Hotels near Hilal Ət, Baku

Close to the subway station. There are restaurants nearby. The room is clean and comfortable.

Лучший отель, рекомендую, семейный отель Супер отель, стоит своих денег. Отличные большие кровати , хороший душ, просторные номера. Отдыхали семьей. Есть ранний заезд. Спасибо русскоязычному мужчине❤️очень приятно. Номера не ушатанные. Дают воду и кормят завтраком( омлеты, блинчики, каши, сосиски, молочка… шведский стол) отель пошел на встречу и был очень гостеприимным . Один минус, нету маскитных сеток и не работает кондиционер, нам пришлось комаров убивать всю ночь( они очень зверские) В номере гели и вода питьевая

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

Facilities: Generally speaking, it is useless. Breakfast starts at 8 o'clock. The variety of food is a bit poor. The most delicious ones are biscuits. Health: Not bad, very clean Environment: Not in the downtown area, but it’s more convenient to take a taxi Service: The overall service level in Azerbaijan is very average. If you don’t have expectations, you won’t be disappointed😞 It is worth mentioning that the hotel did not know that the rights were exchanged for early check-in and breakfast. You can do this after communicating with customer service later.

An extremely well behaved staff and the location was amazing it was very boughet friendly I would like to recommend everyone this hotel thank you.

It’s very nice hotel it’s good service and nice location all stuff good fastly service,in my self its first visiting this hotel and will be not final I will come next time Any thing I’m very happy and enjoying in this hotel I like the Qafqaz Baku City hotel

The quality is very good! Like it very much! Will come again! The quality is very good! Like it very much! Will come again! The quality is very good! Like it very much! Will come again!

Disappointed in all honesty. The room itself was as expected, nice design and very spacious. Housecleaning was below par as there was still rubbish on the floor after I had returned in the evening, 2 nights in a row. Had to wait a few minutes for the shower to get warm. No toothbrushes in the bathroom. Miscommunication between staff about payment which resulted in a very unnecessary late night phone call from the front desk. Further miscommunication about parcel delivery. One day it was brought straight to the room, the next day it was against hotel policy. Asked for help with luggage for check out, never came. Very far from the ritz experience.

It can be said that Baku is the most cost-effective international hotel, from the front desk to the room service are very intimate. As for the room size, it is a hotel near the old town. In addition, if it is from the airport, it is recommended to book a taxi from the hotel, the price is conscience, much better than looking for a car.

I had a great stay at ibis Baku on my trip to Baku, this was my 2nd trip and 2nd stay at the same hotel, rooms are still refreshing and looks quite new and updated, every other facilities are available which is mandatory , the staff is courteous and helpful in all the aspects. My special thanks to Mr. Bashir ( Duty Manager) for helping me and assisting through out the stay. He really goes out of his way to make sure the guests are happy and satisfied. Thanks to the other team members namely - Rufat and Naila as they kept meeting me all the time when I was at hotel during my stay, Overall a decent stay to remember and would definitely be coming again and again once I am in Baku again. Thanks so much to the ibis Baku Team.