North Capitol Road, Lacson St, Bacolod, Negros Occidental, 6100, PhilippinesView Hotel Details
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Seda Capitol Central Hotel Guest Reviews
4.7/5
Amazing
82 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.5
Service4.6
Cleanliness4.8
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All reviews(82)
Positive reviews(79)
Reviews with photos/video(20)
Awesome stay(24)
Friendly owner(19)
Delicious breakfast(15)
Clean and tidy(14)
Awesome rooms(13)
Near shopping area(7)
Convenient for shopping(7)
Awesome amenities(6)
Negative reviews(3)
gibo_27
Deluxe Room
Stayed in Oct 2024
Travel with friends
21 review
4.5/5
Great
Posted on Nov 19, 2024
Location is good as it is in the city proper - situated beside the famous capitol lagoon and just few walks away from Ayala mall.
The room is just the right size - not too spacious though but has the basics- study table, kettle, fridge, hot shower is also availbale but not hot enough. Staffs are good and very courteous and attentive.
Breakfast buffet is available and has a wide variety of food - also changes menu for the next days which is good. Their hot chocolate is creamy and not too sweet which is also good.
They have a pool available in the 2nd floor, also a gym and spa area. Also, one of the higlights will be the rooftop bar where you can chill with their classic and signature cocktails and other alcoholic beverages. It also has a good view of the capitol lagoon especially at night.
Overall a good experience, we were just not approved for a 3-hour late check out even if we are willing to pay. Have not seen much people checking-in that day as it is a Monday so not sure if they are fully fully booked for that day.
6/11
Response from Property: Dear gibo_27,Thank you for your detailed feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location, comfortable room, and the variety offered at our breakfast buffet. Your compliments about our staff and the amenities, including the rooftop bar, are greatly appreciated.We also acknowledge your concerns regarding the late check-out request and will review our policies to better accommodate our guests in the future.We look forward to welcoming you back for another enjoyable experience!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
Dora Dora
Deluxe Room
Stayed in Oct 2024
Family
92 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The location is convenient, and the breakfast is yummy, the room is clean and well maintained, I think this is the best hotel in Bacolod.
Response from Property: Dear Dora Dora,Thank you for your fantastic review! We are thrilled to hear that you enjoyed our convenient location, the cleanliness of your room, and the delicious breakfast. Your kind words about our hotel being the best in Bacolod are greatly appreciated.We look forward to welcoming you back on your next visit!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
Siobe
Deluxe Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 12, 2024
best place to stay when in bacolod. love the service, love that it has 24hrs gym. Very clean as well. breakfast is okay too!
Response from Property: Dear Siobe,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our service, the 24-hour gym, and the cleanliness of our hotel. It's great to know that you found our breakfast satisfactory as well.We look forward to welcoming you back for another excellent stay in Bacolod!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
Guest User
Deluxe Room
Stayed in Nov 2024
Couples
6 review
4.7/5
Amazing
Posted on Dec 17, 2024
Very good stay with excellent staff and facilities. Air con good nice and quiet with really comfortable bed. Shower nice and warm . The breakfast was included and was excellent.I would not hesitate to stay again.
Guest User
Deluxe Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
It was a great experience for us to stay at Seda Hotel. The service is good and the staff are friendly. Misto served a great breakfast buffet spread. Our stay was made memorable and enjoyable, thanks to Seda hotel and trip.com
Response from Property: Dear Sir/Ma'am,Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience during your stay at Seda Hotel. It's fantastic to know that you enjoyed the friendly service and the breakfast buffet at Misto. We appreciate your kind words and look forward to making your next visit just as memorable.Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
OscarlinaMing
Deluxe Room
Stayed in Oct 2024
Couples
28 review
5.0/5
Outstanding
Posted on Dec 4, 2024
All I can say is that it is very friendly and a good hotel.
We see you guys next time!
Response from Property: Dear OscarlinaMing,Thank you for your wonderful review! We are delighted to hear that you found our hotel friendly and enjoyable. Itโs always a pleasure to know that our guests leave with positive experiences.We look forward to welcoming you back on your next visit!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
SanchezEd
Deluxe king Room
Stayed in Sep 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Nov 29, 2024
Great location. Good facilities, rooftop open air bar, gym, pool. Good breakfast. If they could only change the chair in the room because I need to work at the desk, it would be scoring higher!
Response from Property: Dear SanchezEd,Thank you for your feedback regarding your recent stay. Weโre pleased to hear that you enjoyed our great location, facilities, and breakfast. Your suggestion about changing the chair in the room for better comfort while working is appreciated and will be taken into consideration as we strive to enhance our guests' experience.We look forward to welcoming you back soon!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
Millicent Chong
Deluxe Room
Stayed in Sep 2024
Family
4 review
4.5/5
Great
Posted on Oct 7, 2024
The facilities is clean and great. The staff are friendly and the breakfast are delicious with lots of variety. The location is very near to Ayala Mall and our rooms can even see the view of the Lagoon.
Response from Property: Dear Ms. Chong,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our Deluxe Room. It's great to know that you found our facilities clean and appreciated the friendly service from our staff. We're also glad you loved the breakfast variety and the beautiful view of the Lagoon. Your positive feedback motivates us to continue providing exceptional experiences for our guests. We hope to welcome you back soon!Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
Guest User
Deluxe twin Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Buffet breakfast is amazing. The rooms were clean and spacious. The staff are pleasant.Excellent stay.
Response from Property: Dear Sir/Ma'am,Thank you for your positive feedback! We are delighted to hear that you enjoyed our amazing breakfast, clean and spacious rooms, and the pleasant service from our staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay.Best regards,Kim GuimbaGeneral ManagerSeda Capitol Central
Layaw
Deluxe king Room
Stayed in Jan 2024
Other
2 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The employees are very accomodating and professionals. Since I arrived 2 hours before the check in time they allow me to leave my luggage at their storage room. I had a great time staying there even if I only stayed less than 4 hours. My friend was left there until morning. For sure they also enjoy their stay and the food at Seda.
Response from Property: Dear Layaw,Thank you for taking the time to leave a rating for our hotel! We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We appreciate your kind words. Our staff send their warmest regards! We hope to have the pleasure of welcoming you back to our hotel soon for another delightful stay.Sincerely,Kim GuimbaHotel Manager
StevenBYoung
Premier Room
Stayed in Dec 2023
Couples
14 review
4.5/5
Great
Posted on Jan 31, 2024
The room was clean. The food was decent. I wanted to let my gfs nieces use the pool but staff said only guests were allowed. That was a disappointment. The furniture was comfortable and in good shape.
For Bacolod it's really the only hotel I'll stay at.
Response from Property: Dear StevenBYoung,Thank you for taking the time to write us a review! We are happy to know that you were satisfied with your stay. Our team takes great pride in providing exceptional service to all of our guests, and it is wonderful to see that our efforts have been successful. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel Manager
juby
Deluxe king Room
Stayed in Dec 2023
Couples
20 review
5.0/5
Outstanding
Posted on Jan 22, 2024
actually I booked this room to my nephew and his wife as a gift to their wedding . They said that they had a great stay .
Response from Property: Dear juby,Thank you for taking the time to leave a review for our hotel! We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.Our staff send their warmest regards! We hope to have the pleasure of welcoming you back to our hotel soon for another delightful stay.Sincerely,Kim GuimbaHotel Manager
NinRab
Deluxe twin Room
Stayed in Sep 2023
Family
2 review
4.2/5
Very Good
Posted on Oct 30, 2023
Hotel Location is excellent, just a few meters (100m) from Ayala Mall. And 10m to Lagoon Area where you can feed some fish. Itโs in the center of the city with all the fast food and restaurants just in front of the Hotel. Itโs walking distance to Calea, the famous pastries in Bacolod City.
The food is average, not much choices but overall, it will make your tummy happy.๐
The swimming pool is good, but itโs too hot during the day. Best time to swim, early morning at 6am and evening time 5pm onwards.
Geh
Deluxe king Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Nice and comfy
Response from Property: Dear Geh,Thank you for taking the time to leave a rating for our hotel! We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.Our staff send their warmest regards! We hope to have the pleasure of welcoming you back to our hotel soon for another delightful stay.Sincerely,Kim GuimbaHotel Manager
Monica dawn
Deluxe king Room
Stayed in Jan 2024
Couples
1 review
2.7/5
Posted on Feb 15, 2024
Staff are not good. When you order something it will arrive late.
Specially the housekeeping.
I dont actually make a review but im really disappointed.
Response from Property: Dear Valued Guest,Thank you for taking the time to leave a rating for our hotel. While we appreciate your feedback, we would love to hear more about your experience with us. We would be grateful if you could share any details about your stay, including what you liked and what you think we could improve on.Our team takes all feedback seriously and we are committed to providing our guests with exceptional service. If there is anything we can do to enhance your experience, please do not hesitate to contact us directly.Once again, we appreciate your rating and we hope to have the opportunity to welcome you back to our hotel in the near future for a more delightful stay.Best regards,Kim GuimbaHotel Manager