Name: Urban Bacalar Hotel by Mij
Address: Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar Municipality, Quintana Roo, 77930, Mexico, Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Overseas, Mexico
Rating: 3.8

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All reviews

Positive reviews

Struttura accogliente e pulita. Bella location. Personale gentile

24-hour front desk

Parking

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

All Languages

Italian

All Room Types

Queen Room with Garden View

El hotel en general está muy bien para ser un 2 estrellas, sin embargo si hay un par de aspectos a mejorar, primero mencionaré los detalles apresciables de mi estancia.  Servicio en recepción excelente por parte de Vania, muy atenta, servicial y dispuesta a ayudar. El personal en el restaurante muy atentos. El lugar está super bien ubicado sin necesariamente estar dentro del centro de Bacalar, pero, teniendo auto es muy fácil la movilidad, en 5 minutos está uno en la laguna. Las instalaciones están limpias y bien mantenidas. El desayuno gratuito que ofrecen es sencillo pero suficiente, comprende, fruta del día, café o té y huevos al gusto, el lugar es cómodo y limpio a la intemperie. La propiedad es pequeña pero cómoda, con amplios espacios en las áreas públicas, bien mantenido en general. La habitación es pequeña,  pero cómoda, justo el espacio para descansar despuéa de un día en la laguna remando, buen aire acondicionado, buena presión del agua en la regadera, agua caliente, tv con programación abierta.  Los detalles a mejorar si bien no son muchos, si serían de utilidad para mejorar.  En recepción deberían de ofrecer servicios de ”daypass” a los hoteles de la misma marca ”MIJ” a pie de laguna, si bien existe ya el servicio, no se me ofreció, me enteré el día de mi check out a través de facebook. La alberca o piscina, si bien, por el intenso calor, la utilicé todos los días, el agua no era clara, estaba bastante opaca desde el día de mi llegada hasta el día de mi salida. Se comprende que el hotel no es responsable de el ruido que hagan los huéspedes en su habitación, sin embargo, al ser algunos muros de tablaroca, se escucha todo, me tocó de vecino un que roncaba durísimo y me costo trabajo consiliar el sueño hasta las 2 y 3 de la mañana en las primeras 2 noches. El colchón se me hizo de bastante mala calidad, si bien la base es dura y te da un soporte regular, la mala calidad del colchón no ayudó al descanso. El aire acondicionado tenía una leve gotera del lado donde se encuentra el desagüe de la condensación, se reportó en el segundo día a recepción, aparentemente fue mantenimiento a arreglarlo, pero en mi última noche me percaté que el problema persistió. Si bien al hacer check in, me informaron del horario de la alberca, que es de 24 horas, se recomendaba no hacer ruido después de las 22 horas, en mi última noche, hubo un grupo de personas, que estuvieron haciéndo ruido fuerte en la alberca hasta las 00.30, no hay personal laborando en esos horarios, pero al menos deberían tener un reglamento escrito en el área de la piscina, si bien no es responsablidad del hotel que la gente sea mal educada, al menos con algo escrito frente de ellos uno puede salir a solicitarles bajar el nivel del ruido con base a un reglamento escrito. En cuanto a la limpieza de las habitaciones no hay queja, todo bien, sin embargo no es muy bien ya que tuve que solicitar en el segundo día  toallas que no dejaron, corrí con suerte porque esa tarde llegué tarde y estaba 

I came only one night at the hotel. The hotel is located in the heart of the city centre, and the hotel is located in the heart of the city centre. Not so good points: There is no household electrical equipment, brings dryer, plates and what you need Small water pressure Small rooms, Maximum two people, the bathroom could be uncomfortable and we had only a bath towel. The hotel is very comfortable and comfortable and is very comfortable and comfortable.

A cozy and clean structure. Beautiful location. nice staff

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40.0km from Chetumal International Airport

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Discover 48 reviews of Urban Bacalar Hotel by Mij, rated 3.8 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Urban Bacalar Hotel by Mij Reviews: 48 Verified Reviews Latest 2024 | Trip.com

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Urban Bacalar Hotel by Mij Reviews

Urban Bacalar Hotel by Mij

Urban Bacalar Hotel by Mij Guest Reviews