lynette r
June 24, 2024
This is a difficult review to write because there were so many great things about the hotel but also some disappointments. When we arrived, we were given a warm reception and were pleasantly surprised to find our room was ready despite it being very early in the afternoon. The apartment was spacious, clean bedding and soft towels. However, the kitchen area had seen better days. The cupboards needed repair, the microwave was rusty and the fridge leaked water and the door had rust holes. We didn’t intend to self cater as such so we didn’t worry too much. We found the beds comfortable but the wardrobe doors were almost impossible to open, and I had to wipe some sticky mess off the inside before we could store our clothes. The room had a lovely view, overlooking the pool and the sea. However, from the other side of the balcony was a view of the car park and the hotel next door. We settled in and used both the bar and restaurant facilities. The food was excellent. One of the best choices of food we have had at breakfast . The service from the bar and the waiting staff was exceptional. The hotel’s location could not be beaten. Lovely sea views, and a few minutes from the Marina one way and a couple of minutes to the beach the other way. This hotel itself is very quiet, and probably more suited to couples rather than those with children. However, the hotels on either side are not quiet and after a few days we were forced to ask to change rooms. This was due to the excessive noise from the water park in the grounds of the hotel next door. Even with all our windows and doors closed, we could still hear the noise. The reception manager was very helpful and arranged for a new room on the following morning. Now this room was more in the centre of the hotel. Had fantastic views and was so much quieter. The kitchen was in a slightly better state of repair and the fridge was fine. The wardrobes were just the same, with one door missing a handle. We were concerned that there was no grab rail when getting in and out of the bath/shower. The door to the apartment had been badly damaged but not repaired and the door had to be slammed shut in order to lock with the key. My view of this hotel is that they have put all the money into the communal areas. Reception, restaurant, bar, pool area, all being just right. However, the rooms really do need updating. The cleaners did their best in the allotted time but all the mirrors and windows could have done with a proper clean. In fairness to other hotels I have reviewed I can’t rate this hotel any higher. This is my personal opinion as I know that some people return here year after year.