Name: AC Hotel by Marriott Miami Aventura
Address: 20805 Biscayne Blvd, Aventura, Florida, 33180, 20805 Biscayne Blvd, Overseas, United States
Rating: 4.3

AC hotels by Marriott

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Modern hotel with lovely reception staff. Near Mall but car really needed though.

MO (Mohamed) in the front desk was the highlight of the hotel, he is a real professional in hospitality. He accomodates all available services. The hotel is big and clean andcwell located but Mo brings the warm and service to excellence. See you soon and we definetely will reccomend to our friends!!! Claudia &Lucie

這個萬豪沒有免費早餐，但是泳池漂亮，水被曬得很暖！剛進房間馬桶上有兩隻螞蟻，小角落會發現有點不乾淨，但床很舒服很軟！浴室跟廁所有點透，隱私沒有很好。

This Marriott doesn't have free breakfast, but the swimming pool is beautiful and the water is warm in the sun! When I first entered the room, there were two ants on the toilet. The corner was a little unclean, but the bed was very comfortable and soft! The bathroom and toilet are a bit see-through, and the privacy is not very good.

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Golf course

Breakfast

Pets allowed

All Languages

English

Chinese

All Room Types

King Bed Studio

Two Double Beds Room

I stayed here 2 nights in July 2022. The room was very comfortable and big. I had 2 beds.  There was a small refrigerator with 2 complimentary bottles of water.  The room was on the 7th floor and it had a very nice view of Aventura.  The location is perfect, close to the Aventura Mall, Waterway Shoppes and Chabad of Aventura (2 min walk) and Chabad at Waterways (15 min walk).   The room had a safe, ironing board, closet, nice bathroom, a coffee machine, blowdryer.  The shampoo, conditioner and body wash were from a refillable bottle (which is a nice environmental practice.)  The check in is at 3pm. I got there at 11am and the front desk was very kind to let me check in early.  The front desk was very accommodating since I had 2 different reservations (made at different times) and they were able to place the 2 rooms on the same floor, close to each other.  The lobby is very quiet. They have a bar that usually has people at night.  They sell several food and drink items next to the front desk.  There is a Starbucks right in front of the hotel.  For people who observe Shabbat I would suggest to placed on a lower floor if staying over on Shabbat.

I will NEVER ever stay at this hotel again… the front desk traumatized me yesterday. I book a a room with breakfast included for four. The front desk denied me of my breakfast even though the receipt clearly mentioned breakfast for four. She humiliated me in front of other hotel guests and created a spectacle. Honestly, she did it because of skin color. My skin doesn’t tell her that I am a doctor and that I am able to afford breakfast which was 20 dollars person for four therefore she assumed I came in to scam her so I could get free breakfast. She was arguing with me I even called the third party where I booked to let her know that I did pay for breakfast but she refused to listen.  I told her that I’d like to check out at that point I didn’t feel safe staying at that particular hotel anymore. Worried and afraid that she will call the cops on me and my family. I was terrified.  When I told her to check me out she said ma’am you cannot check out. “I WILL NOT CHECK YOU OUT” pretty much holding me hostage in the hotel. You can imagine how terrified I was. We went upstairs we packed our stuff and left and went to stay at Hilton.  What happened to us yesterday let me tell you if this happens to every black family who comes to this hotel then it needs to be shut down or the employee needs to be fired.  This is discrimination at its best. She didn’t want to help us she was dismissive from the very beginning and got extremely aggressive at the end to try and withhold my family against their will in the hotel where she just harassed us.  It is unsafe to have such person working over there. If this is how AC does business then it is!

Perfectly located, AC Marriott Aventura is near Aventura Mall and other nice stops while in this area. Front desk and bar staff are amazing! Jesse from the bar prepared an amazing Bloody Mary and I enjoyed chatting with him! Advice: please put a TV in the bar area, not me but some other guests left the bar because they wanted to watch a football match and it wasn’t possible.

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16.6km from Fort Lauderdale-Hollywood International Airport

14.7km from Fort Lauderdale-Hollywood International Airport Rail Station

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AC Hotel by Marriott Miami Aventura Reviews

Discover 107 reviews of AC Hotel by Marriott Miami Aventura, rated 4.2 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

AC Hotel by Marriott Miami Aventura Reviews: 107 Verified Reviews Latest 2024 | Trip.com

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AC Hotel by Marriott Miami Aventura Reviews

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