Maison Otis
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Baie-Saint-Paul
Maison Otis
23 Rue St Jean Baptiste, Baie-Saint-Paul, Quebec G3Z 1M5, Canada
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A stay at Maison Otis places you in the heart of Baie-St-Paul, steps from Galerie Clarence Gagnon and Chocolaterie Cynthia. This hotel is 14.6 mi (23.6 km) from Le Massif de Charlevoix and 0.3 mi (0.4 km) from Arena Luc et Marie-Claude.Show More
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4.4/5Very Good·Cleanliness: 4.4
All 40 Reviews
Amenities
Private ParkingFreeBarRestaurantConference roomWi-Fi in public areasFree
All Amenities
Surroundings
Landmarks: Galerie d'art GB Geneviève et Gilles Bédard
(<100m)
Landmarks: CATHERINE MÉRA
(<100m)
Landmarks: Iris Art Gallery
(<100m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Comfort Room, 1 Queen Bed, Accessible
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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9
Signature King Suite-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
5
Premium Studio, 1 Queen Bed with Sofa Bed, Non Smoking
1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
7
Signature Suite, 1 Queen Bed, Non Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Private toilet
Conditioner
Check Availability
2
Superior Queen Suite-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Private toilet
Conditioner
Check Availability
10
Comfort Queen Room-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Private toilet
Conditioner
Check Availability
4
Comfort Suite, 1 King Bed, Non Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Private toilet
Conditioner
Check Availability
5
Premium Queen Studio-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
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Guest Reviews
4.4/5
Very Good
40 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Baie-Saint-Paul
Guest User
October 28, 2024
We stayed at the hotel for one night. We had rented 2 rooms: one for an elderly person, the other for a couple. Pros: 1) great location, 2) easy access to many restaurants and shops, 3)comfortable beds and clean linen, 4) clear instructions for accessing parking, building and rooms. Cons: 1) the building has no elevator so it’s not accessible for people with reduced mobility. There is no mention of this on their website so we took this for granted. My mother has great difficulty getting to the 2nd floor and didn’t join us for dinner as she couldn’t tackle the stairs for a second time in the same day. Had the fact that there was no elevator been made clear, we would have asked for rooms in first floor. 2) No soap in the both bathrooms for handwashing and shower. 3) In one bathroom, no shampoo just conditioner. In the other, just shampoo and body wash. 3) In both rooms, lamps either broken or burned-out lightbulbs. 4) Cleanliness is basic. Very big dust bunnies in corners and under furniture we had to move to plug in a lamp because turn-on switch was broken. 5) No free breakfast - contrary to Trip Advisor mention. All in all, great price and great location but room upkeep and cleanliness was lacking as was information on no elevator. The fact that there is no reception or cleaning service during stay was made clear at time of booking and wasn’t a problem for us.
Guest User
October 22, 2024
There is no reception. No service, just a room in a soulless space. I stayed for four nights and never once was there someone with fresh towels, sheets, etc. The hallways were dark and dreary. Everything outside the rooms themselves looked neglected. The room itself was nice. Good bed and clean enough. My advice, stay somewhere else as this is not really a hotel but just a bed.
Guest User
October 3, 2024
FUIR !! Aucun service ! Aucun petit déjeuner ! Aucun ménage! Aucun produit de toilette ! AUCUNE RÉPONSE À NOS APPELS Hôtel abandonné !!!!!!!! Nous sommes restés 2 nuits ,n.avons jamais vu personne ! et nous sommes débrouillés pour trouver du savon et du shampoing dans une pièce au fond du couloir !!! LAMENTABLE *
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Guest User
September 27, 2024
Hôtel fantôme, sordide, sale, sans aucun service ni personnel. Joints de la sdb cradingues, rideaux bancales, pas de gel douche mais 3 après shampooings , Tv HS… Pas de service de petits déjeuners. Message laissé à la réception (car pas de personnel), jamais répondu. À fuir.
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Guest User
September 26, 2024
I made a reservation with this hotel in July, and received confirmation at that time. However, I never got to experience it as they did not send me check-in instructions, there was no one at reception when we arrived, and when we called the phone number on the notice on the locked door, all we got was voice mail. Despite my call, efforts of the booking company to reach them on our behalf, and a follow-up email to them, there was never any response.
Guest User
September 16, 2024
Arrivée autonome, Dédale interminable de couloirs et d’escaliers pour atteindre suite 4. , design mais manque de chaleur du gris du noir et une porte fenêtre condamnée qui donne sur une terrasse en état déplorable. Déprimant . À éviter absolument, . L’environnement de l’hôtel n’est pas du tout entretenu !
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Michel D
August 26, 2024
Awful service. Do not go there ! Beds were not done for all stay. Cleaning is awful (carpets are dirty, shower is dirty, etc.). A client before us reported issues in our room on Google reviews. Upon arrival, same issues had been left unaddressed. One of our room key card was not functioning. We were told we would get a new one. We never had it. In a nutshell, despite this had been a great place in the past, since the new owners took over, it's a disgrace and a place to avoid. So many other nice spots to stay in Baie St-Paul, for your own sake, avoid the Maison Otis.
Guest User
August 18, 2024
Beware! This is not a full-service boutique hotel as some of the websites suggest. They no longer have breakfast or any other food options. In fact, there seems to be no one on site to greet you. You simply get a code, pick up your key and stay. The room itself was comfortable, but our booking had stated a breakfast was included, so we were disappointed. The room was clean, but some of the common areas seemed a bit neglected. We left thinking this was once a great hotel but was going downhill.
Guest User
August 13, 2024
Deuxième expérience à la Maison Otis. Notre première expérience il y a quelques années avait été très bien. Cette fois, grande déception ! Leur nouveau format « accueil autonome » est tout à fait dysfonctionnel ! Nous avions reçu des instructions claires avec une heure d’arrivée à 15h00. Cependant, aucun clé de chambre disponible à 15h00. Nous avons contacté le « téléphone d’urgence », mais aucun réponse après 3 appels. Nous avons laissé un message à « Simon » de la ligne d’urgence mais aucun retour d’appel (il semble que ce soit le directeur, hors toujours aucun retour d’appel à ce jour). Lorsque nous avons finalement réussi à parler à quelqu’un, la dame nous avise que l’arrivée est seulement à 16h00. Elle admet l’erreur dans le courriel, mais ne semble pas s’en soucier. Elle me dit qu’il est « impossible que les chambres soient prêtes pour 15h00 ». Nous lui expliquons que le courriel était très clair, et qu’il aurait été simple de nous aviser par courriel du changement d’heure pour que nous nous organisions en conséquence. Nous étions plein de clients devant la porte à attendre nos clés, nous avions tous reçu le même courriel. Bref, système d’arrivée autonome complément nul et très désagréable ! Et numéro d’urgence sans réponse ni retour d’appel ! Tout ça pour plus de 300$ la nuit !!! Malheureusement, j’ai recommandé cet hôtel par le passé, mais maintenant je vous conseille de passer à un autre appel !
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Services & Amenities
Most popular business facilities
Private Parking
Free
Bar
Restaurant
Conference room
Wi-Fi in public areas
Free
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Business Services
Conference room
Languages Spoken
English
French
Food & Drink
Bar
Public Areas
No smoking in public areas
All rooms non-smoking
Health & Wellness
Kayaking
Off-site
Safety & Security
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 16:00–22:00
Check-out: Before 12:00
Self check-in: Contact the property for the access code
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 200.00 (approx. ₹ 12,033.05) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 19
A stay at Maison Otis places you in the heart of Baie-St-Paul, steps from Galerie Clarence Gagnon and Chocolaterie Cynthia. This hotel is 14.6 mi (23.6 km) from Le Massif de Charlevoix and 0.3 mi (0.4 km) from Arena Luc et Marie-Claude.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
At Maison Otis, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
At Maison Otis, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.