Boulevard Side Hotel

Boulevard Side Hotel Reviews

Boulevard Side Hotel

3 Sanan Karimov, Baku, AzerbaijanView Hotel Details
Boulevard Side Hotel
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Boulevard Side Hotel Guest Reviews

3.7/5
24 review
Verified reviews
Location3.7
Amenities3.5
Service3.7
Cleanliness3.7
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All Reviews(24)
Positive reviews(17)
Reviews with photos/video(1)
Negative reviews(7)
Rami233
Standard Twin Room
Stayed in May 2024
Solo travelers
26 review
4.5/5
Great
Posted on May 23, 2024
Great breakfast and reception staff. The room was good also, but there were no towels and tissues (I assume it was a mistake, but did not ask).
Guest User
Standard Twin Room
Stayed in Feb 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Feb 21, 2024
Good hotel, it is located good place , the room is big and comfortable and cleans .
Anonymous User
Standard Double or Twin Room
Stayed in May 2023
Couples
4 review
2.5/5
Posted on Jun 18, 2023
1.Have the room next door smoking and the smoke come in to my room all the night it so terrible for 3 day2night 😔 2.They didn't prepare me towels and I waiting long time after call and request towel at1am😭 note: if check out late a bit they will charge 50% of room rate.
Samohovka
Standard Twin Room
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Good location, weak wifi
Guest User
Standard Double or Twin Room
Stayed in Feb 2024
Couples
5 review
4.0/5
Very Good
Posted on Mar 11, 2024
I liked the hotel for its location. Cleanliness is 4-star. Excellent restaurant for breakfast. The view is gorgeous. The hotel is worth the money. We were satisfied)
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Kinga
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 12, 2024
My check-in didn't happen. I was told there were no available rooms and sent to another (substandard) hotel. Next days I was told my six-day reservation didn't exist. Found later. Management was approved by email a few times for compensation for this kind of treatment but didn't even bother to reply. The hotel itself had many issues...
Guest User
Stayed in Feb 2024
Couples
0 review
1.0/5
Posted on Feb 29, 2024
worst hotel that I visited. too many reasons: 1.) they said breafast at 8 once we come to restaurant by 8 till 820 the restaurant still close. 2.) there is no airconditioning they only have heater so we dont have any choice just to open the balcony door which mosquitos start coming in to bite us. we have lack of sleep on this. 3.) we are on the fifth floor there are always a noise coming from 6th floor. We complain many times nothing happen. note: the supervisor talk to us and she said she will fix the ac but we stay for 7 days nothing is fixed! dont ever book this hotel is a total waste of money!!!
Response from Property: Dear Kenny Ann We regret to hear about the experience in the hotel. 1. Restaurant opens at 8.00 without any delay 2. The AC depends on the weather conditions outside. We are not able to turn on the AC in the cold weather, being based on other guests convenience. 3. Our staff is always ready to assist guests without any delay. With Best Regards Hotel Team
Joaquin D
Stayed in May 2023
Couples
1.0/5
Posted on May 9, 2023
The hotel was nothing as advertised on ***********, when we made our reservations. Firstly, the hotel is listed in *********** as "BS Hotel", you will note a quick search on this name does not show any reviews online. Upon arrival we noted the real name is "Boulevard Side Hotel", see reviews here (https://www.tripadvisor.com/Hotel_Review-g293934-d7721333-Reviews-Boulevard_Side_Hotel-Baku_Absheron_Region.html). Our first night (Apr. 25) we were not given the room we requested, a double room, but were instead given two single beds and promised we would be changed the next night. The air conditioner did not work in the room the first night, although the hotel states on *********** that they have air conditioner. We were advised by the front desk that temperature would regulate itself-this did not occur. We had to sleep with windows open with excessive outside noise due to it being next to an auto repair workshop/gas station and main thoroughfare in Baku. During the second day (Apr. 26) we were given the originally requested double room, however the room was visibly dirty, with garbage left in the closet and an excessive smell of cigarette. We note the hotel advertises on *********** as non-smoking, however the scent in the room was unbearable and the nightstands had visible cigarette burn marks. Only one ragged towel was left, we are two travelers. The air conditioner did not work in the new room, and we were advised by the property this time that they did not have air conditioner only heater. Please note Baku is currently on summer weather. After the second night of no sleep, we decided to move out and made a new booking on ***********. During the morning of Apr. 27, we advised the lobby of our decision to leave due to the poor state of the hotel and service. Regarding the air conditioner they advised that indeed it was only a heater as it had not been put into what they called "Summer Mode". Then they proceed to state we could not check out, I insisted on our decision, and they said they could change the room one more time. We declined and confirmed we would check out due to the state of the hotel. They said they would not reimburse the remaining four nights, we insisted we would dispute this but left as the hotel felt unsafe. We note this type of fraudulent postings are not in accordance with the regulations and standards of ***********. As you will note from my profile I have been a loyal customer and put my full trust on *********** for may years, booking for my personal and business travels as well as family travels. I am sure they listed themselves as “BS Hotel” instead of their real name “Boulevard Side Hotel” to deceive customers into not reading the reviews available online. Definetly do not stay here.
Response from Property: Dear Guest We appreciate for the comment and regret that your stay in the hotel was not convenient. It may happen that due to the unexpected circumstances the guests are not able to get the room in time. When you were given the room, the additional services have been added to your stay as a compensation for the inconvenience. Regarding the summer mode in the AC, so we should calculate the general comfort of all guests living in the hotel. When the weather is not hot, the AC is not turned on for the summer mode, since it would be very cold in the night. Only this condition is a core in decision making of our management. Do hope to see you again in our hotel. With Best Regards Hotel Team
Verified traveler
Stayed in Apr 2023
Other
3.0/5
Posted on Apr 24, 2023
bathroom had terrible smell and shower was not comfortable. sheets were not clean. breakfast and wiev was good. i liked the walnut jam.
Guest User
Stayed in Jan 2023
Business travelers
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
Comfortable and clean. + We stayed here just one night, although we choosed small standart room, the room was very comfortable, the staffs of hotel are very kind and helpful, the restaurant has amazing Baku city view and the foods in restaurant are too delicious and fresh. İf you wanna stay in comfortable clean hotel with good location and restaurant then ı highly recommend this hotel.
Response from Property: Dear Mr. Abdulkhan Thank you for the comment and we are pleased to see you in the hotel. With Best Regards Hotel Team
charlie
Stayed in Nov 2022
Other
5.0/5
Outstanding
Posted on Nov 15, 2022
Very nice hotel on a quiet side street but near to major boulevards. A very good value for the money. No amazing views really to speak of, but rooms are nice, clean and modern.
Fariha
Stayed in May 2023
Family
1.0/5
Posted on May 7, 2023
Poor hygiene and ery noisy till 6am in the morning
782channal
Stayed in Sep 2022
Friends
3.0/5
Posted on Sep 3, 2022
Hotel with views of Caspian Sea ; Rooms are bit smaller but would be for the price ; restaurant staff are helpful , not much spread in the buffet , no hot water kettles available in side the room ! If you have bolt app it’s 3 manat ride to the city ! Hotel staff are trying their best to be helpful!
Response from Property: Dear Valuable Guest We appreciate for the truth in the comment. Do hope to see you again. With Best Regards Hotel Team
Stepan
Stayed in Aug 2022
Business travelers
4.0/5
Very Good
Posted on Aug 8, 2022
I didn’t get a basic information of stay on the check in date. There was strong stench of cigarette smoke in the room. Otherwise the stuff was great.
Rune Mandt
Stayed in Jun 2022
Other
4.0/5
Very Good
Posted on Jun 13, 2022
The hotel is good value for money. Very friendly staff. Breakfast was OK I guess for a hotel breakfast. (I don't actually like any hotel breakfasts) The hotel is located only 5 minutes taxi ride from city centre.