To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service3.9
Cleanliness3.9
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All Reviews(18)
Positive reviews(16)
Reviews with photos/video(3)
Negative reviews(2)
Roy Jekson
Double Room
Stayed in Jun 2022
Solo travelers
1 review
4.2/5
Very Good
Posted on Jun 28, 2022
The hostel's locatiin is perfect. It was very clean and tidy, for these points, I highly recommend them. It's located next to a main road, si olease expect some noises, particularly in the evening. Would've been better if they provide soap, shampoo and handsoap for the dormitory as well.
Guest User
Double Room
Stayed in May 2022
Couples
5 review
3.7/5
Posted on May 17, 2022
Very nice location, though the facilities are quite limited
Todo perfecto la verdad. Cama cómoda y todo en general muy bien.
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Guest User
Stayed in Jan 2024
Other
0 review
4.0/5
Very Good
Posted on Jan 28, 2024
The ASH was very accommodating and clean. When we arrived before the 3 pm check-in time, they provided a free place to store luggage and were very helpful. My two friends and I stayed in the 18-person mixed dorms, where we encountered some issues. While this is not the hostel's fault, some of the other guests in our room were less than considerate with the amount of noise they made when returning to the room. Additionally, one of my friends was assigned a top bunk, and the guest in the bottom bunk left their belongings scattered all over the railings of her bed. Despite these challenges, overall, the ASH was a great experience. It's in a fantastic central location, and I would definitely stay here again (just maybe in a private group room next time.)
Guest User
Stayed in May 2023
Other
0 review
5.0/5
Outstanding
Posted on May 4, 2023
The Ash Hotel in Antwerp is an outstanding hotel that offers luxury, comfort, and exceptional service to its guests. The hotel's spacious and well-designed rooms, equipped with modern amenities, ensure that guests feel pampered and relaxed during their stay. The hotel's restaurant offers a wide range of delicious options and an extensive wine list, while its location in the heart of Antwerp makes it convenient and vibrant. The hotel's library section provides a peaceful and inviting space for guests to relax with a book or catch up on work. The combination of these exceptional features makes The Ash Hotel a perfect choice for anyone visiting Antwerp.
Guest User
Stayed in Jan 2023
Other
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
It is a pretty, modernized place very close to the train station and the city center. The workers there are lovely and very helpful even though they say that they provide breakfast and they don't. We stayed at the 8th floor and had a beautiful view and a clean room, the cupboard didn't really have a back wall but it was not necessary. They have a cool pool table and a big kitchen. The stairs are a bit creepy,a big plus. There card access system is flawless and very well made. One thing I don't understand is the horrible, artificial citrusy smell in the elevator, you guys should maybe consider a different air freshener. For the price our saty was absolutely lovely, 10/10 would visit again if I pass by Antwerpen.
Guest User
Stayed in Nov 2022
Solo travelers
0 review
5.0/5
Outstanding
Posted on Nov 29, 2022
The staff is very friendly and the hostel is incredibly well-located as well as clean. Excellent value for the money. They interior is great. Cozy rooms and this is everything you need it Best hostel in Antwerp. Very close to public transport, restaurants and bars. The large showers area is a big plus. Coming soon again
Guest User
Stayed in Nov 2021
Business travelers
0 review
1.0/5
Posted on Nov 7, 2021
They stole my deposit! They are criminals and this hotel is unworthy of the name ''student hostel''. They don't treat students well and they aim for stealing and abusing students. As someone who works in the field of education I found myself appaled by the conditions of this place, there is fungus everywhere and flies all over the building. How can this be a suitable place for any pupil to stay? I want to report this place for being a health risk. There are many more things I can say but I will leave it at this.
Response from Property: Dear Venture We regret to read your story here on Tripadvisor. As communicated by private email to you, you were a long-term guest and therefore paid a deposit. The state in which you returned the room after your stay left us in no other position but to close the room afterwards to have it serviced by a professional team. This is what the deposit was used for in line with the agreement you signed, now I understand this is not a nice experience but a result of your actions. It is a clearly not in line with the general feedback we receive and you chose to write an exaggerated version. We will continue to provide a great value for money accommodation in Antwerp to make our guests happy. The ASH Team
Guest User
Stayed in Nov 2021
Business travelers
0 review
1.0/5
Posted on Nov 2, 2021
Room was disgusting, the cleaner doesn't clean properly and the employee Tyas asked for a deposit beforehand. While trying to extort and follow a woman to the toilet to try to harass and intimidate her, he did this with the aim of not giving the deposit back. I have never come across such a piece of filth in the whole world. Will never shut my mouth as a woman and will continue speaking out to the world about the evilness of this place.
Guest User
Stayed in Jan 2023
Family
0 review
3.0/5
Posted on Jan 31, 2023
Hotel / hostel of 2 stars that if you are looking for tranquility, it is not your place. The vast majority of rooms are occupied by students and music and shouting is common. As for the room, it's a good size. The toilet is new and was very good. The window was very large and a lot of light entered, and that is appreciated. The bad thing about the room is that the curtains were not opaque, and from very early on, enough light entered the room. Through the door frames, light from the corridor also entered (which could lower the intensity of the light after 00:00). There was a radiator for heating, but no air conditioning, and when the sun was shining directly through the window, it was very hot. A positive point has been both the staff and the cafeteria. Always friendly and nice to us.
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Guest User
Stayed in Sep 2023
Other
0 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Bij het wachten op de lijnbus(rit geschrapt) maakte ik kennis met the Ash(bar) Ik heb bijna nergens zo'n vriendelijk personeel meegemaakt. Aangename ruimte,fris en netjes, propere toiletten! Rustig en toch midden in de stad. Dus het was niet erg dat ik meer dan 30 min.moest wachten op m'n bus. Succes! Veerle
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Guest User
Stayed in Jun 2023
Other
0 review
5.0/5
Outstanding
Posted on Jun 22, 2023
Super propre, encore mieux que les hotels et abordable, personnel accueillant et agréable, repas fait maison et délicieux, seul bémol pour la lunch box... J'y retournerai volontiers en famille. Je recommande vivement !
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Guest User
Stayed in Jan 2023
Friends
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
We zijn met een grote groep studenten naar dit hostel geweest. Bij aankomst waren de bedden al opgemaakt. De bedden zelf lagen goed en zag er allemaal schoon uit. Het hostel ligt perfect in het centrum, het is vanaf het station paar minuten lopen. Het ontbijt was erg lekker en divers en zeker niet te kort. Geslaagde week!!