Quality Inn Hotels in Atlantic City

This time I was upset, because we outdoor hot tub & pool was closed, I guess it's because of cold weather, but indoor pool was also so cold that not only water temperature but was its room also so cold.

We had a Family Reunion at the Claridge Hotel this July 2022. The location was in the center of everything. This luxury hotel was clean, comfortable, quiet and had good service with wonderful restaurants, views of the ocean from the rooms and rooftop , exercise room, pool and arcade. Something for everyone to do and enjoy. The rooms were clean and check in was quick and easy. Shari Buyse helped us plan a detailed, elegant, fun filled 3 day event. Shari assisted in planning every detail and was always available to review any questions we had. She was helpful during the event to ensure everything went accordingly. She ensured the food was perfect, as well as, accommodated the guests with dietary restrictions. Shari helped our vision of the event to come true. All feedback from our reunion guests was that it was the best reunion ever and it was unforgettable. They commented that the food was perfect, event space and hotel was memorable, and the views were beautiful. Our guests were amazed.

The actual resort fee charged was more than what was quoted on trip.com they also do not take reward cards if booked through 3rd party which is ridiculous.

My employer prepaid for my trip and I received the confirmation email from the hotel. I had a 4pm check in time. I arrived at 5:45pmand the check in line was huge, but hey cool they have check-in kiosks. I enter my info and all looks good. I get. A message pops up that says my rooms not ready yet and to leave an email and I'd be notified when it's ready. I dropped off my luggage in a friend's room since I was there for business and had a meeting. Around 9:30 I went back to check the kiosk since I never got an email and after 30 mins in line they told me the kiosks are too dumb to reassign rooms. He proceeds to ask for my credit card (typical at hotels to guarantee you don't have any extra incidentals charged to the room) and I leave to my room finally at 10pm. I get to a room that reeled of ****, there were ashes on the bed spread and a wash cloth by the room door on the floor. The carpet was dirty and I found clumps of hair on the bathroom floor. Really nice. I then find out they charged me for the room even though it was prepaid by my employer. They charged over 50 people in my group even though the state prepaid it. After 3 days it's still not fixed even though a manager said they were taking care of it. During my visit they never came to freshen the sheets/towels. Even after I complained to the front desk about how dirty the room was. I was told come to front desk and they'd switch room but that also meant carrying my stuff back downstairs and waiting in line. At that rate I was charged for a room for a day for a shopping 2 hours of access to a dirty room. I feel like that day should have been comped. I will never stay there again. UPDATE: They finally refunded the room charges to my bank on Thursday after thie was being addressed in Monday.

The hotel had several amenities such as a workout room, spa services, rooftop pool, Several restaurants both upscale and a food court on site. A ****** with several new slot machines and plenty of tables. Right next door to Hard Rock and right on the boardwalk to the Atlantic City Beach. Traveled during the air show which was a pleasant surprise. Would definitely stay here again.

I found out at the time of checking in there is $100 security deposit! The funds would be released 3-5 business days. This impacted considerably my already very sp**** finances. The room I reserved it was not the room I received. It was at the opposite part of the hotel, away from our group creating a very difficult situation for us. Later in the night we discovered the bath tub drain would benefit from the services of a plumber. The side of hotel our room was was being renovated. The room itself was clean. Since it was not a matter of life and death we brave the situation. We walked more within the hotel navigating between our room and a source of food or our group than we walked on the boardwalk. Be warned that many vendors accept cash only and many don’t even have prices posted. Expect from $9/slice plain pizza or plain funnel cake, $18 cheeseburger and up and plan accordingly for your stay in Atlantic City. The pool is outdoors, about 4feet deep and the bottom of it feels like plastic. I almost fell when I got in because my foot slept. I’ve never slept in a pool before! Kids enjoyed it tho.

Well even though i always request a ocean front room or atleast ocean view i never really get that. This time was even worse the view of the parking lot where there were people doing donuts & revving the engines extra loud taking videos or something at like 3am…. i swear the gentleman checking us in purposely gives you crappy views especially when I’m right in front of him asking for a nice room we’re here celebrating & clearly they don’t care. He’s checked me in before & also gave me a room with no view… The rooms are mediocre at best the hallways are musty & smell like cigarettes. Make sure you bring your allergy meds the amount of dust on the ceiling from the air/heat vent will def set you off!! We clearly stay there for the restaurants & atmosphere Other then that enjoy!!

It was a nice stay. Overall good experience and would recommend it. Its an old hotel but you won’t have any problems. Hotel is located near the shopping outlets and restaurants.

I love everything about the room and everything good service and everything I love everything