michelle
June 25, 2024
As this is budget accommodation what you get for the price is reasonable, we enjoyed our stay and would consider staying there again, but don't expect anything flash based on the "Retreat & Day Spa" name.
We stayed in a room that was attached to the common lounge and kitchen. This wasn't something we were expecting as the room description didn't mention it. It has its pros and cons. Pro is you are close to kitchen for coffee and any cooking you want to do. Con is that others use the lounge area which is right outside your door, and they can be very noisy.
The location was great, halfway between Heathcote and Bendigo.
Some small things that could be improved
1. the kitchen tea towels were not absorbant and were not changed for the 3 days we were there
2. the kitchen fridge has the door on backward for the space, switching this to open the other way would make a HUGE difference it the ability to use it
3. brecky options were very basic. Bread for toast, butter and small amount of strawberry jam. no other spreads available. Strawberry jam ran out and was never replaced. 2 cereal options which were very basic.
4. spa tub was basically not useable. The water was too low (at least 10 cm below the minimum mark), and the temperature was too cold. I am guessing it was set at 39-40 degrees, whereas most spa's start at 42-44 degrees.
5. rooms only came with 1 towel each and we had to ask for more towels to use with the spa. Rooms should come with 2 each to cater for this without asking.