Guest User
July 16, 2023
My wife and I are seasoned travelers and have stayed at many hotels and B&Bs. We recently spent 2 nights at Longacre. The property is very beautiful and everything the website pictures represent. We were, however, disappointed for several reasons, including some genuine safety concerns. We stayed in the Magnolia room, which according to the website is “located off the breakfast room.” What is not made clear is that the door to the room opens directly to the breakfast room. There is no hall, no alcove, no buffer at all. The door is very thin. We could hear every conversation there, which means they could hear us. Translation – no privacy. From the breakfast room, when you open the doors to the Magnolia Room, immediately there are 3 steps down with no railing, no safety grips or anything else. Carrying luggage, both of us missed the last step and nearly fell. Since the steps are the same color as the floor there should be a safety ***** at least on the bottom step. Do not sit on the chairs. The cushions are not fastened to the frame. They both had severe indentations so we were concerned that they would cave in at any moment. While the term “deluxe” is subjective, the continental breakfast could hardly be classified as such. Cold cereal and English muffins don’t really cut it. It certainly did not measure up to any B&B we have stayed at before. Most of those had outstanding breakfast with many homemade items and a different menu each day. We opted to go to a local restaurant – country cooking and quite nice. The website notes “Innkeeper lives on property and is available but leaves our guests to enjoy their privacy.” Translation: your room will remain untouched during your stay. While this is noted in the instruction book waiting IN THE ROOM, that’s a bit late to know about this rule. Again, never have we experienced this at any other property we visited. Further, we were advised in a phone call the day of arrival that the innkeeper would not be there on our first day. Most distressing, when I questioned the innkeeper about the lack of room cleaning, I was informed that Longacre “is not a hotel.” Funny, we always thought that not being a hotel should be a selling feature. There is no question that Longacre has the potential to be an outstanding B&B. Key word – potential. It’s not there yet.