Name: WoodSpring Suites St Louis Arnold
Address: 888 Arnold Commons Dr, Arnold, Missouri, 63010, 888 Arnold Commons Dr, Overseas, United States
Rating: 3

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WoodSpring Suites St Louis Arnold Reviews

All reviews

Positive reviews

Both the person that checked us in and the person that checked us out were super kind and friendly. I wish I knew the name of the person that checked us in. We had no idea what we were doing when we checked in and she was so patient and kind while walking us though it. Heck! Even the guy who explained parking to us was super nice! Kuddos, Chicago. 

Parking

Wi-Fi

Smoking area

Pets allowed

Non-smoking room

All Languages

English

All Room Types

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub)

This hotel is managing by some 'HORRIBLE CHEATERS'. If you are attracted, seeing the 'low rate' , you will regret, when you will lose your money. If you complain about the hotels hundreds of different problems, they will take your money and then kick you out WITHOUT REFUND,   This place is very UNHEALTHY [Room has 'BLACK MOLD', full of patients (not sure COVID patients or not), staffs don't wear masks, use no sanitizer etc.], UNCLEAN (no room service, no maintenance), UNSAFE (full of immigrant workers and your car can be broken).   Here is my story – I stayed there for a couple of months. When I complained first time, to remove the 'BLACK MOLD', they took no action. Apart from that, I also complained about - 'HEATING' is not working, rainwater was coming inside the room, someone trying to break my car at night, they took no action, rather started threatening me.   Finally, when I complained again about the BLACK MOLD, they kicked me out on 16th Nov, without REFUNDING the 10 days advanced payment (I paid for 28days, till 26th Nov).  Also, they didn't refund 1st month's taxes (as per the state occupancy law if someone stayed more than one month, they need to return taxes).   Now I need to go to the court to recover my money and need to file a complaint to MO-AG's office.  So, if you go there to stay, instead of saving, you will waste more money and time, finally regret “why didn't I go to a better expensive hotel”.

Staff and management is kind and helpful. Rooms are clean with a kitchenette for long stays. Good location in a busy plaza. Quiet so you can get a good night's rest. Easy access to St Louis. Any problems were solved immediately. Would recommend for extended stays needing quick access to the city. 

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51.7km from St.Louis Lambert International Airport

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Discover 54 reviews of WoodSpring Suites St Louis Arnold, rated 3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

WoodSpring Suites St Louis Arnold Reviews: 54 Verified Reviews Latest 2024 | Trip.com

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WoodSpring Suites St Louis Arnold Reviews

WoodSpring Suites St Louis Arnold

WoodSpring Suites St Louis Arnold Guest Reviews