Novotel Hotels in Avignon

The location was perfect - situated right next to City Hall. The staff was friendly, and we really appreciate the bottle of rose and olive oil as presents to celebrate our anniversary. The room size was petite, but it is on par with the hotel rooms we stayed in France, although the bathroom here was pretty large. There was a bit of a miscommunication with our to-go breakfast, but it got resolved quickly.

I stayed at the Avignon Grand Hotel with my partner from 12 to 16 September 22 there were however a number of short comings. The first of these was that the room we had been provided with was infested with mosquitoes - we had discovered this in the middle of the night after hearing the typical mosquito sounds and in the morning we had noticed we had numerous mosquito bites on our bodies. I had complained to the hotel front desk, the staff however appeared dismissive, my fundamental point to them was that the room should have been properly disinfected of the insects prior to making it available to customers. Secondly, breakfast in the hotel was of the bare minimum, in terms of hot cooked food , only bacon and scrambled eggs were available, the latter was of poor quality and almost resembled a paste as the eggs were cooked in far too much cream and milk.Cereal, bread, croissants, yogurt and some fruit were also available. No hot water was available in the hotel in the morning of the 16 September 22. Lastly, all the TV channels were in French, not even one channel was available in English. We had booked this hotel on the understanding it was of 4 stars, given however the shortcomings above together with the standard and quality that were below customer expectations it is difficult to see how the 4 star rating and price being charged was justified.

The hotel is in a small city with the most beautiful trip this time. The whole city only needs to be walked. You can enjoy the rich ancient architecture scenery around, and friendly customs. Good restaurants are all around. There are few bars and very lively, everywhere. It is a beautiful view, the air is particularly good, and the moonlight is beautiful at night. The hotel is a 400-year-old building. A small hotel is directly built and connected. It also has many years of history. I like these poplars, pine trees, etc., looking at the inner garden. It’s also very comfortable, and I also feel why the French can read a book on a sun lounger and drink a cup of coffee. It’s a day. When it comes to the beautiful breakfast environment, looking at the landscape through the glass, it is also a European-style breakfast. The quality is also available. , The room is very special, first is a cloakroom and toilet, and then into a bathroom, the bed and a sofa, the sofa is English style, very comfortable, the terrace is a glass door, there are windows separated by adjustable size switch, Very satisfied, come again if you have a chance, I will also recommend this hotel

This hotel is located within the city walls pedestrianise area but is assessable by car as the entrance to the car park from the main road. Very close to all major tourist location. The bed is comfortable with a decent shower pressure. The breakfast is good with a good variety of hot and cold food selections.

The hotel is next to the central square of Avignon, which is the most central part of the old city. The surrounding area is very lively and there are many dining options. From the train station, cross the road to enter the gate of the old city and walk straight for a while. The hotel is hidden in a pile of open-air restaurants, and it is not easy to find. The hotel is small, the elevator is small, and the corridors are tortuous. We live on the top floor. The room is quite large and the view is very good, overlooking the square. Go out and turn right a few steps to the Papal Palace, which is very convenient.

Everything is very good at the hotel, the decoration and sanitary conditions are not bad, but there are big problems at the front desk of the hotel. Not all front desk staff, but a thin middle-aged man on duty between 10pm and 11pm at the front desk was very rude. When he returned to the hotel at about 10pm on January 7, 2022, he found the door closed and rang the bell, but there was no one at the front desk. So I pressed the bell a few times, and after a while the tall, middle-aged man on duty came to the door and yelled at me as a customer, then argued with me and accused me of ringing the bell as a customer almost woke the hotel (After telling another front desk staffer the next day, the staff said the ringing was displayed on the phone with the front desk and staff, and strangely, the staff member didn't hear me through the phone while ringing last night Wait a minute, so I rang the bell a few more times). I was uncomfortable expressing the staff's attitude and the yelling seemed to be treating a madman, who replied, ”Yes, it's treating a madman.” In summary, it is not so simple to ring the bell. The professional accomplishment of the staff, and the waiting for people to receive things, obviously do not meet the needs of the hotel staff, and the face of different guests obviously feel racial discrimination, have complained, Waiting for a response from the hotel. Think twice about booking this hotel, and meeting the thin high school man can be extremely uncomfortable.

Awesome antique hotel, located in the old town gate, very close to the main attractions and business districts, valet parking, very warm and welcoming service. The hotel is very charming, and the afternoon tea in the courtyard is very comfortable. It can be said to be the first choice for visiting Avignon.

I stayed in this hotel for a few days when I went to Provence with my family to relax in March. In every aspect, it is a French classical high-end hotel experience. The surrounding environment and dining options are also quite a lot. It won’t go wrong to experience it!

Beautifully renovated and comfortable hotel within the walled city of Avignon! We loved our room, it was spacious (particularly the bathroom) and felt brand-new with very contemporary, warm colors and decor. The staff were very helpful and accommodating as well, offering to help us make dinner reservations and even telling us where to get a jar of the distinctive local honey they offered with breakfast. The breakfast options were fantastic, and the hotel is within walking distance of everything - you're 10 minutes away from the Palais du Papes and charming local shops, restaurants, and more. The one challenge is parking in Avignon: if you're driving into Avignon, while the hotel does recommend the INDIGO JEAN JAURES car park at 2 AV Mar de Lattre de Tassigny, 84000 Avignon, unfortunately it was closed when we were trying to park our rental car, so we had to go with an alternate outside the city walls. Would recommend having a primary and backup just in case for Avignon so you're prepared!