Seda Capitol Central Hotel

Seda Capitol Central Hotel Reviews

Seda Capitol Central Hotel

North Capitol Road, Lacson St, Bacolod, Negros Occidental, 6100, PhilippinesView Hotel Details
Seda Capitol Central Hotel
Seda Capitol Central HotelSeda Capitol Central HotelSeda Capitol Central Hotel
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Seda Capitol Central Hotel Guest Reviews

4.6/5
Great
78 review
Verified reviews
Location4.8
Amenities4.4
Service4.5
Cleanliness4.8
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All reviews(78)
Positive reviews(75)
Reviews with photos/video(20)
Awesome stay(28)
Friendly owner(15)
Clean and tidy(12)
Awesome rooms(12)
Delicious breakfast(9)
Near shopping area(5)
Convenient for shopping(5)
Negative reviews(3)
gibo_27
Deluxe Room
Stayed in Nov 2024
Travel with friends
21 review
4.5/5
Great
Posted on Nov 19, 2024
Location is good as it is in the city proper - situated beside the famous capitol lagoon and just few walks away from Ayala mall. The room is just the right size - not too spacious though but has the basics- study table, kettle, fridge, hot shower is also availbale but not hot enough. Staffs are good and very courteous and attentive. Breakfast buffet is available and has a wide variety of food - also changes menu for the next days which is good. Their hot chocolate is creamy and not too sweet which is also good. They have a pool available in the 2nd floor, also a gym and spa area. Also, one of the higlights will be the rooftop bar where you can chill with their classic and signature cocktails and other alcoholic beverages. It also has a good view of the capitol lagoon especially at night. Overall a good experience, we were just not approved for a 3-hour late check out even if we are willing to pay. Have not seen much people checking-in that day as it is a Monday so not sure if they are fully fully booked for that day.
6/11
Dora Dora
Deluxe Room
Stayed in Nov 2024
Couples
90 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The hotel is located at the Central Area with many eateries nearby, the room is clean and well maintained; the roof top bar is awesome with live band and good cocktails. I wish to come back here again next time.
Siobe
Deluxe Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 12, 2024
best place to stay when in bacolod. love the service, love that it has 24hrs gym. Very clean as well. breakfast is okay too!
Guest User
Deluxe Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
It was a great experience for us to stay at Seda Hotel. The service is good and the staff are friendly. Misto served a great breakfast buffet spread. Our stay was made memorable and enjoyable, thanks to Seda hotel and trip.com
Millicent Chong
Deluxe Room
Stayed in Oct 2024
Family
4 review
4.5/5
Great
Posted on Oct 7, 2024
The facilities is clean and great. The staff are friendly and the breakfast are delicious with lots of variety. The location is very near to Ayala Mall and our rooms can even see the view of the Lagoon.
Response from Property: Dear Ms. Chong,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our Deluxe Room. It's great to know that you found our facilities clean and appreciated the friendly service from our staff. We're also glad you loved the breakfast variety and the beautiful view of the Lagoon. Your positive feedback motivates us to continue providing exceptional experiences for our guests. We hope to welcome you back soon!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
OscarlinaMing
Deluxe Room
Stayed in Mar 2024
Couples
18 review
4.7/5
Amazing
Posted on Mar 19, 2024
We are always staying at Seda, great location and easy to move around and a lot of restaurants. This time we stayed at room 405. The staff are friendly and helpful with good manners. We got some problems in the bathroom. After I reported at the front desk, they responded quickly. Sent staff tried to fix the problems. Even though I told them not to until after we checked out. It is always nice to stay at Seda. The breakfast you will never disappoint. Only the small things the management needs to train the people who work there to be more cautious of the small details. Otherwise... All is well!
Response from Property: Dear OscarlinaMing,Before anything else, please allow me to express my appreciation for making us your hotel of choice here in Bacolod and likewise, giving us your valuable feedback. We understand that there were some aspects of your stay that could have been better, and we want you to know that we are committed to addressing your concerns to improve our services. Be assured that I will share your comments with our team, and that we will strive to make improvements accordingly. I hope that you would consider staying with us again as we would love another opportunity to give you a delightful experience. For any further assistance needed, please feel free to respond to us through this email.Thank you!Sincerely,Kim GuimbaHotel Manager
Guest User
Deluxe twin Room
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Buffet breakfast is amazing. The rooms were clean and spacious. The staff are pleasant.Excellent stay.
Layaw
Deluxe king Room
Stayed in Feb 2024
Other
2 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The employees are very accomodating and professionals. Since I arrived 2 hours before the check in time they allow me to leave my luggage at their storage room. I had a great time staying there even if I only stayed less than 4 hours. My friend was left there until morning. For sure they also enjoy their stay and the food at Seda.
Response from Property: Dear Layaw,Thank you for taking the time to leave a rating for our hotel! We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We appreciate your kind words. Our staff send their warmest regards! We hope to have the pleasure of welcoming you back to our hotel soon for another delightful stay.Sincerely,Kim GuimbaHotel Manager
StevenBYoung
Premier Room
Stayed in Jan 2024
Couples
14 review
4.5/5
Great
Posted on Jan 31, 2024
The room was clean. The food was decent. I wanted to let my gfs nieces use the pool but staff said only guests were allowed. That was a disappointment. The furniture was comfortable and in good shape. For Bacolod it's really the only hotel I'll stay at.
Response from Property: Dear StevenBYoung,Thank you for taking the time to write us a review! We are happy to know that you were satisfied with your stay. Our team takes great pride in providing exceptional service to all of our guests, and it is wonderful to see that our efforts have been successful. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel Manager
juby
Deluxe king Room
Stayed in Jan 2024
Couples
20 review
5.0/5
Outstanding
Posted on Jan 22, 2024
actually I booked this room to my nephew and his wife as a gift to their wedding . They said that they had a great stay .
Response from Property: Dear juby,Thank you for taking the time to leave a review for our hotel! We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.Our staff send their warmest regards! We hope to have the pleasure of welcoming you back to our hotel soon for another delightful stay.Sincerely,Kim GuimbaHotel Manager
NinRab
Deluxe twin Room
Stayed in Oct 2023
Family
2 review
4.2/5
Very Good
Posted on Oct 30, 2023
Hotel Location is excellent, just a few meters (100m) from Ayala Mall. And 10m to Lagoon Area where you can feed some fish. Itโ€™s in the center of the city with all the fast food and restaurants just in front of the Hotel. Itโ€™s walking distance to Calea, the famous pastries in Bacolod City. The food is average, not much choices but overall, it will make your tummy happy.๐Ÿ˜„ The swimming pool is good, but itโ€™s too hot during the day. Best time to swim, early morning at 6am and evening time 5pm onwards.
Geh
Deluxe king Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Nice and comfy
Response from Property: Dear Geh,Thank you for taking the time to leave a rating for our hotel! We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.Our staff send their warmest regards! We hope to have the pleasure of welcoming you back to our hotel soon for another delightful stay.Sincerely,Kim GuimbaHotel Manager
Monica dawn
Deluxe king Room
Stayed in Feb 2024
Couples
1 review
2.7/5
Posted on Feb 16, 2024
Staff are not good. When you order something it will arrive late. Specially the housekeeping. I dont actually make a review but im really disappointed.
Response from Property: Dear Valued Guest,Thank you for taking the time to leave a rating for our hotel. While we appreciate your feedback, we would love to hear more about your experience with us. We would be grateful if you could share any details about your stay, including what you liked and what you think we could improve on.Our team takes all feedback seriously and we are committed to providing our guests with exceptional service. If there is anything we can do to enhance your experience, please do not hesitate to contact us directly.Once again, we appreciate your rating and we hope to have the opportunity to welcome you back to our hotel in the near future for a more delightful stay.Best regards,Kim GuimbaHotel Manager
Guest User
Deluxe Room
Stayed in Feb 2024
Couples
1 review
4.2/5
Very Good
Posted on Feb 18, 2024
Great Hotel. Some staff members are really great but some are okay. Breakfast buffet is really good. Would recommend this hotel.
Response from Property: Dear Valued Guest,Thank you for taking the time to leave a rating for our hotel! We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.Our staff send their warmest regards! We hope to have the pleasure of welcoming you back to our hotel soon for another delightful stay.Sincerely,Kim GuimbaHotel Manager
Guest User
Deluxe Room
Stayed in Nov 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Nov 17, 2024
Accessible. Best to stay in Bacolod