To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.1
Cleanliness4.3
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All reviews(66)
Positive reviews(57)
Reviews with photos/video(12)
Negative reviews(9)
Victor Okorie
King Room
Stayed in Sep 2024
Couples
3 review
4.5/5
Great
Posted on Sep 10, 2024
Fantastic location, looks great too for a summer vacation. Only challenge here is they have to add breakfast to the deal and also it’s a resort, it should be treated as such.
Phyllis
King Room
Stayed in Oct 2024
Travel with friends
23 review
4.0/5
Very Good
Posted on Oct 14, 2024
have fun her , nice place , ****** , shopping , good to discovery
Guest User
Accessible King Room
Stayed in Jun 2023
Family
1 review
2.7/5
Posted on Jun 6, 2023
The bed sheet was only cover by one flat sheet. We waited an hour for our room since our room wasn't ready. We are at the hotel by 4:06pm. Also after we got the email that our room was ready, when we picked up our key they asked the question about room which can tells that the room we booked was not ready. No apologies for long wait, it's not like we get extra hour for check out. The souvenir store in the lobby called "core", wasn't friendly and have to wait for check out even there is no line and cashier right front of the register.
Sikfai
King Room
Stayed in Apr 2024
Couples
1 review
3.5/5
Posted on Apr 6, 2024
The body wash went out previous customer.
Guest User
King Room
Stayed in Jul 2023
Couples
1 review
4.7/5
Amazing
Posted on Jul 14, 2023
Beautiful and LARGE hotel. Reminds me of Vegas! A bit of a confusing layout but after 2 days you will figure it out. Would stay again.
Guest User
Studio Suite Non smoking
Stayed in Jun 2023
Couples
1 review
1.5/5
Posted on Jul 3, 2023
Will never come back. Customer service is just horrendous . Rude employees . Shopping non existent - went to shop with my wife on Saturday night , 9pm- every store was closed ! Upon our arrival , whilst checking in was “greeted” my two professional woman , one with out Panties , the other fall down drunk .
While ******** - I asked pit boss for my players card , was told “ am a little too busy right now “ .
In room dining - ordered two bagels , Sunday morning - two hours later , was told “no record of order “ Stayed in “suite”, room had no robes , or towels . Requested robes - still waiting
Saturday night dinner at their steak house , while walking to our table , walked past table of men , shirtless.
Needless to say , this will be our one and only visit to this “resort “.
FlanaganTravis
Accessible King Room
Stayed in Jun 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 6, 2023
Best views 45th floor only problem it was a handicap accessible room and the shower was open to the toilet
Guest User
Studio Suite
Stayed in Jul 2022
Couples
1 review
4.7/5
Amazing
Posted on Jul 26, 2022
Thought there'd be a coffee maker n microwave in room but it was great stay. Ty
6/12
Guest User
King Room
Stayed in Dec 2022
Family
2 review
3.7/5
Posted on Jan 4, 2023
This time I was upset, because we outdoor hot tub & pool was closed, I guess it's because of cold weather, but indoor pool was also so cold that not only water temperature but was its room also so cold.
Whitney King
Accessible King Room
Stayed in Jun 2022
Couples
1 review
2.5/5
Posted on Jun 28, 2022
Unfortunately I didn’t get to stay at this hotel because the other party was sick and we’ve been trying to get the date changed which I’ve been goin bavk and forth with Trip.com who keeps saying they’ve been trying to reach out to the resort without getting a response which I highly doubt.
Only give 3 stars so I cld write this review!
Linda Zhang
2 Queen Bed Room
Stayed in Nov 2021
Family
1 review
5.0/5
Outstanding
Posted on Nov 9, 2021
Very nice,clean.Enjoyed the food and playing at the ******.
Annie-Lynn
King Room
Stayed in Mar 2022
Couples
1 review
4.0/5
Very Good
Posted on Mar 26, 2022
It was a good experience. I would stay at this hotel again.
Hanson.F
Contemporary Two Queen Room Non smoking
Stayed in Aug 2024
Family
7 review
4.5/5
Great
Posted on Aug 21, 2024
Room with good view and new facilities
Original TextTranslated by Google
Guest User
Accessible King Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
It was excellent, I would like to return to stay longer, the league is beautiful, the service is very good
Original TextTranslated by Google
Guest User
Contemporary Two Queen Room Non smoking
Stayed in Jul 2024
Travel with friends
7 review
4.5/5
Great
Posted on Aug 9, 2024
Environment: Not bad, clean, some rooms are new and some are old, but