Best Hotels in Apia, Samoa

The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.

WOW!!!! stunning place, rooms awesome, staff outstanding!! We would highly recommend staying here. We had a relaxing, luxurious break for a week here. All resort staff were very friendly, helpful, polite, fun and attentive. Our room had a stunning view and was always well serviced. Meals and drinks were great with choices for restricted diets. Breakfasts were great with a good selection. Pools were so nice to relax beside and beach front great for snorkeling and water sports.

This hotel was like a lovely backpackers for grown ups and we enjoyed this. The rooms were clean, functional and had all of the facilities needed. Although a little small this was OK. We stayed in room 8 downstairs. It was value for money. I really liked the outdoor dining area near the pool as it was a friendly place to talk to other travelers and share stories. The gardens were stunning. The location was good as only 5 minutes drive to the city centre and on the Cross Island Road for the day we went to Robert Louis Stevenson's house and gardens. Apia is not a big city. There was space for 5 cars in the car park and 2 on the street and this was Ok as there was always parking available for us. I bought a local sim card at the airport on arrival and this was handy as I could use my maps app on my phone for us to find our way around. The staff were helpful and friendly. The breakfasts were colorful, creative and something for everyone as they were served on a tray with a bit of everything with different items each morning. We had some laundry done and it was ready within half a day. The TV did not work due to a signal connection error. The air con worked well. The shower was hot which I like. Their was a shelf in the bathroom to put your products which was very handy. Hotels should supply places to put your stuff. They asked you take off your shoes when walking in the reception area which was a pain as my shoes were clean and I feel there is a fungal infection risk walking around bare footed. There were stones outside and they were rough on bare feet if needed to nip between the reception and the downstairs. I think they should make this optional.

The staff were amazing and the deck overlooking the water is definitely a highlight. We stayed in 3 different rooms - lily pond, garden villa and beach side villa. The garden villas were poorly maintained and in need of some love (TVs not working, air con not working, shower head missing, insecure door locks) the other 2 were better maintained but could also do with some TLC as could the pool. Lots of positives but attention to detail with things like milk for tea and coffee and 24 hour access to drinking water, consistent shampoo and conditioner in each room (some had none some 1 of each and others 2). Great location and a comfy enough base - the staff made the whole experience.

Perfect, especially good, great

The staff was very kind and carried my luggage to the room. But the room was old and the floor was a bit dirty because of the tiles.

Return to paradise felt like returning home! It felt like visiting family. The staff were so amazing and are always willing to do whatever it takes to make your stay comfortable. The snorkelling and swimming at the resort were just outstanding and really made our stay unforgettable. The day tour to the clams and turtles is a must and the resort guides are so knowledgable and were very understanding when I was nervous of the deeper water. The tropical breakfast was just great for the very hot weather and I gauged on all the fresh fruit. The resort lunches and dinners were generous and the sashimi and oka deserve a mention for freshness. We also attended a traditional samoan buffet tonaai( Sunday lunch) and it was just lively to sample samoan food. Cant wait to return to return to paradise! fa'afetai to everyone at the resort for making our vacation so memorable.

Stayed just one night because we had business to attend to in Upolu. Breakfast was very good. Staff were nice and room was clean. A couple of small negatives, our room was very small and the pillow itself inside the pillow case was covered in brown sweaty stains. I could not sleep on that pillow. I did point it out to staff in the morning and suggested that they check the cleanliness of their pillows when preparing the room. The lady I spoke to was very grateful to have that pointed out. Overall this hotel is handy to most things in the main centre.

Located in Apia, Apia Inn is by the ocean, within a 10-minute drive of Flea Market and Fish Market. This family-friendly hotel is 2.9 mi (4.7 km) from Apia Park and 3.1 mi (4.9 km) from Palolo Deep Marine Reserve.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance. Guests can catch a ride on the shuttle (surcharge), which operates within 5 kilometers.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 9:00 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 17 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

I would like to thank the lovely staff at the insel Furman for making my frist trip too samoa, with lovely friendly people eg. Patricia and tumama with your lovely welcome every morning and the lady's who do the house keep 4x stars too you guys room are lovely and clean eg. Elina and table.then the great service and food at the restaurant great work guys .would all so the the night guards always friendly in the morning after working all night you guys have made my frist visit to this beautiful place so much more enjoyable thank you again