giu6871
February 19, 2024
Hotel located very close to the roundabout leading to the motorway entrance, spacious rooms, livable balcony, equipped with armchairs and table. The courtesy kit for the bathroom was missing, such as hair caps, make-up remover wipes, cotton buds for the ears; slippers were missing; for my taste, the mattress was very hard and the pillow too high and firm. Problems at breakfast, almost a Fantozzian situation; there was a very large sports group that all had breakfast at the same time, causing a crisis for the waiters, the dining room and the kitchen; the tables were all occupied, the guests were waiting to be seated at the table; when after about 15 minutes we managed to find a table, all the basic products were missing, such as bread, cold cuts, croissants, even the hot drinks dispenser was out of order and we had to wait another ten minutes before they restored it. I was embarrassed for the staff; I hope it was an accident and not normal.
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