Hotels near Hurt Bldg, Atlanta

Very friendly staff, check-in/out super smooth. The room was comfortable but super noisy : it faces one of the main “interstate?” or Atlanta ring and noise insulation is very poor. One would expect better for such hotel. Location is great… building quality should be better.

Booked a stay for an Elton John concert. First time staying at this property. Room was nice, location was great. But really wanted to take the time to write a review because of the phenomenal experience at check in with Toni-Ann. She was so sweet, joyful, and helpful and made the entire experience that much better right from check-in. I truly believe when things start off good from the get go you’re more than likely to keep that energy going for the rest of the trip - so thank you Toni-Ann!

Unfortunately, due to this time of Covid, many establishments have suffered greatly in lots of areas. Having worked in the hotel industry for a number of years in the past, I know that service is nothing like it used to be. However, I expect better than the bare minimum from one of the top names in the industry. For starters, The Breakfast bar is a joke, and the attendant has attitude problems. Breakfast is supposed to run from 6:30 a.m. until 9:30 a.m. With a limited selection already, I think it's poor business to have empty chafing dishes that need replenishing, and the attendant is sitting in the computer printing area on her phone! Then when she finally comes to check on her station, it's clear that she feels WE are inconveniencing HER! She loudly announced there would be no more meat to go on the bar! Mind you, it wasn't even 8:00 a.m. yet! I have largely decided to go down to the the Waffle House on the corner for my breakfast for the duration of my stay. In addition to the problems with breakfast, this is supposed to be a ”No Smoking” area. There's been a strong odor of **** being smoked BOTH NIGHTS that I've been here. Security is in place in the evening, but I doubt they're even trying to monitor the property and goings on...I was trained by Marriott's best in the early 1970's, and know that both father and son would be sad to see what's become of their legacy. They both were very ”hands on” and proud of what their family had achieved...

This hotel is right off of Peachtree St in Buckhead with everything you need around it. It was very busy, but the staff was always attentive, swift and friendly. The room and bed were comfortable, and the free breakfast was expansive. I brought my dog and there were plenty of areas for walking him.

I was at the hotel on a business trip and didn't book my own room, so I can't speak to price/value. The room was spacious and clean, and the breakfast has a great selection and decent food (though the scrambled eggs were very dry my first day there). My toilet paper holder was broken, but that wasn't a big deal to me so I didn't mention it to staff. The linens are on the scratchier side, but that is probably to be expected from a mid-tier hotel - I don't spend a lot of time in hotels.

This happened on the weekend of May 28th 2022. My boyfriend and I were attending an anime convention in Atlanta. When we arrived we were told that there was public parking and vallet parking. After driving around and not having any success we decided to choose their valet service. What they did not tell us is that they lost the keys to their own parking lot. They were using another hotels parking lot across the street to park guests cars. When parking the guest cars they told guest to leave the keys in the car and they would eventually park it. There were so many cars backing up and into a public road because they were not parking the cars. This was also memorial day weekend and we saw lots of panhandlers around. This was my car I was driving and I was not about for it to get stolen. I asked the valets, Who were standing at their stand talking to their friends surrounded by cars with keys inside them not being parked, where are they parking their cars? I want to park my car myself. They told me and I paid the hotel across the street that I wasn’t staying at $28 to park a whole $10 cheaper from the valet service that they were charging. The valets argued with me stating that “ valet parking is mandatory at this hotel.” To which I pointed to the sign across from their station that states “ Valet Parking And Public Parking Available To Guests”. I’ve worked with the public before so I went to go and speak to the staff member in charge of the valet parking service. I explain to them that for our own safety I would like to park my own car. They agreed and they stated that “We will take the parking off your bill.” Once I return to my car I had to wait until there was an opening for my boyfriend to guide me out of the cramped parking situation that they had created with all of the cars the valets were supposed to be parking. Once we were finally free I parked my car in the parking lot of the hotel right across from the courtyard in buckhead. The other hotel gave us permission and as we were parking we saw a valet finally pull up with the first car that we saw pulled in right before us. He even honked at us because I was taking too long to put my card into the machine to pay for parking. We were only staying one night there. We had such a difficult time with us that we did not enjoy the convention to the fullest. As we were leaving the next morning I even caught a conversation of a woman trying to figure out where her keys went. She was screaming at the the staff because she gave the Valets her keys and they did not give them back. As we left the hotel I thought we had finally left this bad experience behind but I was not right at all about that. Because the hotel room was in my boyfriends name he got the invoice for the hotel. When we got the invoice back from Buckhead we noticed that valet parking was not on our paper invoice. However on his debit card there was a singular $38 charge. The description of the $38 charge was “valet parking hotel Buckhead

This was the absolute worst hotel I’ve ever stayed in! After switching rooms three times, the conditions were still absolutely deplorable! Unfortunately, we were stuck here since we were out of town celebrating a friend’s birthday and all other hotels were booked to capacity since it was so last-minute. I have never been more appalled in my life as I was speaking to the general manager who made it seem as though the dirtiness of the hotel was a form of normalcy post Covid. All I received was excuses as to why things were dirty and that they were short-staffed and do not have the personnel to ensure cleanliness amongst all of the rooms. The attached pictures show the couch in a lounge area which I was told the spring breakers come and ruin everything and then leave. This may be true, however when you damage a hotel, I know for a fact you are charged an additional fee. It appears as though they would like to pocket the fee rather than clean and sterilize the areas that are badly stained and damaged. Also, there was a nicotine gum wrapper on the floor as we walked in, a dirty toilet and hair in the toilet as well as the tub which I attached some of the pictures. . The sink was stopped up the entire stay and the electric went off for a period of time. The air conditioner unit seem to make some weird noise every time we turn the unit off and would not stop until the unit was turned back on. There was a stain on the ceiling and the ceiling was a popcorn ceiling which should’ve been a hint and a half that this hotel did not care about esthetics and was dated. As you walk into the lobby, it smelled of pool water and chlorine. It was a terrible and very offputting smell. I cannot say enough about how terrible this stay was in addition to everything else that we experienced, from around 12 AM to 4 AM in the morning, teenagers were running up and down the hallway playing around and chasing each other unsupervised. When I called up to the front lobby so that they could rectify this matter, they did absolutely nothing even though they told me they would send someone out to correct it. They never did and the teens continued to reek havoc throughout the night. My best advice to any customer considering this hotel is to stay far far away and never stay here!!! They do offer a free breakfast but it’s absolutely terrible and inedible. I was so distraught about this stay that I want to make other potential guests to please stay away! Additionally, you will not be receiving a refund if you do encounter these terrible and unfortunate circumstances so do yourself a favor and book elsewhere! If you don’t mind these type of conditions, you might as well stay at $25 a night motel! I have attempted to reach out to the manager, Sal and was advised I would get a call back but never have. I opted to even email him at the same email address he reached out to me with, still nothing! I’m confused as to why he would reach out to me if he had no intentions of actually he

After a long flight, we arrived at the Atlanta Airport at midnight. My family and I were too exhausted to make the drive to our next destination. I had a few IHG points and decided to use them at this hotel. I assumed the hotel would be average because of the location. I was ok with average because I was so exhausted. When we arrived, Keisha at the Front desk provided professional, upbeat, and kind service. The room was clean and the bed was comfortable. Upon checking out, I had a wonderful encounter with Dee at the Front desk. Again, I received phenomenal customer service. I will definitely add this hotel to list of places to stay.

Nice new hotel. Very clean breakfast was ok.Great location lots of food and shopping centers.