Hotels near Cavo Greco viewpoint Ayia Napa, Ayia Napa

I want to start this review by saying that the staff at this hotel are outstanding, they go above and beyond to help, they are friendly and very hard working. However, I can’t understand how majority of the reviews for this hotel are positive from what we and other experienced from our stay. Upon arrival the hotel is clean and modern, the rooms are airy and modern and all looks very nice. I think the main issue with this place is there is far far too many guests for the amenities that the hotel has to offer. BUFFET: The buffet restaurant is absolutely tiny, every night there was a huge que wrapped all around to get to the food. This is not ideal with 2 small children when you have go back and forth separately for everyone to get their plate of food. This resulted in my partner not getting anything to eat because of the length of time it took then returning on his own at 9pm. The que went from the very first dish right to the last so it took a long time to get to the end. Not only that the food was not being replenished quick enough, everything was stone cold and the food all had a crusty top layer as if it had been standing for a long time. The food is one of the worst we have had. The hotel is aware of this issue as they had one of the staff members asking for peoples feedback and agreed it was far too small and that the hotel was looking into it. A LA CARTE: My next issue was the a la carte, there is only one included a la carte and the food here was absolutely disgusting and stone cold. The restaurant itself is outdoor but is very very dirty and unkept. While we were there the majority of people were leaving without finishing their meal. We waited over 2 hours and ended up leaving before our dessert as it was just taking so long. ENTERTAINMENT: this also wasnt great, there was only 1 thing on most nights that last 30mins-45mins and then that was it. It was out on the terrace which again there was not enough space or seats for how many guests were at the hotel. Daytime entertainment was very lacking, if you have children this is definitely not a good choice hotel for that reason. There is only 2 young girls that run entertainment during the day and they run very few activities. POOL: the pools upon arrival look great however we found these to be dirty, they all had scum rings around the outer which was never cleaned the whole time we were there, the tiles were black and mouldy in lots of places. We saw ants crawling all over the bar counters too. My suggestion to this hotel would be stop trying to make more money and concentrate on catering to the guests that have already paid a lot to stay here. Open up the paid a la carte as an option to all inclusive guests which would free up more congestion in the buffet. Open the roof top bar also as an option to all inclusive guests, not an extra charge. This would allow for more space for guests to enjoy their night rather than sitting in a small lobby for the whole duration of their holiday

Summary: The staff is truly great! The food, location, and cleanliness good. The gym and drinks is not good (see below). Bit of a charter vibe; football shirts and shorts at dinner, crocs and see through dresses/tunics over bikinis at lunch, and sunbed «prowling» before sunrise. This hotel would be average without its people. The staff is great: Attentive, nice and helpful (both reception, waiters/waitresses and the guys in the poolbar). They respond quickly, do it with a smile and help where they can. The manager is lucky to have such a good crew! Good to know: The hotel cooperates with charter companies, and has a large amount of british charter tourists. The breakfast buffét is adapted accordingly. Pros: Location - right next to beach and a cove perfect for swimming. Close to Protaras center, yet in a quiet location. Food - the food is good for an All Inclusive resort (we had some days with, and some days without were we ate at good local restaurants such as Sonja and Andama). Clean - Housekeeping keeps the rooms spotless. Poolbar - the service level is high. They walk around the pool area constantly to check if you need any refreshments. Cons: Drinks - the juices at breakfast are watered down (not even fresh juice, but the cheap sugery kind). At the drink menu there is extensive use of syrups instead of fresh ingredients. Suryp instead of coconut milk for the Pinã Colada, suryp instead of fresh lime juice and club soda for the Mojito, suryp instead of fresh juice for the Margarita, etc. This makes most drinks too sweet and/or synthetic flavoured. The «gym» is not a gym, and not what the website claims. The «gym» is a collection of old and worn equipment in the corner of the spa waiting area (which in itself is small). Much of the equipment is rusty and/or worn. Right next, as in RIGHT next, to this corner, is the spa. And the spa isn’t a spa, in the sense you expect. The spa is a small area with two treatment rooms, and toilets frequently used by guests lounging by the pool. It’s not a serene space with a luxurious feel. I didn’t try any treatments (because of the state of it), but I can imagine you hear people working out right outside, and the traffic to/from the toilets right outside, when having treatments. Other: The reception is connected to the restaurant, and the restaurant is between the reception and the pool area. Meaning people walk through the restaurant in swimwear, while people eat/drink. This isn’t ideal. The sun loungers. There are plenty, and yet people get up before the sun to reserve. The hotel has a sign that asks people to not reserve beds before 8am, but people don’t care.

This is one lovely hotel! If you want a place that isn’t huge and over crowded then this is the place. Never short of a sun bed, the pool is never overcrowded and the accommodation is lovely. As for the staff well they are nothing short of incredible, they are friendly and welcoming and take the time to have a chat and a laugh. We will be back for sure!

My review of this hotel cannot begin without expressing admiration! The food is delicious, especially the Caesar salad, which was the best we've ever tried. This is truly an amazing place to relax, a real oasis where you can rest both body and soul. The hotel is thought out to the smallest details to ensure every guest feels comfortable. But what makes this place truly unique are Anetta and Georgi. These two people made our vacation truly unforgettable! I want to extend my deepest gratitude to them for their genuine hospitality, friendliness, and professionalism. From the very first day, they delighted us with their smiles and were always ready to help, answer any questions, and make our stay even more enjoyable. Without their attention and care, our stay at the hotel would Anetta and Georgi are true professionals who turned our vacation into a real pleasure. Thank you for making this holiday unforgettable. We will definitely return.

We are currently at vrissaki beach ⛱ in room 220 and we've had no issues at all lovely room with a lovely view good food plenty of choice something to suite everyone,is great to eat breakfast overlooking the beach ⛱ rooms always cleaned we are on HB and is ideal as she can swap dinner for lunch which is ideal if you want eat out in the evening overall we are having great hol so please don't let negative reviews put you off it's great

We had a really pleasent stay at this hotel. We have booked half-board and the food at the buffet was really varied and we had a good selection between a variety of fresh salads, vegetables, fish, meat and deserts. All the staff were really nice, friendly and professionell. Especially the staff from the reception, the waiters and waitresses and of course Valentino, the man for the entertainment did all a great job! There were quizzes and live music every night. We really enjoyed our stay and will miss it.

There’s absolutely nothing more I can say about this hotel other than excellent! It was my husband’s 60th birthday and nothing was too much trouble for them. Andreas you were fantastic organising everything for me, making sure my husband had an experience he will never forget. Balloons, in the room and around the private cabana by the rooftop pool, a cake, fantastic room and he even made sure there was my favourite wine ready for us, chilled to perfection. Alexandra the restaurant manager at the Courtyard, was so attentive and very generous, making us his special desert at our table, followed by a lovely liqueur at no cost, a birthday wish from him, yes and again another bottle of our favourite wine waiting for us. (The wine was not on the menu but they made the effort to ensure it was available to us). The staff are all amazing too, Ali the waiter at breakfast and the lovely lady who cooked fresh eggs for us. The lovely handsome Greek waiter at the Courtyard Restaurant and the DJ was outstanding!! A big big thank you again Andreas I am so grateful to you and your staffxxx Jayne & Mark

What a fabulous surprise from start to finish. We arrived at 1.30am in the morning and were greeted with a friendly smile and glass of champagne. Check in was quick and easy. We travel a lot and our room was wonderful, one of the best we've stayed in. Very modern, a good size, a large balcony and with a seaview which we weren't expecting. All very clean. The hotel is kept spotless in every area, staff are all attentive and want you to enjoy your stay. Stayed B&B and loads of choice for breakfast, we had something different each day. Ate out in the evenings as we always do on holiday, but the restaurant looked very nice and was laid out lovely. I really cannot fault this hotel. It has such a nice calming relaxing feel to it and we absolutely loved it. We will definitely return. Outside, there are lots of good restaurants within easy walking distance without going into Protaras itself, and there's a lovely promenade to walk along by the sea. Local buses are good and cheap if you want to go into ayia napia but the hotel is such a lovely area to stay in. We rarely go to the same hotel twice but the AT Herbal, will definitely be an exception. Already recommended to friends and cannot wait to return

The hotel staff are brilliant and caring especially kostas he was very respectful and very nice and cared for us the 6 nights we were here and made sure we were safe. The rooms were comfy and nice, the air conditioning does cost extra but is definitely worth it for the money. The cleaning is perfect and lovely. love megan