Hotels near Pudelstein, Baiersbronn

We didn’t really like the hotel’s location and layout. Not really near the village center and in the middle of a clearing, so it could get really hot walking midday before you reach the forest cover. We stayed in the Kohlwald house which is across the street (a surprisingly busy street!) from the main building. So we and other guests had to cross it in our robes going to the pool area. The main building itself was like a maze. Having said that, everything else was great especially the food and the service. Shout out to the staff who waited for us during dinner on 30 July and who unfortunately had to leave before dinner service was done because his shift was up. You were awesome! And of course to our countryman in the staff during breakfast (Allan) you were great too!

Great place to stay that I would warmly recommend. Hotel were very warm, genuine & generous. Great location, great value & location was ideal for local town. Walking distance to some great restaurants & local supermarket a few mins walk stocked everything we needed. So glad we booked Petra

Not only the location within a very filthy and abandoned area was shocking upon arriving; there were people sitting in front of the hotel and moving around the 'lobby' which defiantly belong to the 'project-complex' (HLM) and not to the hotel. The doors were widely open, but no hotel staff around. As indicated by a sign, guests have to use a very dirty and sticky (defiantly not hygiene and certainly not in-line with COVID-19 sanitary regulations) telephone to call a reservation agent. Unfortunately you only get to know, that there is no staff around until 16:00 hrs (official check-in time). Never the less, even the back-office was completely open and also on the reception desk registration cards with personal information were laying around - visible for everybody, with all personal information, one should keep at a discrete place to cope with official data protection policies. The furniture in the lobby was old and damaged. With all the garbage laying around, broken glass on the ground no staff on place but strange people hanging around and squatting in the lobby befitting from the vacantness this place is the most horrible 'hotel' I ever (almost) stayed. The driveway in front of the hotel was full of potholes and the signs at the entrance seemed like this place was abandoned a while ago and serves now as a retreat for homeless people. Don't get me wrong: if this is the intention to give shelter to homeless people, this is a nice gesture. Still you would need a bit of surveillance and should defiantly not sell rooms at this place to guests, which might have a certain need of security. I would defiantly not want my personal data, including credit card details laying around in a doss house / hostel for homeless people. There are other ways I help people in need! After I have called the group reservation to complain about the state I found the hotel / hostel, asking for a staff to speak with in person on spot, as I could not imagine, that this would be the standard DORMERO would strive for, I was told, that the hotel manager should be around and will be called to the lobby via the reservation agent I had on phone. Well, still after 15 Mins nobody showed up, so I had nothing else to do but leaving from this spooky and creepy place. How could someone leave such a place and run it down to such a bad state?! How could ever someone rate the location and state better than terrible?! Have a look at this place - you would not believe you are in Germany / Black Forrest / Freudenstadt but somewhere else, where nobody lives or took care for ages! I traveled the world and am not only staying at 5* Hotels; but the worst 1* Hotel is cleaner and safer as this place. I understand one might chose the location for the cheap construction site. But not hotel should place their name / brand proudly on that abandoned, filthy, down-and-out garbage dump! Luckily there are many family run places in the area, where I found an alternative quickly. But as I am bit

Quel dommage pour ce bel hôtel,implanté dans un environnement magnifique. Très belle suite de 60 mètres carrés, spa très agréable, personnel du restaurant très compétent, voilà pour les quelques points positifs. Malheureusement ça se gâte très vite. A la réception on vous annonce que votre suite se trouve au troisième étage,on ne vous y accompagne pas,ce qui est généralement d'usage dans les hôtels de ce standing en forêt noire. Arrivée dans la pièce, 30° affiché sur l'écran du plancher chauffant réversible réglable jusqu'à 19°. Je me rends à la réception pour signaler le problème, une jeune femme qui a dû être miss meteo dans une autre vie me dit que c'est normal ,la chambre se trouve côté sud et que forcément le soleil tape plus fort de ce côté là(Ah bon?🤣),qu'il n'y a pas de clim et que le plancher réversible n'est pas en fonction à cette période de l'année. Il faut ouvrir les baies vitrées le soir et utiliser le ventilateur dyson pourri dans la journée!! Impossible de dormir correctement la nuit. Sortie sur la terrasse,des centaines de guêpes sur toute la façade sud de l'hôtel,ne font rien pour éliminer les nids. Horaire maximum pour dîner le soir 19h sous prétexte qu'ils ont un grand groupe pendant le week-end. C'est à vous de vous adapter, pas au client,si vous n'êtes pas en mesure de gérer un groupe en plus de la clientèle habituelle, n'en prenez pas! Repas très moyen,des associations de goûts complètement loufoques dans les assiettes (ex d'entrée, rien que l'intitulé fait froid dans le dos. ”Crème brûlée à l'epoisse,sorbet moutarde-violette”).C'est bien d'être inventif en cuisine,mais il y a des associations qui ne fonctionnent pas,c'était très mauvais pour rester poli. Apero et digestif sur la terrasse du bar(4x),3 serveur derrière le comptoir sans aucun client au bar. J'attends toujours qu'il y en ai un qui vienne prendre ma commande ! Obligé de se déplacer à l'intérieur pour commander au bar. Ils font un peu ce qu'ils veulent,jamais vu de patron,on se demande si cet hôtel est dirigé par quelqu'un ? Samedi soir,aucune ambiance musicale au bar,tout le monde va se coucher à part quelques hollandais du groupe qui braillent sur la terrasse. Un manque à gagner certain,je n'arrive même pas à comprendre le fonctionnement de cet établissement. Voilà,tout ça pour près de 300€ par jour et par personne. Affligeant !!!