DoubleTree by Hilton Changbaishan Hot Spring Reviews

This is the most satisfactory hotel for the elderly and children to stay in during this trip to Changbai Mountain. I enjoyed the VIP Tianchi privileges of the hotel. Tianchi is really beautiful! I thought the accommodation price would be more expensive than the Maotou Hotel, but I didn't expect Hilton to be so good and affordable! The room is super satisfactory. The balcony is directly opposite the newly opened Linxi Hot Spring. There are only 3 hotels on the entire north slope that are real volcanic hot springs! Personally, Hilton is the winner. I will stay here again if I have the opportunity to visit Changbai Mountain again next time. In addition, I would like to praise Kang Qi, the front desk brother. I thought my phone was lost, but it turned out that I hid it so well that it was in my bag! It was a false alarm. Thank you Kang Qi for your help! By the way, I also met the general manager of your hotel, Zhai (I don’t know how to write the last name, I just remember the pronunciation), who has been busy running around in the lobby. Thank you Hilton, and I wish you all the best!

Eric's service was very good. The hotel's VIP channel saved me from waiting in line for a long time. Looking at the flow of people in Changbai Mountain, I felt that I could cry if I waited in line. The scenery was really beautiful and there were so many people. Thanks to the hotel for its service and free hot springs, it was very cost-effective.

Kang Qi's meticulous service attitude has won praise from guests. When guests encounter problems or troubles, he can always provide timely and patient help to ensure guest satisfaction. This kind of professionalism and service awareness are important qualities of hotel staff. Hotel staff have performed well in service attitude, professional skills, etc. I believe that with their joint efforts, hotel services will get better and better, providing a better experience for our customers.

A very comfortable hotel. We gave you the Double Trees signature biscuits. Thank you to Fionazhao at the front desk for your enthusiastic introduction to the small plank road next to the hotel. After watching the North Slope Tianchi going down the mountain, I went for a walk along the plank road and breathed in green oxygen. I really like it💕I will come back next time Come and stay...

Perhaps it was the best travel experience. The continuous rain for several days and the invisible Tianchi made me feel a little disappointed, but the two days I spent at Hilton were the most comfortable and beautiful. The hotel butler Eric called in advance the day before check-in to confirm whether we needed a high-speed rail pick-up, and selected a room with a super good view for us. There was no need to worry about a series of procedures. Everything was thought of in advance, and the service was truly advanced, whether it was arranging a chartered car to play, giving us raincoats and essential oil stickers, or preparing breakfast for us in advance before leaving. Every bit was meticulous. Although I didn't see Tianchi this time, I told my family that I would come again next time, but I thought in my heart that I would definitely come to Hilton DoubleTree next time and stay for a few days. Thanks to Eric and all the Hilton staff we met, we felt like home.

This time, my parents were traveling by themselves. I was a little worried before the trip. Kang Qi from the Hilton Concierge accompanied us for a day and a half, which was very satisfying. We had originally booked to check in on the 23rd, but Xiaokang told me that it would rain on the 23rd and the chance of Tianchi opening would not be too high. I listened to his advice and asked the elderly to make an early trip so that they could see the full view of Tianchi as they wished. The only regret during the period was that the pick-up was not pleasant. The elderly had not eaten on the way because they had to take a long bus from other places to the store. With my consent, Xiaokang took the elderly back to the hotel quickly at his own expense without waiting for the unified bus to pick them up. As a result, the station attendant told me that Xiaokang was operating in violation of regulations, and the attitude of the station attendant was not particularly good, which made me very angry. I was worried about the two elderly people traveling, and I had communicated with Xiaokang many times, and finally decided on the Hilton Hotel. Fortunately, Xiaokang accompanied me throughout the trip and provided thoughtful service. If my friends come to Changbai Mountain again, I will recommend them to choose Hilton and Xiaokang!

The hotel environment is very good. The hot spring facilities are also very clean. The surrounding environment is great. There is also a housekeeper, Eric Gao. He is very enthusiastic. The children like it very much. The hotel also prepared Korean clothes for tourists to check in. Very good. (The kid secretly took a photo of Eric Gao🤭)

🌲The Hilton Hotel at the foot of Changbai Mountain is simply an intoxicating holiday trip! The hotel is located in the embrace of the forest, with a quiet and pleasant environment, as if you are in a paradise on earth. What is more worth mentioning is that the Linxi Volcanic Hot Spring has been introduced here, allowing you to enjoy the hot springs while feeling the tranquility and beauty of nature. As soon as I checked into the hotel, I received hot cookies and exquisite fruit platters. This thoughtful welcome gift instantly made me feel warm. The hotel's geographical location is excellent. It is very close to the scenic spots in the northern area of ​​Changbai Mountain. In addition, guests staying in the hotel can also use the VIP channel to enter the scenic area, which greatly reduces the waiting time in line and saves a lot of energy for playing. The breakfast here is rich and varied, which can meet the needs of all tastes. The room delivery service is also excellent, and the beef soup rice is delicious and memorable. There is also a small supermarket selling local specialty products in the hotel, which is convenient for you to buy special souvenirs. However, a warm reminder, for rooms with balconies, you must close the balcony door in time when you leave the balcony to prevent mosquitoes from entering the room. Special thanks to the hotel manager Eric and his team! In short, the Hilton Hotel at the foot of Changbai Mountain is a pleasant resort, highly recommended to everyone!

The concierge manager Gao provided very good service, was warm and thoughtful, and was very patient in consulting questions. The front office managers Dong and Han also provided very good service, smiling and welcoming, very warm and kind. The hotel environment is also very good, the room is large, the air around the hotel is very good, and it is also suitable for walking in the evening. When we left the hotel the next day, the three managers also gave us departure water, sent us to the car, and made a guide for our next location. They have a high degree of recognition for guests, a high sense of proactive service, and a strong team cohesion. I like it very much and will come again next time!

The hotel is very new and the service is very good! I booked 2 rooms for 2 nights and upgraded the room type directly. If you need to call the concierge, it will be solved quickly. The room has a robot food delivery service, which the baby likes very much. I called the service several times. The hotel staff are very nice and all the services are in place, without any impatience. The attitude of the hotel front desk and concierge is very good, and they answer questions very patiently and comprehensively. I was still hesitant about whether to go up the mountain. After the patient answer of the staff, I decided to go up and have a look. I'm here, right? 😂 The hotel is only a ten-minute drive from the gate of Changbai Mountain North Scenic Area. There is a special car to the entrance of the scenic area. You can take the VIP channel when transferring in the scenic area. It is very convenient. It takes more than half an hour to reach the Tianchi on the top of the mountain. If the weather is good, don't waste this right! The hotel's hot spring is opposite the main building and is open until ten o'clock in the evening. There are many pools, including indoor and outdoor pools, children's playgrounds, and swimming pools. The hot spring is outsourced by the hotel. You can ask for hot spring tickets at the hotel front desk when you go. The buffet breakfast is quite satisfactory. The variety is not very rich. Some dishes are not labeled and the taste is not amazing. The service is very good. They will ask if you need a drink and collect the plates in time. The restaurant in the hotel doesn't seem to have any special features. We had dinner in the hot spring, but U1S1, it would be nice if we could order bibimbap or other staples. The fried chicken nuggets, small cakes and a cup of Coke in the set meal (only set meals are sold) are really unnecessary and not delicious. The hotel room is very quiet. There is no noise or poor soundproofing when the room is basically full. The only thing I am not satisfied with is the hygiene. On the second day of check-in (I cleaned it again after I checked in), I found that there were double eyelid stickers thrown by the previous guests by the pool. There were fluffs on the floor, stains on the toilet, and paper scraps on the elevator floor. These small details do not meet the standards of a five-star hotel. One of the other two rooms did not have a welcome fruit plate, and the air conditioner did not cool. I asked the hotel front desk and found out that the hotel did not turn on the air conditioner, only fresh air. It happened to be a child's room. Except for a little heat, I was not worried about the child catching a cold. 😅 To sum up, the service is five stars! The hardware is qualified, and the catering and hygiene need to be improved!

I am a recent guest at your hotel. First of all, I would like to express my extreme satisfaction with this stay. The beautiful environment, complete facilities and thoughtful service of the entire hotel have left a deep impression on me. I would like to especially thank Manager Eric Gao for his warm reception and professional service. His attentiveness and thoughtfulness made my stay more pleasant and memorable. Under Eric's arrangement, the room I stayed in had an excellent view, and I could directly see the magnificent Changbai Mountain. Every morning when I opened the curtains, the beautiful scenery that came into view was refreshing. The hotel's facilities are also excellent. The room is clean and comfortable, with high hygiene standards; the restaurant offers a rich variety of food with unique tastes, which makes me enjoy every meal very much. The hotel's gym and swimming pool also provide me with a good opportunity to relax and exercise. At check-out, Manager Eric Gao once again demonstrated his professionalism and thoughtfulness, quickly handled the formalities, and ensured that I had no omissions or regrets. Such service made me feel the warmth of home. In short, this stay at Hilton Hotel is undoubtedly unforgettable, and I am very grateful to Manager Eric Gao and all the staff for their hard work and dedication. I will definitely recommend your hotel to friends and family, and look forward to visiting again in the near future. The facilities are also excellent. The rooms are clean and comfortable, with high hygiene standards; the restaurant offers a wide variety of food with unique flavors, which makes me enjoy every meal. The hotel's gym and swimming pool also provide me with a good opportunity to relax and exercise. At check-out, Manager Eric Gao once again showed his professionalism and thoughtfulness, quickly handled the formalities, and made sure that I had no omissions or regrets. Such service made me feel at home. In short, this stay at Hilton Hotel is undoubtedly unforgettable. I am very grateful to Manager Eric Gao and all the staff for their hard work and dedication. I will definitely recommend your hotel to friends and family, and look forward to visiting again in the near future.

The advantages of the hotel are as prominent as the disadvantages. The advantage is that the service is really great! The housekeepers Xiaoyue and Xiaokang gave a warm reception all the way. It really doesn't feel like staying in a hotel, it feels like going home😝 If you go home, your relatives may not be more enthusiastic than them☺️🤪 The disadvantage is eating. There are almost no choices for dinner and lunch. We understand that after all, it is the off-season in the off-season. There are few people staying in the hotel and it is difficult to arrange food. However, this hotel is in the forest, so we still have to consider the guests' stomachs appropriately. After all, food is an indispensable part of traveling. But I still recommend this hotel. The flaws do not cover the merits. It can satisfy my desire to live in the forest. The service, hygiene, and facilities are all worthy of the price. As for the food, just think of it as losing weight😅

We booked a room online many days in advance, and the hotel generously changed it to a twin room for our girlfriends. The day before check-in, the gold medal manager Eric actively contacted me to arrange the pick-up and check-in, making me feel at home. The view outside the room window is particularly beautiful, just like a forest cabin. Sitting on the balcony, looking at the primeval forest outside the house, listening to the sound of rain and drinking coffee, I enjoyed the long-lost comfort~

Summary: The room is big, the bed is soft, and the front desk service is superb Details: 1. The room facilities are very complete, standard five-star hotel. The prepared fruits are very fresh, the cookies are OK, and the scenery outside the window is amazing! p2 2. The upper Tianchi was hit by the wind, of course, it may also be that the barbecue caused a sore throat that night. The front desk manager Eric immediately sent two cups of pre-cooked ginger tea. I was very touched. The other managers were also very good. In short, I would not be ignored. p5 3. At 6 o'clock in the morning, I was sent to the high-speed rail station, packed two breakfasts, and enjoyed them at ease at the high-speed rail station, burp! p3 4. Linxi Volcanic Hot Spring is just opposite the hotel, with an average water temperature of 39 degrees, super cool, super cool, super cool. p1p4 5. I have not been to other hot spring hotels, so I will not make any comparative comments. Anyway, I am happy to stay here when I come again.