Four Points by Sheraton Arusha, the Arusha Hotel Reviews

Good service and location also good

It's not bad because it's managed by Sheraton, but honestly, it's not that good compared to the price.

1. Ctrip customer service is very poor, customer service communication is difficult!!! A simple check-in time issue requires application from multiple departments. Don't use Ctrip for overseas room reservations. I am a black diamond member with millions of points, but it is meaningless. 2. The school is next to the hotel, and it is very noisy in the morning! The soundproofing in the room is also poor, and you can hear clearly what is happening upstairs! The Wi-Fi speed is not as fast as the mobile phone! The only advantage is that the shower water is big enough and hot enough. The breakfast is barely acceptable. 3. Hotel service depends on how much tip you give, so I won't comment on it here.

I stayed at the Arusha Sheraton before, when prices were not so high. Come back now, the environment is still good, but the decoration facilities have not changed much. At the same price, it is no longer possible to stay in the same room type [previously booked without Ctrip]. The hotel's breakfast is good, with many varieties and choices. The lunch buffet at US$20 per person is much more cost-effective than before. If I come back again in the future, as long as the price is right, I will continue to choose here.

Great hotel in Arusha! Right in the center and very friendly staff

The room is in a good location, but the room facilities are too old

I have nothing to say ~ nothing to say nothing to say Environment: nothing to say Service: Nothing to say Facilities: nothing to say

The hotel is very clean, up to date, and very decent given the location. The food was fine. The service was nice as everyone was very welcoming and accommodating. They have a nice cocktail selection and shisha. No complaints! I would stay again.

I spent a couple of days here attending a conference. The old hotel is quite pleasant and the staff goes to great lengths to please. It was amazing that the Hotel constructed a ramp to allow our colleague access to the meeting room in his wheelchair. The lunch spread was wicked right down to the dessert. I am still trying to shake off the weight. I loved the garden with lots of mature trees all tagged with their name and origin. Sadly I could not find a single indigenous tree.

We stayed one night on our way to Tanzania. We had to wait a few hours for our rooms to be ready, which is understandable but when they know they have a tour group coming through you would think that they would b e propriety. The food was ok and we sat outside on the balcony which was pleasant. The rooms were quite small and the biggest issue was we could hear everything going on in the hallway all night which made for a poor night sleep with people coming and going and making lots of noise. Not great for a Sheraton.

During our stay we came to know that this is the oldest hotel in Tanzania built in 1894! Also for the price we paid, the quality of rooms was excellent, especially when compared to our stays in Tanzanian national parks which were quite expensive due to obvious reasons. The room we got at Four Points Arusha had a beautiful cozy view of a lush green garden and a nice balcony to sit out. Staff was helpful and at the restaurant chef Ravinder took care to pay attention to our dietary needs. Overall this hotel is a very good base to stay at, at the end or start of your trip to Ngorongoro / Serengeti.

Super good. Facilities, location, food and workers… 9/10. Nice pool, great gym for workout, and the rooms (we had 2 in diferent nights) were much bigger than many Spanish houses . It’s near the market, so you can even go for a walk in Arusha, that is a safe city.

the hotel is located in the city and is well guarded. The rooms are functional and the kitchen is ok. The staff is friendly and the desire for tips is clearly noticeable. The prices are too high for the quality and service. Not sure if there are better places in town.

This is a perfect beginning for any safari, with huge clean rooms, in a North American style, set in an extensive garden, with pool. Like I said, perfect for an unwind -kind of day after a long flight to Arusha. The meals are buffet style, with lots of choices and a staff ready to help . The kids loved the pool, the adults loved the gym, so everyone was happy and rested before a 10 day safari. Check out the gift shop, full of local artist’s work.