Hilton Garden Inn Arcadia/Pasadena Area Guest Reviews
4.2/5
Very Good
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.1
Cleanliness4.4
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All reviews(111)
Positive reviews(105)
Reviews with photos/video(15)
Awesome stay(26)
Clean and tidy(22)
Great location(12)
Convenient location(12)
Friendly owner(11)
Classy environment(10)
Average sound insulation(5)
Many dining options(4)
Negative reviews(6)
Juan
Two Queen Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Good service and clean room. Breakfast was a bit confusing
Mofaer-sen
Two Queen Room
Stayed in Feb 2024
Family
17 review
5.0/5
Outstanding
Posted on May 4, 2024
Good service and free parking spaces. Many good restaurants nearby, particularly some Chinese restaurants are very nice.
Kbong507
King Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Everything is great. Words can’t describe anymore better
Yip Wai Man
Two Queen Room
Stayed in Jul 2023
Other
2 review
4.2/5
Very Good
Posted on Jul 20, 2023
It was good to stayed there!
HONGKUG
Mobility Accessible Two Queen Room with Bathtub
Stayed in May 2023
Business travelers
22 review
4.5/5
Great
Posted on Jul 5, 2023
safety district
clean room
free water..and snack
but....blackfast simple.......
Edgar
King Room
Stayed in Dec 2022
Couples
6 review
5.0/5
Outstanding
Posted on Dec 27, 2022
Great location close to a lot of food places. Free parking A+++ service at the front desk.
Guest User
Two Queen Room
Stayed in Aug 2022
Family
13 review
3.7/5
Posted on Aug 21, 2022
Location is good for my trip and staffs are nice! The hotel is a little bit aged but still ok!
Guest User
Mobility Accessible King Room with Bathtub
Stayed in Sep 2022
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 21, 2022
They give me much more convenient and best service when I check in
Guest User
Two Queen Room
Stayed in Apr 2022
Friends
4 review
5.0/5
Outstanding
Posted on Apr 28, 2022
Front desk polite . Room is clean everything is good. However the EV charging is malfunctioning
Guest User
Two Queen Room
Stayed in Jul 2023
Family
9 review
5.0/5
Outstanding
Posted on Jul 25, 2023
very good 👍👍👍
Guest User
King Room
Stayed in Oct 2021
Solo travelers
9 review
3.7/5
Posted on Oct 6, 2021
A lot Nice place. Very Nice staff and a good location for restaurants and shopping.
Guest User
King Room
Stayed in Oct 2022
Family
3 review
5.0/5
Outstanding
Posted on Oct 9, 2022
Nice place to stay.
wai pong
Two Queen Room
Stayed in Apr 2022
Family
15 review
5.0/5
Outstanding
Posted on May 17, 2022
good location
Zoe Kuo
Two Queen Room
Stayed in Mar 2022
Other
11 review
4.0/5
Very Good
Posted on Apr 14, 2022
Average
Guest User
King Room
Stayed in Jul 2024
Family
5 review
3.7/5
Posted on Jul 27, 2024
The surrounding environment is good and relatively safe. I didn't see Homeless. I drove around the surrounding communities. There were many Chinese people. The surrounding restaurants were not far away. The hotel facilities were relatively new. It was about the same level as Hilton Garden Inn. There is a Sam's Club within three miles. If you want to buy things to bring back to China, you can use the domestic Sam's Club. The hotel front desk was sloppy. The room was originally booked, but she insisted that the agent didn't pay her enough. She wasted for nearly an hour, and she actually made a mistake. I feel that the hotel front desk doesn't respect Chinese people. I'm tired after a day and don't want to argue with her. Ctrip solved the problem in a timely manner and had a good attitude. Thumbs up