Rio De Janeiro Hotels with Balcony

I spent four nights at this hotel, in a very nice area of Rio. Great facilities: magnificent rooms (standard), excellent bed and linen, very nice swimming pool (heated) with gorgeous views, pleasant common area, etc. The management, however, is not so good. Nothing serious or terrible, but not what you would expect from a Hilton hotel. E.g.: I was supposed to receive a free big bottle of water in my room, as part of the arrangement for my group; I did not received it and I was told that I should pay for it if I wanted it; in addition, I was asked, when checking our, to pay for 2 bottles! (when I ordered just one). I complained and no charge was made finally but it gave me a poor impression about the level of care for the details one would expect in a hotel of this category. Moreover, in a place what you cannot drink water from the tap safely, the management should provide with courtesy drinking water for every guest, as is usual in most places. About the food: very good in the restaurant, reasonably priced (but obviously not cheap). However, the breakfast was disappointing: little variety and quality in the fruit (in a place such as Brazil!!!), slow service for the eggs or tapioca you ordered, and little variety of bread and pastry, as well as other deficiencies (quality of cheese, ham or salami, etc.). A special positive mention for the cleaning personnel: very efficient and nice, always respected the requests I made about timing. Bravo.

My wife and I stayed in the hotel for 10 days for our honeymoon after receiving a recommendation from a friend. When we first arrived we were disappointed because the room had not been cleaned adequately (dirty carpet, stains and dead bugs in the bathroom) and despite informing the hotel we were coming for our honeymoon we didn’t receive any special welcome, for example a note or message from the hotel or chocolate gift as we saw others receive on Instagram. We complained to the reception about the cleanliness and the next morning the room was cleaned to our expectations, we were happy with how the complaint was handled. The hotel room we were given was an ocean view on the 10th floor. The view was amazing and we loved falling asleep and waking up to the sound of the ocean. However we feel that for the price and star rating of the hotel, the rooms need to be refurbished, the room feels dated and the bathroom finishings are not befitting of the hotel we expected from the pictures; messy paintwork and grouting, broken wooden furniture, poor quality shower and at one point there was no hot water so our first night was cold showers. We have stayed in lower and similarly priced and rated hotels and the quality of the room and bathrooms were better than this hotel. We used the tennis courts and gym during our stay which was a nice option. We both had the tropical Spa experience which was a wonderful and relaxing experience and the Spa staff were great. We chose the all inclusive option at the hotel and we were not disappointed with the selections available and the high quality of food on offer from the restaurants. The service from the staff at the restaurants was wonderful. The location of the hotel is excellent, after exploring the area we determined it has the best location of all the hotels in Ipanema / Leblon / Copacabana, because of the direct beach access to a “private” beach. Halfway through the stay we received a note in our room to say there was a problem with the pre payment and amount of consumption. We were very surprised because we had the all inclusive option and had not taken anything not included. We called the reception to inquire about the problem and the person was not able to explain what was the problem. (My wife is Brazilian so language was not the problem). We had to go down to the reception to speak with someone else, where we were told that the pre payment taken by the hotel was not enough to cover the cost of our stay (10 days) and so an additional payment was needed. The hotel knew we were staying for 10 days and should have known the total cost of our stay (excluding extras not included Ina lol inclusive), and taken the payment up front, rather than send us an ambiguously and informally written letter, halfway through the stay which the staff could not explain on the Phone. This was an annoying inconvenience and not a nice experience which the hotel could have very easily avoided. To be 5 stars and for us to consi

To start with the one obvious limit of the property, it is in Barra de Tijuca which is a modern, residential, somewhat ”American” part of Rio. Because of the location alone, I wouldn't have booked this hotel for the entirety of my stay, because in many ways, areas like Ipanema and Copacabana are a lot more interesting and buzzy. That said, this is really the only negative I would have about this hotel and for anyone who doesn't mind transportation, Uber is cheap and reliable in Rio, and it will cost about BRL 30-60 to get from the hotel to all the more ”iconic” parts of Rio depending on time (and therefore on traffic) and will take about 30 minutes off peak. The hotel itself is beautiful, almost resort like. It is fairly large, the building has a fairly strange shape with multiple wings, though this also seems to guarantee that all rooms will get a view of sorts (the hotel ideally overlooks the Ocean on one side and a beautiful and serene lagoon on the other side). Common parts include a nice and clean beach where the hotel offers loungers and umbrellas, a beautiful swimming pool with several areas (toilets and sunscreen provided), a spa, and several restaurants. I was staying in a Club ocean front room and it was great. The room decor is very nice, beautiful bathroom with separate bath and shower, very nice balcony with a coffee table and two chairs, nespresso coffee machine, bottled water, lovely local Granado toiletries. Rooms are quiet and bed comfortable. The lounge is very nice too with rooms to both sides, and services for breakfast and cocktail hour in the evening. I had breakfast in the main Tano restaurant which was excellent (multiple stations for omelette, tapioca, pancakes, green juice, etc plenty of fresh fruit, excellent pastries, etc), lunch at the Canto restaurant and by the pool (more limited version of the same menu) which was excellent. I also had dinner at Shiso, their Japanese restaurant and I'll admit that I was a little bit more disappointed there despite great review (food was ample but did not feel very authentic, was very salty, and the rice itself was not very good). Maybe I was there on an off day as reviews are, as I said, very positive in general. In addition to everything else, staff everywhere was excellent from managers pre-arrival to people I interacted with throughout the stay. All in all, in a sometimes hit and miss Rio hotel scene, and once one accepts the less traditional location, this is a really excellent hotel and one I'll return to with great pleasure. PS: very minor point: mini bar had no prices indicated and proved fairly expensive. Also note that there is a resort fee of BRL75/day which I did not think was very clear

The hotel is quite beautiful, which means I am quite satisfied with it. Especially when there are performances in the evening, it feels lively and has a vacation-like atmosphere. According to the standards of Golden Diamond, I think it is still a bit not good enough. For example, the breakfast restaurant is simple in decoration. The food is scattered and scattered, like a guest house

A small boutique hotel is okay. The hotel is newly renovated, and the bathroom is relatively bright. There is a window (limited to the seascape houses we ordered). The lighting design is not very good. There is no headlight on the top of the bed, so the room will not be too bright at night and not suitable for office. Breakfast is good. Friends from China remember not to eat only things on the table, but also fried eggs with the waiter. The biggest problem is that the elevator is too small. The elevator seems to be nominal that can only accommodate 5 people. In fact, the four people entering are a bit cramped. hotel. In addition, hotels in Brazil are generally not given pure water, and we do n’t have another Hilton we live in. Remember to go out to buy it for ourselves.

Positive Great Location, you are relatively close to everything in walking distance. There is a pharmacy next door, as well as a bakery that has outstanding quality. The rooms are clean and spacious. One of the big pros for me is that there are no carpets, which is a big plus. It avoids any unpleasant smells. Negative Unfortunately, there are a lot more negative comments rather than positive ones. My family and I usually stay at the Grand Hyatt, but due to Covid-19, the hotel was temporarily closed. We were left with no other option but to give this hotel a try. I want to emphasize that this hotel has the potential to be a 4 or 5-star hotel if adjustments are made. Nonetheless, this hotel should be a 3 star. On the first day of arrival, we had wifi. However, on the 2 day of our stay, we no longer had wifi. We contacted the reception desk, and the girls in counter said they were having issues with their wifi due to their guest capacity?!?!?!?!?!?! really? This is a hotel that shouldn't even be an issue. We are in 2020 in 2020 even McDonalds has a reliable WIFI however, Windsor Marapendi did not. After a few days the ”Partial Wifi” was back up, I mean partial because the wifi was only available in the lobby. Just writing this review baffles me with their lack of proper and basic preparation and administration. Wifi was not available during our entire 9-day stay. We stayed on the 13th floor, and again I repeat no wifi in the room. I had to go down to the lobby so I could log in to my laptop to work. How inconvenient and above all this, not one apology and acknowledgment of their lack of proper planning from the hotel, and they didn't even move a finger to make matters right with this nuisance. There was a lack of responsibility and care from the hotel. All they would say is that they are working on it. The hotel charges for the use of an adapter. It's 50 real. Although it's nothing if you convert it to USD, all hotels allow you to borrow an adapter if needed. Especially one that has no wifi. (forgive me, but I can't get over this wifi issue) Breakfast is free, which is a nice thing (especially for a hotel with no wifi), but it's mediocre, your best off going out for breakfast you will have a much better experience. Blowdryer is obsolete. Suppose you want to dry your hair, good luck. Bring your blowdryer. In my case, I had to go out and buy one during my stay. The Reception desk crew needs a complete revamp on professionalism and Customer Service. If you are trying to be a high-end hotel ( Which this hotel is not), Customer service is everything you guest needs to feel welcomed and feel like their needs is cared for regardless of how little or big their needs are. Windsor Marapendi, you have great potential if the criticism is taken and executed for them not to happen again in the future with other guests. You need major improvement. You should be rated as a 2 star if that. Holiday inn is a 5 star compared to

Hotel is very well located in front of the Atlatica avenue. the room itself is perfect. the bed is perfect and extremely confort. The crew are excellent, they really wants to serv you....i specially thank to Beatriz (attendent), Van Carlos (concierge) and super-sympatic Antonio at the front bar. The TV cable channels are very good. the crew speaks preaty well more than one language. What they could improve? 1 - the check-in process and queue speed. The wi-fi signal into the rooms. The window allows some external noise to come into the room and the breakfast itens variaty can be reviewed. I definetely recommend Othon palace hotel and I would consider it on my next Rio de janeiro visit for sure.

I arrived way too early for check in but reception was so welcoming, they offered me my welcome drink and accommodated my early check in request and got me a room a floor beneath the rooftop pool and bar! Which meant I was a flight of stairs away from the captivating views of Copacobana Beach and direct pool access. Made it up to my room right as the sun was peeking to rise and captured my first beautiful priceless moment in Rio de Janeiro! Everything about this hotel is premiere! The service is impeccable and any complaints or issues are dealt with right away. The concierge staff is always readily available for advise on things to do or places to eat depending on your tastes and acquiring bookings for activities for non Portuguese speakers like myself was effortless! Breakfasts are well attended to and their spread is admirably top notch! Rooftop bar staff are very efficient and courteous as well! Just top notch everything! This hotel is so worth the long review because of how everything is executed by them! They truly deserve their five star rating and there is no doubt in my mind that when I come back to Rio, I’ll definitely choose Miramar by Windsor Copacobana!

Chegamos ao hotel por volta das 17h50, e já na entrada, ao questionarmos ao segurança a respeito do estacionamento do hotel, recebemos apenas a resposta de que estava lotado. Questionamos onde seria o tal estacionamento, e o mesmo respondeu que era logo após o prédio, em um portão branco. Estacionamos o carro ao lado, e não havia, no portão ou em algum ponto perto dele, indicação de que aquele era o estacionamento do hotel, bem como sua lotação. Chegamos em um horário já distante do tempo em que se inicia o checkin, mas mesmo assim nos deparamos com uma enorme fila para fazê-lo. Após passarmos mais ou menos 40 minutos na fila, fizemos o checkin e subimos para o quarto. O quarto em si é bom, apesar de ter pontos que necessitam de atenção. Ele é muito mal iluminado, contando apenas com dois ”spots” de luz, bem pequenos, e um abajur. Além disso, no banheiro encontrei muitas falhas no teto, inclusive uma parte que parece como um alçapão, porém toda deteriorada. No dia seguinte, quando fomos ao café da manhã, nos deparamos com mais uma fila. Chegamos ao café da manhã por volta das 9h40, ou seja, faltando 20 min para o fim do serviço, que em si é muito bom, porém me chamou atenção para certos pontos. Como o salão principal estava lotado, alocaram os hóspedes em outro salão improvisado, no saguão do hotel, que imagino ser uma prática devido à lotação habitual do fim de semana. O café da manhã oferecido é bom, porém nada fora do comum. O serviço é precário, os 30 minutos em que estivemos sentados, não passou nenhum funcionário para recolher os pratos que os outros hóspedes haviam deixado na mesa, além de falta de reposição quanto a pratos e talheres. Já visitei alguns hotéis pelo mundo afora, mas nunca vi um hotel que imediatamente no horário em que se encerra o buffet, começa a rapidamente recolher toda a comida disponível. O que sempre vi são os funcionários pararem de repor a comida em certo horário. Dada as filas do hotel, o mínimo seria o horário ser extendido aos finais de semana, penso eu. Por fim, no checkout, o diálogo com o recepcionista foi rápido e sucinto. Ele questionou se haviamos consumido algo do frigobar, e era isso. Não havia papel para assinar, não havia conferência do quarto, nada. Então tá... Não chegamos a utilizar a piscina e a academia, por isso não posso escrever sobre. Minha opinião final é que o hotel é muito grande, bonito e bem localizado. No entanto peca em muitos pontos, como conservação e administração em si.

I have stayed at this property for 3 nights. I was meant to stay for 6 but I have decided to change plans. Overall I found my stay disappointing. Pre-arrival: good communication through WhatsApp and Booking.com On arrival: not a good experience - duplicate preauthorisation from my card for the 6 nights plus extra. The terminal did not produce a receipt and the receptionist insisted I have to put the card through again, although I have shown her an instant message received from the bank saying the transaction went through. At that point, I have been traveling for 18 hrs therefore I couldn’t spend more time arguing about it. I was reassured it was not a duplicate payment/preauthorisation and if any mistake, this will be sorted in the morning with “finance team”. Next day, I have tried to sort this with various reception staff to no avail. They simply denied there is an issue and refused to discuss the matter further. At one point, I was standing in front of the reception being ignored. I have contacted the bank in the UK and they sent me a confirmation that finally led them to cancel one of the duplicate payments. I have wasted an entire day of my holiday on this. Reception staff - with some exceptions- are very cold and distant, even arrogant. Very rare you see someone smile and make you feel welcome. No apology was offered to me for the mixup with the payment and the very unprofessional way this was dealt with. Staff enters the room way too much. Morning and evening service is expected, however “room service” knocked my door at 8-9pm every evening. If the door is not locked, they enter the room. I would advise to have the “do not disturb” sign on at all times, should you want some rest. Breakfast - not included. Even to use the coffee machine in the room, you have to pay for the capsules. It’s not about money, it just leaves a bad impression I think. The room - nice, good facilities, nice bed, shower and the beach view lovely from the large terrace. Panoramic view of Copacabana, as long as the room is on a higher floor. The pool/beach - haven’t used the pool but the beach is service is very good, friendly and helpful staff and comfortable sun beds. In conclusion, I won’t be returning. I have been to Rio many times and there are much better places to stay in various areas. Although Emiliano looks nice, they are a far cry from what I experienced in other hotels in terms of hospitality and adjusting to individual needs and expectations. I didn’t feel treated like a valued customer and I felt quite uncomfortable throughout my stay.