Rajarata Hotel Anuradhapura

We checked in at Rajarata Hotel, Anuradhapura on the 25th December 2024. The service received from the momemt of arrival to departure was unforgetable. The staff was attentive and kind. All the requests were well received promptly attended and making us much satisfied. This also made our stay much comfortable and at ease. The room was clean and equipped with all the facilities. My son was much relaxed after a swim in the pool. Dine in facility added value to our trip as well . Scrumptous food was a special highlight. The food varied from local to non local at breakfast , lunch and dinner. The Rajara Hotel made our stay in Anuradhapuraa away from home. What an amazing experience. Thanks heaps for the excellent cutomer service. Hope to visit you again. Best wishes from Nuwani Amaratunga and family.

There’s nothing really wrong with the hotel, the room was large, clean and well equipped with all the amenities you’d expect. Everything just seems tired and worn and in need of a refresh. The food was adequate. I read some reviews raving about the food but we found it to be just OK, neither good nor bad.

Overall a very comfortable hotel with fantastic staff and unexpectedly good food. We were here overnight as part of a long tour around the country. + Staff were incredibly professional yet friendly. Upon arrival, we received a welcome dunk while the bellboy heaved both our massive suitcases up the stairs. + The food was not only tasty but well presented- what I would expect at a 5* resort. In fact the quality of the fruit was better than that of the 5* resort we came from. There was even a palate cleanser of sorbet between the soup and main courses (and we had a second basket of the delicious bread). At breakfast there was a buffet as well as an omelet station. + the service during dinner was impeccable and Manoj was especially attentive, professional and also friendly. He was smiley and interested in us, while also making sure everything was in order. He really looked after us both at dinner and breakfast. - The hotel is very dated. It’s clean but looks like a 2.5* place. It was a bit surreal to have a 5* food and service experience in such a dated place. - Room was spacious and clean (shampoo, shower gel, dental kit, tea, coffee, water, fridge, TV), but again dated. It was odd to have a third unfoldable bed in the room- I would have just removed it and put a decorative item there. Or given us a smaller room without the third bed, as the hotel had very few guests. Overall, very positive experience and certainly served its purpose.

The buffet had only few options, been to few hotels around the area where the presented average buffet I have come a cross. Wondered if the hotels is planning to closes down soon. The breckfast didn't consist even a salad corner, basic cereal, no cold meet event srilankan hopper corner was not avalible the desserts only had cut fruits. Action station is all about eggs. Even the refilling process of the empty dishes seems very slow and not happening. Dinner was a disaster, no varieties, food was tastless. Management has to seriously look at this if they are hoping to continue the business. Not worth the price.

The room was fairly okay. But the bathroom was too small and there wasn’t an exhaust fan. The main problem was the food. The same dishes were repeated and the fruit in the fruit-salad was fresh. Staff was friendly though! Not worth for the price.