Crowne Plaza Auckland, an IHG Hotel

Crowne Plaza Auckland, an IHG Hotel Reviews

Crowne Plaza Auckland, an IHG Hotel

128 Albert Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandView Hotel Details
Crowne Plaza Auckland, an IHG Hotel
Crowne Plaza Auckland, an IHG HotelCrowne Plaza Auckland, an IHG HotelCrowne Plaza Auckland, an IHG Hotel
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Crowne Plaza Auckland, an IHG Hotel Guest Reviews

4.5/5
Great
124 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.6
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All Reviews(124)
Positive reviews(120)
Reviews with photos/video(19)
Awesome stay(30)
Great service(18)
Convenient location(18)
Easy to get around(9)
Tasty food(8)
Comfortable bed(7)
Located downtown(7)
Great value for money(6)
Negative reviews(4)
Guest User
Standard King Room
Stayed in Feb 2024
Couples
3 review
3.7/5
Posted on Feb 15, 2024
Bed sheet was not changed when it was needed plus no carpet not available the 2nd day. Quite old hotel but location super good
Yangyuan
Standard Two Queen Room
Stayed in Aug 2023
Family
23 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Wonderful stay. Very nice room with comfortable beds and a large glass desk. The staff were all friendly and helpful. Breakfast was very good. Location is great. 10-15 minute walk to the port, 5 minute walk to Sky Tower. Lots of restaurants and shops within a one minute to 5 minute walk from hotel
Richard and Teresa
Standard King Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 1, 2024
We visited on the way in to New Zealand , enjoyed our breakfast and comfortable bed so much we decided to have another two days before we flew home . Loved our time again . See you in two years 🤗😎
Response from Property: Hi Richard & Teresa, thank you for sharing some feedback on your recent stay with us here at Crowne Plaza Auckland, it's great to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel in 2 years! Warmest Regards,Aaron - Crowne Plaza Auckland
Guest User
Standard Two Queen Room
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Very convenient accessible to everyone who wants to go to restaurants, just around the city and have a ****** nearby by too. Over all worth all the cents that you spent during your stay.
Travis
Standard Two Queen Room
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Excellent location, comfortable rooms, friendly staff! We’ll definitely be back again.
YANXUN
Standard King Room
Stayed in Oct 2023
Couples
7 review
3.7/5
Posted on Oct 25, 2023
This hotel sits almost next to the Sky City and Sky Towers and very close to the airport bus stops but is a long walk towards the harbour. So it depends what your intention was. Other than that we didn't use any of the facilities or breakfast so there is not much to comment on their qualities. The check in was a bit of slow as the staff seemed too distracted by a chatty customer in front of us to clear the queue first.
Jimmie d
Standard King Room with City View
Stayed in Oct 2023
Couples
32 review
5.0/5
Outstanding
Posted on Nov 11, 2023
So many restaurants and so much shopping, everything we wanted was easy to walk to
Guest User
Standard Two Queen Room
Stayed in Jan 2024
Family
6 review
3.7/5
Posted on Jan 22, 2024
Shower is non adjustable… others are fine
Kamdar
Standard King Room
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Best hotel and its center point for cbd area
Guest User
Standard King Room
Stayed in Mar 2023
Couples
11 review
3.7/5
Posted on Apr 3, 2023
We stopped for two days at Auckland before heading to Christchurch. The hotel is very close to the Sky Tower so very easy to find. But I would say the location might not be the best as that time was quite many construction sites. Overall service of hotel is great.
Timothy_____jaiii
Standard King Room
Stayed in Mar 2023
Business travelers
12 review
2.5/5
Posted on Mar 23, 2023
A bit dirty, could find hair on the bathroom sink and mirror. Staff is inexperienced
Response from Property: Good evening Timothy,Thank for you taking the time to share you feedback on your recent stay with us here at Crowne Plaza Auckland. Sorry to hear that we missed the mark on this occasion, we will make sure that our team uses this feedback to improve our services and ensure that there is more training. We hope that we get the opportunity to welcome you back to the hotel soon.Warmest Regards,Aaron -Crowne Plaza Auckland
Guest User
Standard Two Queen Room
Stayed in Nov 2022
Business travelers
20 review
4.5/5
Great
Posted on Nov 5, 2022
Good comfortable rooms, breakfast not the best, basic Major works at the front of the hotel
Anonymous User
Standard Two Queen Room
Stayed in Apr 2024
Family
51 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is a bit old. Parking is in the parking building next to it. You can get a discount if you pay at the hotel front desk. It is very close to Queen Street. Overall, it is not bad. The price is moderate.
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Yiluquanquan
Standard King Room
Stayed in Apr 2024
Friends
24 review
4.7/5
Amazing
Posted on Apr 13, 2024
Auckland city center, business district and major attractions are within walking distance. The room was OK, clean and sanitary, and the breakfast was good. The elevator was a bit old and there was no room service, which was a bit inconvenient as we arrived at night.
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Guest User
Standard Two Queen Room
Stayed in Feb 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 16, 2024
The room is nice and large. Both beds are quite spacious. I am used to the fact that many hotels do not clean every day. If you ask for a change of towels, they will definitely satisfy you. The road in front of the hotel is under construction. I hope it will be completed by the time I stay next time. It is very close to the Sky Tower.
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