Rixos President Hotel Astana

Rixos President Hotel Astana Reviews

Rixos President Hotel Astana

Kunayeva 7, Astana, KazakhstanView Hotel Details
Rixos President Hotel Astana
Rixos President Hotel AstanaRixos President Hotel AstanaRixos President Hotel Astana
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Rixos President Hotel Astana Guest Reviews

4.5/5
Great
55 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(55)
Positive reviews(51)
Reviews with photos/video(14)
Awesome stay(9)
Delicious breakfast(5)
Negative reviews(4)
Muhammad Irsyad Bin Zaini
Deluxe King Room
Stayed in Nov 2023
Business travelers
8 review
4.0/5
Very Good
Posted on Jan 14, 2024
My recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience. The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel. Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city. This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests. Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional. What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction. Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay. In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation.
Response from Property: Dear guest,On behalf of Rixos President Hotel Astana, we thank you for such a detailed review of your stay at our hotel. We are happy to be the reason for your wonderful holiday in Rixos President Astana. Your every word made us smile lifted our spirits and gave us great motivation to work even harder. We try very hard to pay attention to every guest and we are very happy that you are satisfied with our service. We will be sure to share your experience with our colleagues. Thank you so much for taking the time to leave such a great review!The team of Rixos President Astana will be glad to see you again in our beautiful hotel.Regards,Guest Relations Agent
Guest User
Deluxe King Room
Stayed in May 2023
Couples
3 review
5.0/5
Outstanding
Posted on May 26, 2023
It’s was a clean and very good hotel . I like it .
Response from Property: Dear Guest,We are glad that you enjoyed everything during your stay at the hotel. We will be waiting for you as a guest again!Best regards, Guest Relations Department
Oguzhan
Deluxe Twin Room
Stayed in Jun 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Jun 25, 2023
Good location
Response from Property: Dear guest, Thank you for your feedback. We are delighted that you appreciated the good location of the hotel. We hope your stay went well. We look forward to seeing you again.Best regards,Guest Relation Team
Е
Deluxe Twin Room
Stayed in Feb 2023
Solo travelers
3 review
2.7/5
Posted on Mar 14, 2023
Honestly, disappointed. The rooms are quite tired and the interior of the hotel itself. The pool is cold, cloudy green water and cool in the room itself. Twice they did not update the water in the room, they put it only after asking 4 times and in the end she herself went to take it from the trolley that was in the corridor. There is no heating in the rooms, there is only air conditioning that blows hot air and dries it very much. The room warms up unevenly and the floor and walls are still cold near the window in winter. For breakfast plus, delicious, fresh and varied. It was an interesting experience but would not book here again…
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Response from Property: Dear guest, We are very sorry that you were disappointed with your stay with us. Please accept our sincere apologies for the inconvenience caused. Thank you for your feedback. It helps us work on the bugs. We will certainly take into account and pass on all your comments to the management. We hope to see you again. Best regards, Guest Relations Department
Xinjiangbiaoge
Deluxe Twin Room
Stayed in Dec 2022
Business travelers
62 review
5.0/5
Outstanding
Posted on Dec 28, 2022
The service is very good, the stay is very comfortable, the breakfast is very rich, it is recommended to stay.
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TALYA
Deluxe King Room
Stayed in Dec 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 14, 2022
Love the spa. The pool is good. The rooms are warm. And the lobby is beautiful.
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Guest User
Deluxe King Room
Stayed in Feb 2024
Business travelers
1 review
2.7/5
Posted on Feb 26, 2024
酒店設施陳舊,早餐沒甚麼選擇。除了餐廳職員服務專員外,大堂所有職員都非常無禮,看見客人提幾件大行李,裝沒看見。想把行李暫存,黑著臉,煩到他了。房間竟然只有一個插頭在地下,不能同時手机,平板充电。 跟阿拉木圖Rixos想比差太遠,日後不會在入住。
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Sergey Shakirov
Deluxe King Room
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Отличное расположение. Вкусные завтраки. Красивый холл.
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Guest User
Deluxe Twin Room
Stayed in Jun 2023
Family
5 review
4.7/5
Amazing
Posted on Jun 15, 2023
Отель отлично расположен вдалеке от оживленных улиц, от которых отделен садом. Прекрасный завтрак. Удобные матрасы. СПА зона, которая позволит расслабиться в конце дня.
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Guest User
Deluxe King Room
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 5, 2023
Прекрасный отель, со всеми удобствами, благодарю за то что исполнили мои особые пожелания😘😘
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Wuyuanxinzhonghualongzhidaoxingtianxia
Deluxe King Room
Stayed in Aug 2023
Business travelers
337 review
5.0/5
Outstanding
Posted on Aug 27, 2023
阿斯塔納最好酒店,我覺得。
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Response from Property: Dear Guest, We are glad that you enjoyed everything during your stay at the hotel. We will be waiting for you as a guest again! Best regards, Guest Relations Department
Guest User
Deluxe King Room
Stayed in Apr 2023
Couples
1 review
4.7/5
Amazing
Posted on Apr 3, 2023
Хороший отель, хорошие завтраки, огорчила плесень в ванной которая выпрыгнула в то время когда жена в ней кайфовала:) уладили вопрос фруктовой тарелкой и орешками. В целом довольны.
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Guest User
Deluxe King Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 10, 2024
酒店環境,衞生,餐廳都很不錯,服務人員也非常熱情。
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Response from Property: Dear Guest,Warm Greetings from Rixos President AstanaWe are so glad to hear that your stay was pleasant with us. Thank you so much for your kind comments about our hotel and staffWe are looking forward to welcoming you hopefully soonWishing you a great day!Best Regards,Guest Relations Team
Guest User
Deluxe King Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2023
Прекрасный отель с отличным сервисом, вкусной едой в ресторанах. Рекомендую!
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Lena(Лена)peng
Deluxe Twin Room
Stayed in Oct 2022
Business travelers
27 review
5.0/5
Outstanding
Posted on Oct 6, 2022
早餐非常棒,還可以游泳,酒店位置也非常好,我們商務出差,但是
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