The Omni Grove Park Inn - Asheville

I had an amazing experience at the Omni Grove Park Inn in Asheville. I did a solo birthday spa weekend trip. The service throughout the resort was truly exceptional. I had an issue with the first room I was placed in and the staff addressed it immediately.. every staff member I interacted with was warm, attentive, and seems genuinely committed to making everyone stay memorable. The property itself is absolutely beautiful, its old so it has a lot of character which to me is as one of the very unique aspects of the place. the spa was nothing short of mind-blowing i honestly felt like i was in heaven for a while. Dont even get me started on the massage. It’s easily one of the best spa experiences I’ve ever had. it would be a perfect 5-star stay. But The only area that fell short was the room-service food. Unfortunately, the quality and taste didn’t match the high standard set by the rest of the resort. For a place this exceptional, I expected more from in-room dining. Overall, I am absolutely returning and highly recommend the resort especially for the spa and the stunning atmosphere.

Amazing location and awesome staff and environment. Came here for a business event and immediately decided that I was coming back for pleasure and a personal trip in the very near future. This place is incredible.

Our stay at the Omni Grove Park Inn was absolutely wonderful! The views are truly gorgeous—perfect for relaxing and taking it all in. The staff was incredibly friendly and helpful, making the whole experience even better. We especially loved the delicious food on the Sunset Terrace—such a great spot to unwind and enjoy the scenery. Already looking forward to going back and trying out the spa amenities next time!

great experience here excellent service and food. Property itself is a great place to spend the weekend. Rooms are dated, but there’s plenty to do and not spend time in your room

The property itself is absolutely stunning, and we were truly impressed by its beauty. However, our overall experience was unfortunately less than we had anticipated. During our stay, there was scaffolding directly outside our room windows, which completely obstructed the view and made it difficult to enjoy the space. Additionally, having workers frequently passing by the windows created a lack of privacy that felt uncomfortable, especially while we were changing our clothes. The construction noise was also quite disruptive. At times, the drilling was so loud that we had to leave the room. It made it especially challenging for my daughter to nap, and we had to rely on a box fan to help create enough noise for her to nap. We also experienced some issues with housekeeping. After the first night, our room was not serviced again, likely due to my daughter’s nap schedule between 12–3 p.m. I requested fresh towels multiple times, but they were never delivered, and I ultimately had to locate and take them from a housekeeping cart myself. In addition, the shower drain in our bathroom was clogged, causing water to pool a few inches deep during use. Toiletries were not restocked either, I only had enough conditioner for one shower and had to rely on what I brought from home. We chose the Omni expecting an elevated experience, and while we understand that maintenance and improvements are sometimes necessary, the extent of the construction and the impact it had on our stay made it feel far from the upscale experience we anticipated. It was surprising that rooms in such close proximity to active construction were being rented without prior notice.

I went to this place back before it turned into the commercial and corporate business of Omni. The experience was much different back then, it was more family oriented and catered more to the middle class people. As nice as this place is, it’s now changed for the rich and wealthy. Love everything about this hotel and spa except For it’s very pricey. Stuff they won’t tell you is you will literally pay four different taxes with extra service fees for every room every day plus parking. So add an extra $120 plus to every day. We ended up booking a couples massage in downtown Asheville for way less than what they charge for one person in their spa. Also, You will be lucky if you leave a restaurant paying less than $200 For two people, even if you order lite. Besides the prices, this place is awesome and beautiful But only saved up enough money to do it once.

Lovely experience from start to finish. The check in was smooth, the food and events we had were seamless. Everyone was kind and polite and great at conversations and small talk. The views were insanely beautiful, I can't even believe the views. We stayed in the historic wing, 5th floor, and it was stunning! Would love to come back.