Ukino Terrace Algarve Concept

After reading some of the reviews we went here with an open mind. We arrived at reception to find both members of staff very helpful and friendly. Our room was 324 in block 3. One flight of stairs so no bother. The room was a 1 bedroom with 2 balcony’s, large lounge/kitchen area. We were B&B and the food was basic but ok. Every member of staff was friendly, helpful and informative. Great swimming pool and pool bar. Attached to the Ukino was a bar called Sweetspot and it was. A great little bar and great staff. No complaints here. I found about 20 restaurants in the local area and ate in 6. The area has a few hills but doable. There was 2 fantastic beaches very close but there are steps or a steep road getting down to them. We really enjoyed this cheap 3* Hotel. Great value for money.

Room was really clean and was a lovely view and staff was really good all of them know how to speak so many languages the cleaning staff was really nice we always said Ola and they always replied really nice especially the reception and on Halloween we gave them sweets

Amazing place for quite holiday. We had one bedroom apartment with extra bed in living room for our soon. Fully equipped kitchen 3 balconies with little sea view. Cleaning every second day. Landing smells clean and fresh every day. Pool Good size for after high season. Can't imagine how busy it must get in summer holidays. Pool bar with cheap drinks. Beach 10 min walk one on the right loads of stairs and one on the left with a slope more suitable for prams etc. With restaurant. 20 min walk including "million" stair there is a Beach with amazing mohito and kayaks and paddle board rental called ecobar. Very nice staff. There is a restaurant called sweet spot in the complex with nice cheap food and drinks. With outdoor area. All done inclusive restaurant glad we were self catering. However if u not to fussy u can pay 25 euro pp for meal which is a lot compare to 15-20 eating out restaurants. Very cheap Uber and car rental. Uber eats delivers too . Fun There is 2 water parks not far Zoomarine and slide and splash. First one has mini zoo on site parrots dolphin experience extra large but most of the slide after high season. So we decided to go to slide and splash 27euro adult and 14 child. U we cost us 22 both ways.open 10-17. Load of fun and not busy for a waterpark in October. Shopping There is an Intermarche supermarket 15 minut walk from the complex where u can get everything u need for self catering. Limited spirits however full range of wine. Lidl is 20-30 min walk if u prefer. Eating out Indian restaurant we did not try 5min walk Italian restaurant amazing pizza and sangria would not recommend anything else. 7 min walk There is also grill restaurant but it was closed whenever we wanted to go there sadly always smells good though. Next to it is tapas and grill not tried either. Can definitely recommend Chinese i.n armacao de perra called happy talk nice service tasty food and best ice cream 10 min walk from there every where else we had ice cream after that it was ok. We went to sea view restaurant for amazing steak in Albuferia called O Penedo really recommend it . All in all would recommend and we will definitely go back.

Worst place I have ever stayed!! Arrived to be offered a postage stamp sized room with the dining table next to twin beds, mini kitchen, bathroom etc and balcony. Went straight back to reception and asked for the room we had paid for 1 bed apartment as in the pictures, which we eventually got on street level. Our first night there and after settling in, going out to eat came back the room to be greeted by a massive cockroach, friend killed it and flushed away in loo, about an hour later another 1, killed that. By now i'm freaking out, itching like I have fleas and scared to even sleep, next day go for breakfast came back and low and behold more roach's, that was it for me. Rang jet2 who thankfully managed to get us out of there but at an extra £165.55, to do so, I didn't care by now. Hotel then offered us another room but same scenario as the first room but even worse, balcony completely cut off from daylight due to about 4 trees right outside it, who would offer a room with trees outside to someone who is terrified of insects especially roach's beggars belief!!! so we left. The place is so boring, only one local place to eat/drink the sweet spot (who were a lovely group of staff, so thank you, especially vasques you're customer service is second to none). Every other place is up some long steep hills and down again, beach down 2 hills and walking back is not great of like me you have mobility issues, only shop is another long walk up and down hills definitely don't go if you can't walk far. There is zero to do in the area, no club, no shop, no pool snack bar, no site club, bus and road tourist train were scarce. Trying to get help with excursions none existent, zero help to our room with 2 full sized suitcases 2 holdalls and a wheelchair. It really was just a very bad experience all round and I will never go there again. Only plus is the apartment was clean, beds were comfy (not that I slept much thinking I had things crawling on me), and had a good sized balcony, but alas I couldn't sit on. So moved on to the Tropical sol in Albufeira and the best move we've made. Not 1 insect, loads to do, lots of shops, bars/restaurants and regular hop on/off buses run often, great food choices for our breakfasts as we're b&b. We're still here now 19 October and weather is gorgeous, so happy we moved. Ukino you let us down badly and a serious review of redesigning the area to include choices and a shop would be great.