Hotel Crystal
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bakuriani
Hotel Crystal
Didveli Funicular Railway, Bakuriani, Samtskhe-Javakheti, Georgia
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Located in Borjomi, Hotel Crystal is within a 15-minute walk of Bakuriani Ski Area and Didveli Ski Area. This 4-star hotel is 0.9 mi (1.5 km) from Amirani's Park and 1.6 mi (2.6 km) from Cathedral of the Savior's Nativity.Show More
We Price Match
2.9/5
Cleanliness: 2.9
All 8 Reviews
Amenities
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Surroundings
Landmarks: Cristal ski lift
(<100m)
Landmarks: Gondola to Mt. Kokhta
(110m)
Landmarks: კრისტალის საბაგირო / Crystal Funicular
(110m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
7
Junior Double or Twin Room
1 Queen bed or 2 Single bed
Non-smoking
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3
Standard Triple Room
1 Double bed and 1 Single bed
Non-smoking
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4
Standard Room
1 Queen bed
Non-smoking
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4
Deluxe Double Room
1 Queen bed
Non-smoking
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Guest Reviews
2.9/5
8 reviews
Verified Reviews- Cleanliness2.9
- Amenities2.9
- Location2.9
- Service2.9
Average for similar properties in Bakuriani
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Guest User
November 20, 2024
My first night here is disappointing. The room is cramped, missing a trash bin (only one in the bathroom), and lacks essentials like extra blankets or tea bags. The phone didn’t work, and staff failed to inform us. Extra bed costs more, but there’s no space for it. only plus: the bidet spray in the toilet. I will not visit again or recommend
Guest User
August 13, 2024
Positive Points - Quiet Location: Ideal for relaxation and escaping the hustle and bustle. - Clean Rooms: Well-maintained accommodations. Negative Points - Unfriendly Staff: Poor customer service and unhelpful attitude from front desk and management. - Limited Breakfast Options: Lack of variety in the morning meal. - Small Rooms: Uncomfortable and cramped living spaces. - No Air Conditioning: Unbearable conditions, especially in warmer weather. Overall, the hotel's positive aspects of a quiet location and clean rooms are overshadowed by the significant issues with staff attitude, limited amenities, and uncomfortable accommodations. We strongly advise management to address the severe problems with the front desk staff and overall guest experience.
Guest User
January 6, 2024
the only hotel /complex with good service in all of Bakuriani, friendly attitude from all staff, they ran after my 1.5 year old child for dinner 4 days in a row, good bed, comfortable rooms, go for sure, excellent stay is guaranteed.Location is also wonderful, just near to ropeway.
Guest User
January 4, 2024
We came to celebrate the New Year with a group of 5 people. An additional service was ordered for organizing the New Year's Party. As a result, 5 people were seated at a table for two people, and it was set for two, not five. Naturally, there was not enough food or drinks for the company. We asked them to bring some of the drinks that we should have had on the table, and as a result we were demanded to pay for drinks, although they were included in the bill for the service. In fact, three out of five people were simply deceived, and the service was not provided, and the hotel received $400 for nothing, and they also charged double for drinks. In addition, during the celebration in a relatively small room, they played such loud music that many guests began to leave almost immediately after midnight, because it was unbearable to be in the room. We also called the hotel several times before checking in to find out if there would be any program for children during the celebration - we were promised that there would be. As a result, nothing for children. If we had known that we would be so deceived with the New Year celebration, we would have chosen another hotel.
Guest User
September 10, 2023
Rude staff .. I’m writing this review from the lobby of the hotel. I am checking out this morning , when I asked my bags to be brought down . The man at the reception is rude and said he’s busy . I saw him pour a whiskey shot ( red label ) and down it in front of me . It’s 10 am . Is this what he’s busy doing ?? . He’s still hasn’t gone for my bag .
Guest User
July 12, 2023
I recently stayed at Hotel Crystal in Bakuriani, Georgia and had a mixed experience. The massage service offered by the hotel was on the pricier side, but it was absolutely amazing. The staff even went above and beyond by keeping the spa open after closing hours to accommodate our schedule, which was greatly appreciated. The indoor pool and spa facilities at the hotel were quite good, providing a relaxing and enjoyable experience. However, during breakfast hours, the dining area was overcrowded, making it a bit chaotic and challenging to find seating. The rooms at Hotel Crystal were on the smaller side and felt a bit cramped. Additionally, the lift had some technical issues during my stay. However, the views from the hotel were truly stunning, offering beautiful scenery. During my visit, the hotel was mainly occupied by Arabic tourists due to the Eid Holidays. This gave it a bustling and lively atmosphere. It's worth noting that Bakuriani is known for being an amazing ski resort, but I visited during the off-season, so I didn't have the opportunity to experience that. Overall, the room service provided by the hotel was good and the staff was attentive. Despite some drawbacks, Hotel Crystal offers a decent stay with its convenient amenities and breathtaking views.
Guest User
January 29, 2023
Pool over used from screaming child near spa noise come from outside too so relaxing expensive massage doesn't work, gym with everything broken , breakfast poor quality no bakery or vegetal milk for vegans , dinner time only until 8.30 pm ridiculous
Guest User
January 31, 2023
The staff are friendly and very polite. The walls are thin so you will hear your adjoining rooms. The food is basic both at breakfast and the evening meal. The rooms are clean, modern and comfortable. We were on a summer cycling tour and the location was good.
Guest User
January 31, 2023
Het hotel zelf is heerlijk, fijne kamer, groot zwembad met een sauna, recht tegenover de ski piste, verschillende plekjes om te zitten en wat te drinken. Top ontbijt. Maar er waren een paar dingen die we wel apart vonden. Ontbijt pas vanaf 9 uur. Gym pas open om 10. Het parkeerterrein werd niet sneeuw vrij gemaakt, waardoor bijna iedereen vast liep. Receptionisten spraken bijna geen Engels en wilden ons ook niet helpen. Toen we vroegen naar welke restaurants er bij het hotel zaten, zouden er 4 zijn volgens de website, werden we verwezen naar een restaurant buiten. Op mijn vraag of ze konden vertellen waar de rest zat zei ze “no”. Oké.. om 22:00 ging de muziek in de lobby heel hard aan en werd slapen lastig. Dit was elke avond zo. Dus mooi hotel, maar zou er niet nog eens heen gaan.
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Services & Amenities
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Languages Spoken
English
Georgian
Russian
Public Areas
All rooms non-smoking
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 27
Located in Borjomi, Hotel Crystal is within a 15-minute walk of Bakuriani Ski Area and Didveli Ski Area. This 4-star hotel is 0.9 mi (1.5 km) from Amirani's Park and 1.6 mi (2.6 km) from Cathedral of the Savior's Nativity.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, babysitting (surcharge), and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 27 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, babysitting (surcharge), and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 27 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.