Popular Best Western® Hotels in Bakersfield

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Latest Hotels Reviews for Bakersfield

Best Western Heritage Inn

Best Western Heritage Inn

4/5101 Reviews
The property is located in the center part of the city. We had a great room, located directly off the outside staircase. It also had a small balcony. The room was comfortable and fairly large. There was a nice area to walk pet ($25 pet fee). Due to staff shortages, the breakfast was a take away with a few different menu items. Staff were all wearing masks. When I booked the room, I thought I was booking directly through the hotel. Instead I was routed via phone to Reservation Support [Reservations@lodging.support]. Unfortunately, they charged a lot more than if I had booked through the hotel or Best Western. They also told me there was no pet fee. The next day, I tried to reach them by phone to ask about the charges, I was never able to reach anyone and no one ever returned my call. This was no reflection on the hotel, but just be careful not to book through this third party.

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