Holiday Inn Express Hotels in Antwerp

After traveling through Amsterdam, north of France, 3 cities in Belgium and being disappointed with almost every hotel, our stay at this hotel was finally superb. Clean, friendly staff, centrally located in Antwerp, and the view of Central station during the day and night was just stunning. Upon arrival I requested view to Central Station and the attendant wasted no time to grant the request. All we had to do was join the hotel’s rewards program, which we did without hesitation, and my wish was granted. Our room was upgraded at no cost and we were not disappointed. Ground public parking conveniently located under hotel. Plenty of restaurants around. Chocolate Nation Museum literally 10 steps away. The room was big and comfortable. Bathroom too. Great blow drier lol. Toiletries provided including toothbrush, comb, bath salts…. We were truly impressed. Highly recommended if you’re on leisure or a business trip.

We had an amazing stay for a night in a superior room at this hotel on a Saturday. Very central location and easy to reach everywhere. Super Clean and new, big bed, great price, pet friendly and very friendly lady on the reception. The hotel is 3 stars but rooms look like 4 stars. Pros: - Super central location not far from station & easy to roam around. - Quick and smooth check in & Check out. - Pet friendly with only 6 euros per night + they gave treats & pot. - Bed is big and firm, albeit can be a bit softer. Comfy pillows. - Super clean room and new facilities. - Wifi is super easy to connect and fast. - Room on the corner had great view on keyserlei & the grand station. - Rooms open with a code, not a key also the entrance down. That's safe. - We had no issues with outside noise at all. - Shower had good water pressure and has a glass door, that's something I like. Cons: - The Nespresso machine in our room didn't work, we had coffee out. - Heavy foots steps from the room above (2 times) irritated my dog a bit and made him nervous. - While at shower, I discovered that the bodywash container is fully empty. I had to go out of shower and use the one on the sink. Plus they pump very weirdly and little. Overall, We had a great stay and I will be back for sure if I am back again in Antwerp. Maybe will give their breakfast also a shot the second time.

Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!

The hotel is located 5 mins walk from Central Station (down the side, not towards the front), so great when arriving by train. Easy to walk to the main parts of town. Check in was at a couple of tables to the left of the entrance. Had a clean twin room and even after we pushed the 2 beds apart properly, there was plenty of space. Large bathroom with plenty of space around and under the sink for personal toiletries, although nice hotel toiletries (hand wash, moisturizer, shampoo and conditioner) were supplied. For some reason we had 2 shampoos in the walk in shower and when we told housekeeping when going out and asked for shower gel, we were left with another shampoo. This was not an issue though as we'd brought our own stuff so just used that instead. Complimentary bottle of still water provided every day which was nice, although the tap water is perfectly clean and drinkable. Flavoured (fresh mint or fruit) water, apples and gummies provided on a table near the entrance/exit, which was a nice touch. Staff very friendly and helpful. We didn't have the breakfast at the hotel as there are so many other options nearby in the town and our main reason for going to Antwerp was to eat locally.

We have reserved this hotel using a Bongo check and we have been pleasantly surprised by this new hotel, very conveniently located within a few hundred metres from the Central Train Station in Antwerp, that provides for everything a traveller needs in terms of accommodation and is at the top of technology as it states: it's connected. The staff is very nice and helpful and we really had a great stay. I warmly recommand it. And, as a little bonus, they are very accommodating when it comes to the four paw members of our families.

I thought hard about giving this hotel a 3, but on balance think it is fair. In many respects it could score 4 but crucially the sound proofing and specifically the flooring to the bedrooms is inadequate. We were kept awake an hour the first night until the night receptionist kindly called the room above after midnight to ask them to remove their footwear / stop pacing. The second night closing doors above woke us briefly but then the third night there were comings and goings on our floor between several rooms around 3am for 45 mins and we heard it all. Hopefully the hotel will consider doing further works to mitigate this for future guests. Otherwise we found the hotel / bed comfortable, the mostly continental breakfast was fine (fresh juices, fruit, cereals, breads, meat / cheese & pastries) and the bar food did the job on the last night. Its a 25 min walk into the interesting / lively old town where we spent most of our trip, but reception will call you a taxi that costs around 15 Euros if that is too far or it is raining. MAS is worth a visit including the view from the top.

Had a nice stay at the hotel. It was clean and tidy. Did not use breakfast service. The only point of criticism was that the use of the car park was not notified in advance by the tour company that it was Euro 19 per day. Paid half in the end. There was also no information bulletin in the room about the facilities in the hotel. (safe/breakfast/telephone/lighting/TV remote control/cleaning)

Basic, very unimpressive stay, we arrived late and had a family room. A double + single for my teenage child. They must have given us the worst room in the hotel. The room was dark and dingy, window opened up to a brick wall not far away, and the single bed was placed in a tiny room not much bigger than the single bed. Very claustrophobic. In fact could have been used as a cupboard. My suggestion is to open up the room and remove the wall and move everything around. My child slept with me in the bed. I would not have expected her to sleep in that tiny boxed up area. It just did not feel nice. So all 3 of us slept in the double bed. We didn't have any spare pillows when I requested spares. We didn't have a shower gel either, and the bath towels were so small they didn't even wrap around you I was pretty disappointed and requested to be moved. They moved us the next day. The room had a double bed and a sofa bed. Well, I don't know which was worse. That sofa bed was so hard it was like sleeping on the floor. The breakfast was limited. They best day was Sunday, and we noticed each day that we had less on the buffet as the days went on. The cornflakes were stale. The pancakes miserable. No hot items other than eggs and beans. Just very basic. We chose this hotel because of the parking. However, because we had a big car, we were told it would not fit in the car park. Therefore, the only good thing that was good about this hotel was the location which is close to shops and restaurants and the train station. I did speak to the reception manager the next day and stated my points. She was polite and helpful. Took my points on board. However, I'm not sure if anything will be done about it! For a 4 star hotel and the money we paid per night I would expect more! I don't think I would come back again.