Hotels near Heselbach, Baiersbronn

Not only the location within a very filthy and abandoned area was shocking upon arriving; there were people sitting in front of the hotel and moving around the 'lobby' which defiantly belong to the 'project-complex' (HLM) and not to the hotel. The doors were widely open, but no hotel staff around. As indicated by a sign, guests have to use a very dirty and sticky (defiantly not hygiene and certainly not in-line with COVID-19 sanitary regulations) telephone to call a reservation agent. Unfortunately you only get to know, that there is no staff around until 16:00 hrs (official check-in time). Never the less, even the back-office was completely open and also on the reception desk registration cards with personal information were laying around - visible for everybody, with all personal information, one should keep at a discrete place to cope with official data protection policies. The furniture in the lobby was old and damaged. With all the garbage laying around, broken glass on the ground no staff on place but strange people hanging around and squatting in the lobby befitting from the vacantness this place is the most horrible 'hotel' I ever (almost) stayed. The driveway in front of the hotel was full of potholes and the signs at the entrance seemed like this place was abandoned a while ago and serves now as a retreat for homeless people. Don't get me wrong: if this is the intention to give shelter to homeless people, this is a nice gesture. Still you would need a bit of surveillance and should defiantly not sell rooms at this place to guests, which might have a certain need of security. I would defiantly not want my personal data, including credit card details laying around in a doss house / hostel for homeless people. There are other ways I help people in need! After I have called the group reservation to complain about the state I found the hotel / hostel, asking for a staff to speak with in person on spot, as I could not imagine, that this would be the standard DORMERO would strive for, I was told, that the hotel manager should be around and will be called to the lobby via the reservation agent I had on phone. Well, still after 15 Mins nobody showed up, so I had nothing else to do but leaving from this spooky and creepy place. How could someone leave such a place and run it down to such a bad state?! How could ever someone rate the location and state better than terrible?! Have a look at this place - you would not believe you are in Germany / Black Forrest / Freudenstadt but somewhere else, where nobody lives or took care for ages! I traveled the world and am not only staying at 5* Hotels; but the worst 1* Hotel is cleaner and safer as this place. I understand one might chose the location for the cheap construction site. But not hotel should place their name / brand proudly on that abandoned, filthy, down-and-out garbage dump! Luckily there are many family run places in the area, where I found an alternative quickly. But as I am bit

I stayed at this hotel a month ago, and it was beyond my expectations. The property is larger and quieter than I imagined. In the mornings, I would sit on the flower-filled balcony and gaze at the small hill across the way. The mist floated gently over the fields and around the domesticated deer, creating a stunning view. The breakfast was excellent, especially the coffee. If I had more time, I would have loved to try the dinner as well. During the day, I enjoyed sitting by the nearby creek, soaking in the peaceful atmosphere. The place was so beautiful, I didn’t want to leave. The owner was also incredibly kind and hospitable. I truly hope I get the chance to stay here again.

We stopped off here by chance, looking for somewhere at the end of a long day. A very good decision! The hotel lies up a beautiful valley that feels far away from busier touristic sites but is actually less than 10 minutes from the main road. A pleasant curated walking path follows the river up the valley, passing directly in front of the hotel. Perfect for an evening run for one of us. The hosts gave us a delightful welcome, kind and gracious. English spoken but they were happy to continue to accommodate our enthusiastic though hesitant attempts at speaking German. A lovely mix of discretion & welcoming kindness. They had clearly informed us over the phone that the restaurant was currently closed but that breakfast would of course be served. (A gleaming new kitchen is in the last stages of being built). We had supper 10mns away in beautiful Wolfach — a charmingly quaint little town. A lovely buffet breakfast was served in a sunny room, with a terrace outside (too cold this time!). The family room was spacious, with 2 separate beds for the children. Although it faced the road, this is a very quiet stretch, with the happy gurgle of the brook more noticeable than cars. We are sorry not to have stayed longer. Highly recommended!