Dorint Parkhotel Frankfurt / Bad Vilbel Reviews

Very good hotel with considerate service and strong catering, the atmosphere in the surrounding area is high-grade

In a small town, it's just an ordinary business hotel. Nothing special.

在bv選擇不多。工作人員熱情

Hotel's business plan does not appear senior-friendly. No phone or hotel guide in the room, no guardrails in the shower, which turns into an ice rink when a small amount of water layers its floor. Information is available only upon cybernetic exercises via the flat-screen TV and the remote. Also no mini-bar. Nice for thirty-somethings addicted to smart phones but not accommodating to seniors, who do not embrace the inconvenience of calling the front desk on their cellphones. Unfortunate since the staff were very courteous and the location ideal. Having lived in Bad Vilbel many years ago this visit was a homecoming one of sorts but seniors may have to look elsewhere.

Great Hotel , good ambiance, akso good service and great rooms !

We loved our stay. The front desk staff and dining staff and housekeeping were all outstanding! Above and beyond helpful.

The hotel look very new and very comfortable clean rooms and lots of dining options around.

Great hotel 4 stops from the exhibition. 6 stops to Frankfurt central. Great small town close

The room was ok, with a nice view. However it was hard to see the view, as the window was so dirty. Also we had some cleanliness issues, such as a dirty towel with black spots that needed to be replaced upon arrival, dusty spots in the room etc. Which was strange, as the hotel is quite new. The pillows were so thin and only one per person, which I found to be cheap. We could request more pillows through their iPad in the room. Once we got the neck support pillows, they were basically like sleeping on a cardboard box, no support at all. I'd suggest the hotel improves their pillow quality, cleanliness and room cleaning service. The biggest issue we had is that, we requested the room to be cleaned twice and it never happened. Which was super frustrating and I've never had that happen at any other hotel before. First time we requested the room to be cleaned on their iPad in the room and that didn't happen. So we called and asked them to bring more coffee refills for the room. The second time, we went out of our way to leave the sign on the door: Room cleaning please and even told the person at the front desk that we need our room cleaned. Just to come back later at night and find nothing cleaned again. The next morning we were already checking out and told the front desk attendant that our room wasn't cleaned after all. He just said, that he told the cleaners to do it. And that's all.. I would've expected, a partial refund on a day of our stay, something to make up for that, but nothing was offered to make the situation better. We never tried their breakfast or restaurant. And we didn't have a car, so I cannot comment on that. I hope the management sees this review and tries to improve!

It is very rare to stay in an absolutely brand new hotel, but it was quite nice. There is a parking garage attached for $18 a day. Everything was brand new and there is 24 hour reception in this small town. I would easily stay here again. The small city center is literally a 2 minute walk.

No free parking available for hotel guests

Nice surroundings! Very nice breakfast area!

Staff were lovely and helpful. The hotel was lovely and right near two train stations into central Frankfurt.

Clean, spacious room and quiet