatively old, so it is not that demanding to have a rest. The hotel also has its own indoor hot spring, which is usually given to hotel guests as a gift, but I feel that the hygiene of the bathing and showering environment needs to be improved. In addition, there are various Northeastern souvenir shops next to the hotel. You can mail them back after buying them. The most difficult thing to describe was the breakfast. There was no Western pastries, but a lot of hot stir-fried vegetables. Anyway, I am not in the habit of eating stir-fried vegetables in the morning, so I just had a bowl of millet porridge and eggs. Goodbye, Erdao Baihe!
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. Yuluquan Resort Hotel will regularly and quantitatively maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. I hope you will Have a whole new feeling next time you visit! Looking forward to experiencing it again!​
Guest User
Deluxe Standard Room
Stayed in Apr 2024
Family
8 review
3.7/5
Posted on Jul 8, 2024
Yulu Spring Silicon Wood Hot Spring Double Hot Spring: The hot spring is quite good. Coming down from Changbai Mountain, it is very comfortable to soak in the hot spring at night. Facilities: The facilities are indeed a bit old, but overall they are OK Hygiene: The hygiene is good and the cleaning is timely. Environment: The parking lot is a bit small. It is difficult to park when you come back late during the tourist season. However, the security guard is still very helpful.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. Yuluquan Resort Hotel will regularly and quantitatively maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. I hope you will Have a whole new feeling next time you visit! Looking forward to experiencing it again!​
nicole_luoluo
Deluxe Standard Room
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 15, 2024
After visiting Changbai Mountain, we stayed in this hotel. The hotel provided hot springs and massage services, which was quite comfortable. They also upgraded us to a family room, which was very considerate. If you don't plan to stay in the Changbai Mountain scenic area, this hotel is a good choice.
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Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope that Yuluquan Resort Hotel will be the warmest and most unique one in your memory! Come back to Yuluquan Resort Hotel often, and I wish you well!
Guest User
Deluxe Standard Room
Stayed in Aug 2024
Family
5 review
2.7/5
Posted on Aug 14, 2024
When entering the room, the unfinished mineral water from the previous guest was not taken away, and the garbage was not emptied during the extended stay. The check-in card could not be swiped. We were asked to go up and down three times without any sense of proactive service. The service cannot be given more than two stars.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience at the hotel. We are very sorry for the problems you encountered during your stay. We have also communicated with the relevant departments to thoroughly investigate the matter. The hotel will conduct retraining and ensure that similar problems do not occur again. We will continue to work hard to improve every detail and look forward to your next visit.
Shuimumu1008
Deluxe Standard Room
Stayed in Jan 2024
Family
67 review
4.0/5
Very Good
Posted on Feb 16, 2024
It's pretty good, the hot spring is also good, the hotel upgraded the parent-child room, which is very good, but the attitude of the service staff in the hot spring is really average. The uncle in the outdoor pool outside is like chasing guests away. He took away everyone's towels without paying attention. It's minus 20 degrees. The operation of collecting towels is incomprehensible. The hot spring closes at 10 o'clock. If we didn't arrive at 9:20, he told us not to soak in it because he had to get off work. Speechless
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for choosing to stay and for your feedback. We are deeply sorry for your unpleasant experience in the hot spring department. Your feedback is very important. We have conveyed it to the person in charge of the hot spring department and criticized and punished the staff on duty. We failed to leave you with perfect memories this time, and we look forward to making up for it next time (give us a chance!). We are working hard and look forward to your witnessing it! I wish you all the best!
Guest User
Comfy Family Room
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Traditional hotel, the hot spring is a real hot spring, you can feel the hot spring in the snow. It is very convenient to eat and drink around. If you don't pursue a new hotel, this is definitely the most cost-effective!
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Response from Property: Dear guests: We are very happy to know from your message that you have such a good impression. We hope that you can continue to pay attention to Yuluquan Resort Hotel in the future and tell us more about your feelings and experiences during your future stay. We warmly look forward to your visit again!
Guest User
Deluxe Standard Room
Stayed in Jan 2024
Family
15 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Free pick-up at the station. The train was delayed by 1 hour and arrived at Changbai Mountain at 10 pm. The hotel also arranged a car to pick us up. It was really hard to get a taxi in Changbai Mountain. The butler helped to arrange it. The hotel went to the distribution center, and then sent us to ice fishing, rafting, and the car to Wanda was arranged by the butler. It was very convenient. Upgraded to a family room with a super large bed. If there are any shortcomings, breakfast ends at 9 o'clock, and fried eggs are not provided at 8:50.
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Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
chenchensip
Comfy Family Room
Stayed in Dec 2023
Family
7 review
5.0/5
Outstanding
Posted on Dec 17, 2023
The hotel is relatively clean and comfortable, the rooms are relatively large, the price is very reasonable, the hot spring facilities are complete and very good, and the breakfast can only be said to be average. It is very close to Changbai Mountain and Xueling attractions, and it is convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Yuluxun Resort Hotel! What we want when we travel is comfort, intimacy and warmth. How can we not try our best to meet your wishes, because this is also our wish. We hope that everyone who comes to Yuluxun will be happy!
Guest User
Deluxe Standard Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Highly recommended, the most satisfactory accommodation for the Changbai Mountain trip. The standard room I booked was upgraded to a family room for free, and the hot spring experience was amazing!
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Response from Property: Dear guests: Hello! Thank you for your trust in Yuluxun Resort Hotel! Thank you for your generous praise and strong recommendation! It is hard to leave Yuluxun because of my love for it. Yuluxun is your most beautiful and warmest home in Erdaobaihe Town. Please remember to come back often when you have time!
Guest User
single room
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Nov 22, 2023
The hotel service is very good. The hotel butler is very welcoming and patiently answers many of our complicated questions. The uncle who saves us money and picks up and drop off scenic spots is also very responsible. Looking forward to staying at this hotel again next time!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Yuluquan Resort Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!​
Wuquedejiaozi
Deluxe Standard Room
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Service: We will contact you at the backend before departure. The hotel provides pick-up service from the high-speed rail station, which is very considerate. Yuluquan Silica Wood Hot Spring Double Hot Spring: Take a rest when you arrive, and it is open until ten o'clock in the evening, which is still okay. Breakfast: There are many kinds. There are several choices of hot dishes, cold dishes and steamed buns. It starts at 7 o'clock in the morning. You can replenish it before heading to Changbai Mountain. Environment: Fifteen minutes away from the high-speed rail station, there is also a "Lin Hai Xueyuan Iron Pot Stew" restaurant in Dakeng next to the hotel. It is highly recommended. It is more than ten degrees below zero outside and is open until late. The boss lady is also very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Yuluquan Resort Hotel will always stand in this city, waiting for your coming! See you there! I wish you: always smile^_^!
Guest User
Deluxe Standard Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The hotel is very clean, the breakfast is also very delicious, the two beauties who gave me a bath gave me five-star praise, the service was great
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm experience for every guest. Thank you again for your review and sincerely look forward to your visit again!