To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(992)
Positive reviews(971)
Reviews with photos/video(211)
Delicious breakfast(139)
Friendly front desk staff(120)
Offers pick-up/drop-offs(91)
Relaxing hot springs(77)
Large rooms(64)
Convenient for shopping(26)
Close to train station(17)
Easy to call taxis(12)
Negative reviews(21)
Top Issarapong
Superior 2-bed Room
Stayed in Nov 2024
Family
8 review
4.2/5
Very Good
Posted on Dec 27, 2024
Reception services was good, provided pickup from railway. Near the pine park which lake was frozen in winter. Nice breakfast.
Response from Property: Dear guests, thank you for choosing us and supporting the hotel. Your satisfaction is the driving force of the hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all the hotel staff look forward to your next visit!
varina
Triple Room
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Big room with comfort bed, friendly and helpful front office, clean room
Response from Property: Thank you for your careful review! The hotel was completely renovated and upgraded in 2020, aiming to provide you with a home-like stay experience. We believe that guests are family, so we are particularly concerned about everything during your stay. Care, consideration, care, and warmth are the most sincere gifts given to you by every Changbaishan Building employee. Here, we will, as always, welcome you again with a cordial smile!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Clean and convenient hotel. Front desk was friendly and helpful (note: our friend group spoke Mandarin with them).
Response from Property: 尊敬的賓客,很高興您選擇入住長白山大廈,酒店地處繁華地段,酒店周邊多個網紅景點環繞,緊鄰美食街。酒店自助早餐品種豐盛,帶您感受味蕾的體驗。家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
A.Joong
Superior 2-bed Room
Stayed in Nov 2023
Couples
12 review
3.7/5
Posted on Dec 18, 2023
Lovely hotel, very well kept and maintained nearby Chang bai shan train station. Comfortable and clean. Stay was ok but service was par at best, they don’t have much experience dealing with foreigners. Also stingy with mineral water couldn’t spare a few more at front desk.
Response from Property: Dear guest, we are very glad that you have chosen to stay at Changbaishan Tower. The hotel is located in a prosperous area, surrounded by many Internet celebrity attractions and close to the food street. The hotel's breakfast buffet is rich in variety and will give you a taste bud experience. Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Superior Queen Room
Stayed in Nov 2023
Couples
25 review
4.0/5
Very Good
Posted on Jan 3, 2024
Strategic location & base for exploring Changbaishan area.
Room & bed was big & comfortable
Various choices of local food for breakfast.
Highly recommended to stay
Response from Property: Thank you for staying at Changbaishan Building and thank you for your favorable comments. The hotel has a strategic location, surrounded by many internet celebrity attractions and close to the food street. You can enjoy a hot spring experience when you stay in the hotel, taking you to feel the first temperature of Changbai Mountain. We sincerely look forward to your visit again and wish you a happy life!
Golden
Featured Standard Room
Stayed in Jan 2025
Family
21 review
4.0/5
Very Good
Posted on Feb 27, 2025
Service is OK
Response from Property: 尊敬的賓客您好,感謝您的入住及好評。酒店坐落在長白山腳下的二道白河鎮,距離長白山集散中心約4.7公里,距長白山高鐵站約4.5公里,入住酒店享有長白山高鐵站接站服務(需要提前兩小時預約),周邊多個網紅景點環繞,緊鄰美食街。期待您再次光臨,祝您生活愉快!
viajarmas
Featured Standard Room
Stayed in Apr 2023
Travel with friends
27 review
3.0/5
Posted on Jun 1, 2023
This hotel was okay, but I would not stay here again. Our room was covered in mold, and the smell of cigarettes and mold was overwhelming. There were cigarette burn marks in the furniture as well. Additionally, our shower did not work. We also lost power our first night.
Location was good though, and staff was friendly.
Response from Property: First of all, thank you for coming. Regarding the situation you mentioned, first of all, I would like to say sorry to you. There is a smell on the cabinet because we are newly renovated. It is the smell of wood, which is basically invisible. We use zero Formaldehyde material, as for the power outage, there was a district-wide power outage. Since it was midnight, the sound of power generation was too loud, and we were afraid of affecting the rest of the guests, so we did not generate electricity. Our staff contacted the power supply personnel and said they would call after a while, because there was a power outage. The Internet phone call is not working well. I received a call about 20 minutes ago, which caused some inconvenience to you. Please forgive me for causing trouble during your trip. I am really sorry for the trouble. I wish you a happy life and smooth work.
Guest User
Family Room
Stayed in Nov 2023
Family
1 review
4.7/5
Amazing
Posted on Dec 23, 2023
Good location. Front desk staff super friendly
Response from Property: Dear guest, thank you for your stay and positive review. The hotel is located in Erdaobaihe Town at the foot of Changbai Mountain. It is about 4.7 kilometers away from the Changbai Mountain Distribution Center and about 4.5 kilometers away from the Changbai Mountain High-speed Railway Station. You can enjoy pick-up service from the Changbai Mountain High-speed Railway Station when staying at the hotel (reservation is required two hours in advance). It is surrounded by many Internet celebrity attractions. , next to the food street. We look forward to your visit again and wish you a happy life!
BKGreen90
Superior Queen Room
Stayed in Jan 2024
Couples
16 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Great staff and helpful drivers
Response from Property: 尊敬的賓客您好,感謝您的入住及好評。酒店坐落在長白山腳下的二道白河鎮,距離長白山集散中心約4.7公里,距長白山高鐵站約4.5公里,入住酒店享有長白山高鐵站接站服務(需要提前兩小時預約),周邊多個網紅景點環繞,緊鄰美食街。期待您再次光臨,祝您生活愉快!
Guest User
Triple Room
Stayed in Dec 2024
Family
14 review
3.8/5
Good
Posted on Jan 26, 2025
It is still a distance from the Yunding Palace in Meirensong Park. It takes about 10 minutes by taxi. The room is big enough and the heating is sufficient.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇我們並對酒店給予支持與厚愛。您的滿意是酒店全體員工工作的動力,讓每位客人都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房佈置温馨,配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Guest User
Featured Standard Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
I felt good about this hotel, so I stayed another night. The room was clean and tidy, with complete supplies. In particular, Shaoying at the front desk provided heartwarming service. She prepared slippers and children's toothbrushes for my child, and the child was happy and satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,很高興您選擇入住長白山大廈,酒店地處繁華地段,酒店周邊多個網紅景點環繞,緊鄰美食街。酒店自助早餐品種豐盛,帶您感受味蕾的體驗。家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Recommended by a friend, it was beyond imagination. Hotel Sun Lin's service attitude was very good, the room was very clean, spotless, there was no odor in the hotel room, I was very satisfied with the stay, it was a good experience, I can recommend it. The beauty also helped me apply for a late check-out. Warm!
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇我們並對酒店給予支持與厚愛。您的滿意是酒店全體員工工作的動力,讓每位客人都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房佈置温馨,配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The hotel is very close to the high-speed rail station. Sun Lin at the front desk explained patiently and was very enthusiastic. I like it. The room is clean and comfortable. I highly recommend it. Five-star praise
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇我們並對酒店給予支持與厚愛。您的滿意是酒店全體員工工作的動力,讓每位客人都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房佈置温馨,配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Guest User
Superior Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The facilities are complete, the environment is very good, the service is very good, Sun Lin at the front desk warmly received us and prepared holiday gifts. The room is very clean, the housekeeper is very polite, there are many types of breakfast, the taste is very good, there is a hot spring bath on the underground first floor, although it is the peak tourist season, but they still let us check out late, I am really grateful, there are many tourist attractions nearby, the air is fresh, it is worth recommending, I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,很高興您選擇入住長白山大廈,酒店地處繁華地段,酒店周邊多個網紅景點環繞,緊鄰美食街。酒店自助早餐品種豐盛,帶您感受味蕾的體驗。家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
54 review
4.5/5
Great
Posted on Oct 23, 2024
The hotel is located in Erdaobaihe Town, about 10 minutes' drive from the high-speed rail station and the north gate of Changbai Mountain, close to Meirensong Park, with a good location and many restaurants and supermarkets around. The room has been newly renovated, the facilities are OK, the hot spring is on the underground first floor, there are not many pools but you can take a dip, the overall cost performance is good.
Original TextTranslated by Google
Response from Property: Thank you for staying at Changbaishan Building and thank you for your favorable comments. The hotel has a strategic location, surrounded by many internet celebrity attractions and close to the food street. You can enjoy a hot spring experience when you stay in the hotel, taking you to feel the first temperature of Changbai Mountain. We sincerely look forward to your visit again and wish you a happy life!