Hotels near ZIZOV DIAMONDS, Antwerp

Pros: - decent location; about 7mins walk from the Antwerp Centraal, and 2mins from Flixbus busstop, though in a relatively quiet corner. - they have a small common dining area on the ground floor with microwave, fridge, kettle and vending machines selling snacks and coffee. the coffee machine needs some upkeeping though, and the snacks vending machine was done during our period of stay. Cons: - if you stay on the lower level floors be prepared to keep your curtains closed - the whole room can be seen clearly from outside the hotel. - room has everything you need but can't help feeling like it's hollow, barren and empty; there's barely any interior works done to the room. - no kettle in the room and you will need to deposit 10euros to borrow one.

Had a nice stay at the hotel. It was clean and tidy. Did not use breakfast service. The only point of criticism was that the use of the car park was not notified in advance by the tour company that it was Euro 19 per day. Paid half in the end. There was also no information bulletin in the room about the facilities in the hotel. (safe/breakfast/telephone/lighting/TV remote control/cleaning)

Very good, dog is welcome, breakfast is also very good. Nearby center of Antwerp.Service is good. We will stay here again when we go to Antwerp.

A great hotel. Price/quality was okay. The room was fine and very clean and the bed was fine. The shower was a little less. When you left the mixer on the same position it felt like a ice bath, the second after you were screwed your ball from your back, but fortunately this was well cooled back. The free exchange-bathing arrangement provided the ”working class” wellness experience!

Highly recommended for those who want to have a good access to the city centre of Antwerp. The WiFi is great and well connected. The room is very comfortable and clean too. Easy access to the public transport system and restaurants. The convenience store is located on the next door. Enjoyed staying at this hotel.

I thought hard about giving this hotel a 3, but on balance think it is fair. In many respects it could score 4 but crucially the sound proofing and specifically the flooring to the bedrooms is inadequate. We were kept awake an hour the first night until the night receptionist kindly called the room above after midnight to ask them to remove their footwear / stop pacing. The second night closing doors above woke us briefly but then the third night there were comings and goings on our floor between several rooms around 3am for 45 mins and we heard it all. Hopefully the hotel will consider doing further works to mitigate this for future guests. Otherwise we found the hotel / bed comfortable, the mostly continental breakfast was fine (fresh juices, fruit, cereals, breads, meat / cheese & pastries) and the bar food did the job on the last night. Its a 25 min walk into the interesting / lively old town where we spent most of our trip, but reception will call you a taxi that costs around 15 Euros if that is too far or it is raining. MAS is worth a visit including the view from the top.

Well there are not enough words to describe this beautiful hotel . The location was perfect the facilities the staff all very helpful . The breakfast was one of the best Hilton's I have stayed at for a long time . Fresh fruits great eggs and breads . So much choice and the staff were so helpful . Thank you all

Really cool place to stay. My teenage lads loved the vibe. Friendly staff. Free coffee in the lobby area which is full of comfy seating and lots of books to read. Excellent brewery over the road for drinks and food. Short tram ride into centre of Antwerp. Would highly recommend!

The environment is good and the hotel is clean.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo