Sheraton Asuncion Hotel

Sheraton Asuncion Hotel Reviews

Sheraton Asuncion Hotel

Avenida Aviadores del Chaco 2066, Asunción 1761, Asuncion, Gran Asuncion, 1816, ParaguayView Hotel Details
Sheraton Asuncion Hotel
Sheraton Asuncion HotelSheraton Asuncion HotelSheraton Asuncion Hotel
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Sheraton Asuncion Hotel Guest Reviews

4.2/5
Very Good
43 review
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(43)
Positive reviews(26)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Classic King Room with City View
Stayed in Sep 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Oct 2, 2024
A very good hotel with very good environmental services. The surrounding area is very safe. There is a large shopping mall every time you go out and turn left or right. There are many local specialty products. The supermarket is very large and very convenient. The main thing is safety. When you go out, turn left and there is a Shangri-La Chinese restaurant 300 meters away. The food is very good and the price is right.
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Guest User
Classic King Room with City View
Stayed in Aug 2024
Business travelers
3 review
4.5/5
Great
Posted on Aug 18, 2024
The hotel is located in the commercial district with convenient transportation.
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Mihepaola
Classic King Room with City View
Stayed in Aug 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Excellent hotel We liked it a lot The service was very good
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Guest User
Classic Twin Room with City View
Stayed in May 2024
Business travelers
8 review
3.5/5
Posted on May 29, 2024
Stayed for five days, just like staying in a domestic express
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Guest User
Classic Twin Room with City View
Stayed in Aug 2024
Business travelers
13 review
4.7/5
Amazing
Posted on Aug 19, 2024
Stayed for a few days, very nice.
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Anonymous User
Classic King Room with City View
Stayed in Apr 2024
Other
8 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Very clean and good service
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Guest User
Classic Twin Room with City View
Stayed in Jun 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Jul 5, 2023
Overall not bad
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Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Nov 1, 2024
VERY PROFESSIONAL FRONT OFFICE LADY MANAGER. Mariano, the waiter, was outstanding. The hotel is about to renovate, just in time. Good sleeping and quite room, except the noise of moving lifts. Poor Porter service, not always available. Prime location, next to very modern mall with huge choice of F&B outlets.
Skytourist
Stayed in Jan 2024
Business travelers
4.0/5
Very Good
Posted on Jan 15, 2024
Located a short drive from the airport and in the middle of the new part of the city. 10 mins drive to the old part. A good hotel, friendly staff, clean rooms, reasonable gym and good breakfast. There are shopping areas either side of the hotel for those items forgotten as well. All in all a good hotel
Guest User
Stayed in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 22, 2023
We stayed for 2 nights. Rooms were clean and mattresses were nice .Room and specially bathroom need remodeling. Staff was friendly and hotel breakfast was suitable. Club room is basic, so overall I would give it 4 stars. Perfect Location.
Guest User
Stayed in Nov 2023
Business travelers
5.0/5
Outstanding
Posted on Nov 8, 2023
Stayed here for 2 weeks for a work trip. The staff are all friendly and helpful, especially the restaurant servers! The beds are comfortable. It’s in an easy to access and safe area with many food options available nearby. It’s about 25 min away by Uber from the historical center, but is great for business meetings. I booked a conference room during my stay here and it was very easy. They also have laundry services on site and all of my clothes came back fresh the next day. The gym is small but has everything you need for a good workout. The walls are a bit thin and I’d recommend ear plugs if you’re a light sleeper, but besides that it was a perfect stay. My only recommendation is for them to add tea kettles to the room. I’ll definitely be staying here again!
Guest User
Stayed in Aug 2023
Travel with friends
5.0/5
Outstanding
Posted on Aug 4, 2023
Always a great experience here. Our third stay here and strive is great. Easy check-in, great breakfast. Location is ideal. Highly recommend you try this place out. Facilities are well kept. Roof top pool is a must visit also!! You will not be disappointed!
Response from Property: Dear drhsknox, It was a pleasure to hear from your experience. Thank you for being a loyal guest to our property. Our associates were very happy to have you with us. Do not hesitate to let us know if you have additional comments regarding your last stay. We will be honored to host you again in the future. Kind regards,
Guest User
Stayed in Nov 2022
Family
5.0/5
Outstanding
Posted on Nov 20, 2022
Our stay at Sheraton started on the wrong foot although it might not have been the hotel’s fault. My Marriott Suite Night Award request was approved but when we arrived at the hotel we were told that suites were fully booked and they had no idea why my SNAs went through. So we stayed in a club room for the first night but were moved to the presidential suite on the second night and which was highly appreciated. The first room was an old generation Sheraton room: rough carpet, shower in tub, subpar soundproofing, toiletries were unbranded local stuff, also the bathroom door did not close properly and there was no lock. One positive was that the bed was unmistakably a Sheraton bed = comfortable. The presidential suite was equivalent to 4 normal rooms in terms of size according to the floor plan. It was still a fairly aging room but with the extra space it was very useful to us including our 18-month daughter who was very happy and could run around. Service was quite good during our stay with various staff members addressing us by name which is not that common at a hotel of Sheraton level which is not supposed to be considered luxury like Ritz Carlton or St.Regis. One manager was quite visible during our stay, she welcomed us at check-in, she was greeting guests in the restaurant for breakfast in the morning, same during happy hour in the lounge, and she also stopped by before our departure when we checked out. I also received an e-mail after our stay to inform us that they found one item in the room and asked if we wanted to send someone to pick it up. Most hotels don’t even bother with a “lost and found” service so kudos to Sheraton Asuncion. Regarding dining, happy hour in the lounge and breakfast in the restaurant were above average, and the in-room dining menu and prices were quite good relative to what we could find in the city including in the large shopping mall next door. I also noted that wifi was blazing fast at 350+ Mbps, one of the best I have seen anywhere in the world – not the kind of hotel where I would have guessed this to be the case. Overall this is not a new and modern hotel but when judging a hotel I always compare to the local competition. The other choices I noticed are an Aloft, an Ibis, a Holiday Inn Express, and a Crowne Plaza. Except for the latter I don’t think there are any other international hotel chains remotely close to the level of Sheraton and given the good service and dining, as Marriott Bonvoy Elite I would return to Sheraton.
Guest User
Stayed in Nov 2022
Business travelers
4.0/5
Very Good
Posted on Nov 3, 2022
Been here about two weeks they had an event that got a little loud. I was extremely annoyed, contacted the front desk because they kept us awake, I don’t think after talking to the general manager, who sought me out the following day that they realized it was going to be as loud as it was. every member of the staff that I have interface with in the 2+ weeks I’ve been here was very pleasant and actually went when I term to be over and above what is expected. The lounge that they have for Marriott members has something different every night and I’ve had some very good food here. You can’t beat the location either. There are two shopping centers with lots of restaurants nearby. One of them is literally 100 feet away. Rooms are very comfortable and spacious and they are very accommodating here. If you need anything if you call down to the front desk, they will assist you in any and every way possible you get a few bottles of water in your room every day complementary in the breakfast buffets, pretty good, not the best I’ve had, but it’s OK. When I come back again, yes.
Jorge R
Stayed in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 22, 2024
A pleasant surprise, the room was very comfortable and clean, the Reception Service was brilliant. Maria Victoria Rivero solved everything: Mobile Roaming, Chek Inn for the return flight, but also her colleagues, very good breakfast and attention.
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