Guest User
July 14, 2021
This is the worst 3* hotel in Balchik - Rooms are tiny, General decor of the hotel is not guest centric. Food is a Nightmare - Breakfast is Disgusting. The Staff do not give a Fuk of the Guest whatsoever - The Owner is Russian as they spent money in certain areas of the hotel - but forgot it is a hotel and not their home. Rooms have zero soundproof - you can hear everything in the corridors Hotel is generally dirty - and bathroom doors are broken due to humidity from showers. balcony is not private and not cleaned The hotel is more interested in providing an itemised list of room content - so you do not break anything, rather than leaving a welcome note to the guest- We stayed for three nights and never again. We will go to the Paris Hotel down the road- its smaller, but the Owners are friendly and place is in good condition. The Spa - is terrible, not maintained, saunas do not work, changing room smelly, toilets dirty and staff not existing - They also do not open the Spa until the afternoon - just to save 5 leva - We paid 20 leva extra from the room rate - and it was a fkg waste of money - I will write to the local health ministry to do an inspection as the hotel is not clean and staff also do not wear Masks - although they advertise it !!!!