Hotels near Metro Mall, Atlanta

Hotel representative referred us to a nearby restaurant for delivery (Metro Diner) and we never received our food, we were left with an $82 bill for food we never received & the hotel could only apologize. Hotel parking is hectic, parking availability is limited. Hotel room should’ve came with a microwave.

Booked a stay for an Elton John concert. First time staying at this property. Room was nice, location was great. But really wanted to take the time to write a review because of the phenomenal experience at check in with Toni-Ann. She was so sweet, joyful, and helpful and made the entire experience that much better right from check-in. I truly believe when things start off good from the get go you’re more than likely to keep that energy going for the rest of the trip - so thank you Toni-Ann!

🧹 Hygiene: The room looks relatively new and clean, and the front desk and lobby are better than other hotels at this price, which is very affordable. 🚗 Traffic: General location, suitable for friends driving 🔔 Service: The black brother at the front desk is very friendly and also helps to print things.

Unfortunately, due to this time of Covid, many establishments have suffered greatly in lots of areas. Having worked in the hotel industry for a number of years in the past, I know that service is nothing like it used to be. However, I expect better than the bare minimum from one of the top names in the industry. For starters, The Breakfast bar is a joke, and the attendant has attitude problems. Breakfast is supposed to run from 6:30 a.m. until 9:30 a.m. With a limited selection already, I think it's poor business to have empty chafing dishes that need replenishing, and the attendant is sitting in the computer printing area on her phone! Then when she finally comes to check on her station, it's clear that she feels WE are inconveniencing HER! She loudly announced there would be no more meat to go on the bar! Mind you, it wasn't even 8:00 a.m. yet! I have largely decided to go down to the the Waffle House on the corner for my breakfast for the duration of my stay. In addition to the problems with breakfast, this is supposed to be a ”No Smoking” area. There's been a strong odor of **** being smoked BOTH NIGHTS that I've been here. Security is in place in the evening, but I doubt they're even trying to monitor the property and goings on...I was trained by Marriott's best in the early 1970's, and know that both father and son would be sad to see what's become of their legacy. They both were very ”hands on” and proud of what their family had achieved...

This hotel is right off of Peachtree St in Buckhead with everything you need around it. It was very busy, but the staff was always attentive, swift and friendly. The room and bed were comfortable, and the free breakfast was expansive. I brought my dog and there were plenty of areas for walking him.

I chose this hotel for a student group trip. It is an economy hotel and the rate was pretty good. It is a newer hotel so things seemed very fresh and up to date. I was placed in a suite room, where I entered into a living space and then walked through a hall with a kitchenette (fridge, sink, microwave, and coffee maker), and a bathroom in order to get to the bedroom. This worked particularly well because after ended up needing to stay for 10 full days. The breakfast buffet had mainly packaged breakfast sandwiches that worked well. What I would particularly like to comment on, however, is the staff. Each one was friendly, kind, and accommodating. I had to extend my stay 3 times and only had positive interactions with the staff via phone or in person.

great! Breakfast was delicious! great! Breakfast was delicious! great! Breakfast was delicious! great! Breakfast was delicious! great! Breakfast was delicious! great! Breakfast was delicious!

We took our 9 year old to his first two Braves games and stayed at this hotel for 4 days. We had never stayed here before, but a relative recommended the hotel. The room was clean and smelled nice. I always check the sheets and pillows. The only negative was the white thin coverlet looked pretty on top, but was covered in paint smudges or marker of some kind on the underside. We just removed it and set it to the side. The staff, for the most part, was incredibly nice and very helpful. Crystal and Marianna at the front desk were absolutely wonderful! Warm smiles and very helpful with any questions. The breakfast each day was great! The woman serving was all smiles and kept everything well stocked. Our housekeeper was super friendly and traded our towels and washcloths as well as replenished our toilet tissue and in room coffee. The only major negative to our trip was the night counter employee, Josh. He had a terrible attitude and was disrespectful and rude. Not just to us. We observed his bad attitude on our second night and experienced it ourselves on our last night. Out of respect for my son, I waited until he was comfortably back in our room before I returned to the lobby to get Josh’s name. We had been very nice and friendly when we originally entered the lobby and even asked Josh several questions about his day. He ignored us completely, and we were standing directly in front of him at the counter trying to pay for some drinks. When he returned our change he set it down behind the plastic barrier and then ignored us. We couldn’t get hold of it and asked if he could push it forward. He continued to ignore us as if we weren’t there. Keep in mind we were literally standing across the counter from him at the check in desk. My wife ended up pushing on the plastic barrier until it touched the register so she could slide the dollars out. The entire time he ignored us, even as we were asking him to please slide the money under the plastic. In an effort to avoid a conflict in front of my son we simply said, “Well then. I guess have a good night.” He still didn’t respond…. When I returned to the lobby, his excuse was, “..I have had to deal with these baseball people all week.” I was wearing a Braves shirt…. There was more with Josh, but I have made my point. So, to wrap it up, Josh is a terrible front desk representative for this hotel and needs to be moved where he has no guest contact. The rest of the staff and management are great!