LyLo Auckland, an EVT Hotel

LyLo Auckland, an EVT Hotel Reviews

LyLo Auckland, an EVT Hotel

54 Cook Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandView Hotel Details
LyLo Auckland, an EVT Hotel
LyLo Auckland, an EVT HotelLyLo Auckland, an EVT HotelLyLo Auckland, an EVT Hotel
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LyLo Auckland, an EVT Hotel Guest Reviews

4.4/5
Very Good
89 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(89)
Positive reviews(88)
Reviews with photos/video(24)
Awesome stay(28)
Great service(13)
Amenities lacking(7)
Great value for money(7)
Classy environment(6)
Quiet & comfortable(5)
Great location(5)
Negative reviews(1)
Nalee_luna
Double Room (Shared facilities)
Stayed in Jun 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 9, 2024
All good except the room got very cold in the morning not sure the air conditioner is on or no heater provided, overall is a pleasant experience, very clean and staff is aware that we come in the wee hours around 5am and he standby for usšŸ„¹ thank you
Response from Property: Hi Luna,We're absolutely thrilled that you had a great stay with us at Lylo, and that you love our vibe & concept!We thank you for choosing us and for your feedback, with regards to the ambient room temperatures, we advise that the next time you stay with us you can either meet our reception staff, Chat with us or call us for any support, we would have been more than happy to sort you out on that night.We wish you the best and look forward to hosting you again in the future!Regards,MathewLylo Reception
Riyaas
Queen Ensuite Accessible
Stayed in Dec 2023
Friends
5 review
4.0/5
Very Good
Posted on Jan 3, 2024
Great location - close to the city and intercity bus terminal. Self checkout and offer laundry services (5 NZD for washing and 5NZD for drying. Shared kitchen at the ground floor if you want to cook or heat up food. Service can be better. Requested for a change of towels on our second day. Staff recorded our room number but nothing was provided.
Response from Property: Hi Riyaas,We're elated that you had a good stay with us at Lylo, and that you like our vibe and concept!We apologize if the requested service was not provided to you, we will advise our staff to be more cautious of the same.We thank you for choosing us and for your feedback, we wish you the best and look forward to you staying with us again in the future!Regards,MathewLylo Reception
nur asma
Queen Ensuite Accessible
Stayed in Nov 2023
Couples
6 review
4.0/5
Very Good
Posted on Nov 3, 2023
Clean, easy check in and resonable price. Just that we cannot pay by cash. It is quite troubling. Staff for check in and check out is friendly.
Response from Property: Hi Nur Asma,We're elated that you enjoyed your stay with us at Lylo, and that you like our Concept!We're thrilled that our Staff showed you the best guest experience, we thank you for choosing us and for your feedback, we have taken a conscious decision to not have cash transactions in this digital age of payments. We wish you the best and look forward to hosting you again in the future! Regards,MathewLylo Reception
Guest User
Double Room (Shared facilities)
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Great stay for Auckland. Clean, modern and easy. Although the community area was nicer in the Lylo in Christchurch but it's still better than most hostels!
Response from Property: Hi There,We're absolutely thrilled that you had a great stay with us at Lylo Auckland, and that you like our vibe and concept! We thank you for choosing us and for your feedback, we're elated that you enjoyed our facilities, we do understand that our sister hotel at Christchurch has a brilliant outdoor communal area, we hope you had time to check out the Outlook on our second floor which is a great communal zone with games and relaxations spaces, we also host Yoga on Thursdays there. We wish you the best and look forward to hosting you again in the future! Regards,MathewLylo Reception
Robert
Private Single Pod in 8 Share Room
Stayed in Mar 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Mar 20, 2024
Very good for one night stay very well organised. Sleeping Pods comfy but a bit claustrophobic. Staff very polite and helpful.
Response from Property: Hey there Robert, thank you for your feedback! We're pleased to hear that you found our hostel to be very well organized and suitable for a one-night stay. We're glad that you found our sleeping pods comfortable, although we apologize if they felt a bit claustrophobic. Your comfort is important to us, and we'll take your feedback into consideration as we continue to improve our accommodations. It's wonderful to hear that our staff were polite and helpful during your stay. Providing excellent service to our guests is a top priority, and we're glad that we could assist you during your time with us. We hope to have the opportunity to welcome you back for another stay in the future. Kind regards, Audrey - Reception Team
FendyH
Queen Ensuite
Stayed in Apr 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Apr 7, 2024
all the self service check in and check out are all great. recommend for solo traveller.
Response from Property: Hey there, thank you for taking the time to share your experience with us. We're delighted to hear that you found our self-service check-in and check-out process to be convenient and efficient. At our hostel, we strive to provide a seamless experience for solo travelers like yourself, and it's fantastic to know that you would recommend us to others in a similar situation. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Kind regards, Audrey - Reception Team
Guest User
Super King Ensuite
Stayed in Feb 2024
Friends
4 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Really nice and modern hostel in central Auckland, good location and rooms are spacious. Would stay here again.
Response from Property: Hey there, thank you for your feedback! We're delighted to hear that you had a positive experience during your stay at our hostel. It's wonderful to know that you found our hostel to be nice, modern, and centrally located. We're also glad that you found the rooms spacious and comfortable. We appreciate your endorsement and look forward to welcoming you back for another stay in the future. If there's anything specific you'd like to see or any way we can further enhance your experience next time, please feel free to let us know. Kind regards, Audrey - Reception Team
Travel around the world Go!
Private Single Pod in 10 Share Room
Stayed in Aug 2023
Friends
15 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Very lovely stay! The bed is comfy! Very nice and help staff! Thanks a lot
Response from Property: We're absolutely thrilled that you had a brilliant stay with us at Lylo, and that you love our vibe and concept! As a young and upcoming Hotel we strive to provide the best guest experiences with clean and hygienic stays for our patrons, we are elated that we were able to tick all your boxes. We thank you for choosing us and for your feedback, we wish you the best and look forward to hosting you again in the future! Regards, Mathew Lylo Reception
Guest User
Private Single Pod in 10 Share Room
Stayed in Dec 2023
Solo travelers
8 review
4.7/5
Amazing
Posted on Dec 30, 2023
Absolutely awesome! All I want in a modern 'pod' style hotel / accommodation! Bright, modern, great GnT and fantastic coffee! This is what is needed in so many other locations! Loved the modern check in, competitive rates, chill areas... Definitely not the grunge of a 'backpacker' yet def not the stuffiness and boringness of a typical 'budget hotel'. I'll definitely be coming back whenever I am in Auckland! Highly recommend!
Response from Property: Hi There,We're Absolutely thrilled that you had a brilliant stay with us at Lylo, and that you love our vibe and concept!We're elated that you enjoyed our Signature Bar Miss Lucy's, we thank you for choosing us and for your feedback, we wish you the best and look forward to hosting you again in the future! Regards,MathewLylo Reception
ćØ悌恄悓
Private Single Pod in 8 Share Room
Stayed in May 2024
Friends
1 review
4.7/5
Amazing
Posted on May 30, 2024
Clean room,clean bathroom,good location and kind staffs.
Response from Property: Hi there, thank you for sharing your experience with us. We really appreciate your feedback on the comfort of our rooms. It's vital to us that our guests feel the most comfortable and at home during their stay, so your positive comments mean a lot to us. We're happy you found our location to your liking, making your visit easier and more enjoyable. Thank you again for choosing to stay at Lylo and we hope you'll visit again whenever you're in the city. Warm regards, Siteri - Reception Lylo
Andy A21
Super King Ensuite
Stayed in Dec 2023
Couples
3 review
4.7/5
Amazing
Posted on Dec 14, 2023
Second time that I'm the hostel, more than proud of the staff and the people there. Very friendly kind ready to help. So i would recommend Lylo to anybody
Response from Property: It sounds like you've had a positive experience at Lylo Hostel and are impressed with both the staff and the atmosphere there. Sharing your positive feedback is a great way to express your satisfaction and also to recommend the hostel to others. We are proud to know that you enjoyed your stay with us, second time round Andy! We hope to have you stay with us again and have more of your friends and family stay with us also!Safe travels!
nigel.c
Twin Ensuite
Stayed in Jun 2023
Friends
4 review
4.5/5
Great
Posted on Jun 14, 2023
Loved the hostel. Seemed great, and clean. However, the only thing it doesnā€™t have is windows and a roof top access. Other than that is all good.
Response from Property: We're absolutely thrilled that you had a brilliant stay with us at Lylo, and that you love our vibe and concept! As a young and upcoming Hotel we strive to provide the best guest experiences with clean and hygienic stays for our patrons, we are elated that we were able to tick all your boxes. We thank you for choosing us and for your feedback, we wish you the best and look forward to hosting you again in the future! Regards, Mathew Lylo Reception
Guest User
Queen Ensuite
Stayed in Jun 2023
Friends
1 review
4.5/5
Great
Posted on Jun 11, 2023
The room is better than my expectations. Compared to other hotels which charge the same rate in Auckland and Wellington, I think this hotel is best one.
Response from Property: We're absolutely thrilled that you had a brilliant stay with us at Lylo, and that you love our vibe and concept! As a young and upcoming Hotel we strive to provide the best guest experiences with clean and hygienic stays for our patrons, we are elated that we were able to tick all your boxes. We thank you for choosing us and for your feedback, we wish you the best and look forward to hosting you again in the future! Regards, Mathew Lylo Reception
Guest User
Queen Ensuite
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The best hostel Iā€™ve stayed in by far! Great as always. Be prepared that some private rooms do not have a window.
Response from Property: Thank you for staying with us and for your kind words! We are thrilled to hear that you had a great experience at our hostel. We take pride in providing our guests with the best possible stay. We appreciate your feedback regarding the private rooms without windows and will make sure to communicate this to future guests. We hope to welcome you back soon!
Squinty
Private Single Pod in 8 Share Room
Stayed in Apr 2023
Solo travelers
12 review
5.0/5
Outstanding
Posted on Apr 30, 2023
This place definitely offers great value! I stayed in one of the pods and found it to be quite cosy. Staff are all super nice, facilities are clean and work well, doing laundry doesnā€™t cost more than at laundromats around the city and the cafĆ© is awesome :) 10/10 would stay again.
Response from Property: Hi There, We're absolutely thrilled that you had a Brillant stay with us at Lylo, and that you love our vibe and concept! We thank you for choosing us as your preferred destination of stay, we wish you the best and look forward to hosting you again in the future! Regards, Mathew Lylo Reception