Danibunny44
June 9, 2024
A superb five star hotel, The staff are the ones who really make this hotel what it is, They go above and beyond to make sure every guest is well catered to, We had a slight issue with noise on the first night and were quickly re allocated a room to a quieter area, Much appreciated. Rooms are pleasant and a decent size, We stayed in inland room, This featured a large king-size bed and large double sofa bed, Apparently the Seaview rooms are smaller and better suited to 2 adults and one child as the balcony takes up some of the room space - A Seaview room would have been lovely, But I think for our family size we would’ve been better suited to book 2 rooms, We were happy enough in the one room and it more than served its purpose, Room was kept beautifully clean and tidy by housekeeping. The hotel has a very chilled and relaxing atmosphere, It’s the most relaxed I felt after returning from a holiday, The landscape Gardens are beautifully kept and so inviting. Drink service is constantly flowing around the pools and gardens. There is plenty to keep the children entertained with kids club, a small children’s splash Pool with two waterslides, lifeguards there to enforce no running/ safety etc.. Not forgetting the fabulous inflatable fun on the sea bay, My boys spent hours each day playing on there as did myself and my husband! staff / lifeguards there were lovely and great with the kids, sorry I didn’t catch their names. The food was some of the best we have ever tried in Europe, The buffet each morning for breakfast offered a variety of cold and hot food all freshly prepared, With freshly squeeze orange juice available, juices, teas, coffee’s Prosecco etc.. It was so lovely to have table service for drinks at Breakfast , it’s these little touches that really do credit a five star hotel. We stayed half board and took advantage of both lunch and dinner, Lunch and dinner was either a buffet option or you could order from à la cart menu at the kalypso restaurant, Choosing a starter main and desert, Portions were extremely generous and the food was outstanding I was full after my delicious ceaser salad starter! We also ate in the grill room, which was amazing delicious steak cooked to perfection, fantastic service, We really were so very well looked after. We travel with a child who has a serious allergy, I informed the hotel of this before arrival and the hotel were fantastic, We met with restaurant staff and chefs and they insured safe preparation of food for him every day, We ordered food from the children’s menu and they insured his allergies were well noted. This kind of care and attention is extremely important when you’re dealing with a serious allergy, Thank you for taking such great care. Special mention to Zina in the Kalypso restaurant who was just an absolute pleasure. Always served us with a smile, So friendly and polite, she could not do enough for us The hotel is definitely worthy of its five stars, thank y