Richmond Hotel Aomori Reviews

New and clean spacious room Breakfast is nice Staff can speak fluent english

The hotel facility is relatively good. However, the booking system is a problem! At Richmond Hotel Akita Ekimae, when we checked in at 7pm, the receptionist said our booking was for 23:30~05:00 check-in time. Check-in other than this period will require a surcharge of Yen $2000. How would anyone expect on a regular booking that the check-in time would be in the midnight?! Ok, since we "overlook", we paid. However, 2 days later when we checked in the same brand name hotel at Aomori (Richmond Hotel Aomori), the receptionist asked us if we need a smoking or non-smoking room. I told them I booked for non-smoking room. They said their system didn't show that, and they didn't have a non-smoking room now; if we need that, an additional charge of Yen $2000 is required. What?!!!!! 1) If you don't have a non-smoking room, why ask if we need one when we check-in? 2) Isn't a non-smoking room should be at a non-smoking floor? If you have one, we should be given one when we asked for it. If you don't have one, how would you make one when we pay the extra charge?

This is the 2nd time I stay at Richmond at Aomori and 3rd time I stay in a Richmond hotel in as many trips to Japan. Although they do not have the best locations, as in within 5 mins walk from train station, they make up with their very good spread of breakfast. This is something I look forward to every time I stay at Richmond.

This is one of my favorite hotels i. Aomori prefecture. Staff is great. People are friendly. Location is perfect and indoor parking is the “ heat”!

The hotel is located about a 15-minute walk from Aomori Station. There is a supermarket downstairs, which is very convenient. The rooms are clean and tidy. Room supplies can be picked up in the hotel lobby. Soup agents are provided that can be used in the bathroom. The view outside the room window is wide and refreshing. .

The hotel is clean and tidy and highly recommended. Diagonally across the intersection from the hotel is the Airport Express. There are a lot of hundreds of rice restaurants nearby, where you can eat wagyu barbecue to your heart's content, and the prices are very cheap. For Chinese skiers, the shuttle bus from Yamato Hotel to Hakkoda is slightly farther away.

The front desk was very clean and even the cleaning staff were polite. I want to stay here again! Thank you very much.

Good location, not far from the station The parking lot was already full when we arrived at 9pm, but there is a paid parking lot nearby, which costs 600 yen per night and takes about a minute to walk. The room is not too small and very clean. The price is very affordable

It is a nice and clean hotel. There is a convenience store and a bakery on the first floor, so I am very satisfied with the convenience.

The accommodation is very good. The room is large and has a shower set to choose from. The bathtub is very good. There is parking in the hotel. But there is a parking fee of 900 yen per night. Breakfast is good, but very irritated that the apple yogurt is gone and there is no refill even though there is still 45 minutes left until breakfast time ends. This is not okay. But the bed is very comfortable.

The room is big. You can see the sea from the room. It's just a little far from the station.

It's friendly, the location is good, and the room is really clean and spacious. However... the staff at the reception's English skills are a bit lacking. You may be misunderstood when using a translator, so please double-check.

The service is great. The location is not far from the city and you can walk to many restaurants.

The location is convenient, right next to Shinmachi 1-chome, and the room is clean and tidy