Hotels near Pimping Beach, Membakut, Interior Division

Some improvement needed in Room Cleaning, stickers on shower wall left by previous guests still seen in Room 206. The Television has no reception and toilet seat cover is faulty in Room 206. Shower pressure is low and inconsistent in Room 201. Breakfast did not offer much varieties. Had lunch at the HornBill, food was delicious though !! Many swimmers in the pool are not with proper attire but in their home clothes..maybe its the local trend?? Beringgis Beach Resort & Spa is a beautiful resort fronting the South China Sea full of activities along the beach. However we find it very hectic to carry our baggages down two flights of stairs followed by dragging them along the pathway to our room. Surely be great help if there is a trolley ramp or Porters to assist !!!

The aircond need to services, not comfortable at all when the heat outside is so hot, No proper Mug provided, only small cup that already got stain on it, No ketle inside the room, if u wish to make a coffee there is water dispenser outside the room but use your own Mug, the pillow is too soft & Slim, luckily i have brought my own pillow when i need to outstation.

Located in the city point of Keningau, nearby with RHB bank, 7 eleven, self service laundry and food stalls. Fast check in and out services. No deposit required. Front desk receptionist friendly and helpful. I stay in Executive room with bathtub, bed king size is so comfortable and clean. The room spacious but not sound proof. Plenty of public parking nearby this hotel and FREE. Breakfast provided A-la carte only and can choose one food per person. Food just nice. Drink provided only coffee and tea only.

BAD MANNER AND SOME STAFF ARE NOT WELL TRAINED IN THEY CUSTOMER SERVICE SKILL. WHY? When we check in, we was greeted nicely and all was fine, we took the RM120 family room with king size bed and a single bed. During my reservation through the phone, i asked if there's breakfast included and they politely say no. But then my brother in law also took a room as same as mine, with add on breakfast of RM10. So i was interested when my brother in law inform me that there add on that we can add for the breakfast. Since i prefer conveniences to enjoy breakfast in the hotel, i took my time to ask the receptionists at the counter. I didn't get their names thou, but the first staff that was on duty in the evening was polite but then she seem not knowledgeable for my inquires, so she excuse herself to call her colleague. Here where my beautiful evening ruined by RUDE STAFF of yours. Firstly she didn't even bother asking my name and my room number. I was really polite asking her about the breakfast menu of RM10 which i am interested to add on. Is it wrong when your customer asked what kind of breakfast we gonna have ? She then rudely pointed the menu at the counter. I ask her nicely again was this menu for whole RM10 or any other such as buffet or unlimited. Surprisingly her response to me is ”MANA BOLEH SEMUA INI RM10” as she pointed the menu with sarcastic tone. I was upset the way she answered and explained it to me, if only she was humble and explained it to me in a good manners i wouldn't be this upset. I was then furious not because the RM10 but because of her (the receptionist) etiquettes. In past, I worked in a hotel line (hotelier) before and this is not the way we were trained. Obviously this hotel need to train their staffs. Learn to have empathy and love your job. One bad rotten apple will eventually ruins all the good apples. The room only have shampoo and soap as complimentary so do bring your own tooth brush and tooth paste. I do like the family room it is spacious and big and smell nice. But please do improve your customer service. Some are snobbish. Thank you for your attention.

Just had the most incredible six nights at Borneo Eagle Resort, the service was just superb, the staff made our stay amazing, they could not do enough for us whether it was anticipating our needs or remembering exactly what we liked. It is a very remote resort but the benefits of that is that there are not thousands of tourists around and you get true relaxation and Tranquility.  the food is ordered in advance and the chef was really accommodating to changes and menu tweaks, he managed to cook brilliant cuisine from every single continent! The villas were beautiful and the the trips were really good fun thanks to Shafiq. Kenneth at the bar was brilliant and so good with the kids and cocktails!! The Wi-Fi was horrific though so don’t plan on doing any work whilst you’re there, we never had it in the room at any time and only at the restaurant for short periods, Afnan the manager had to take us down the jetty and he let us use his own private phone at one point just to get a signal. They really tried to help whenever we had a problem with anything whether it was the Wi-Fi or the mosquitoes!! The main thing for the kids to do was the trips and playing in the pool which was so huge that they actually went paddle boarding in it every day. I highly recommend this resort if you want to be in a beautiful environment with incredible staff and fantastic food and get away from the crowds!!

Overall, the service is good. It could be great if a simple smile is added to the front desk. Secondly, I understood the hotel policy for check out time is at 1200 hours. But, it would be much appreciated by guest if the hotel could allow/extend the check out time to 3pm, provided the room not fully booked especially during the mid week days where it's at low density booking and the guest taking flight at about 6pm. Simple curtesy will make a lot of difference.

I've stayed here and book a hall for my cousin birthday celebration. Doesn't expect their hall quiet big and can make a wedding here. The location quiet strategic , the centre of the town,where all the place just a walking distance.

Very strategic location. Walking distance to most of the f&b place and duty free shop. Near to a lot chinese restaurants too