Mixed feelings — kind staff but disappointing overall.
First of all, a big thank you to the hotel staff, who were genuinely kind and attentive throughout our stay. Unfortunately, the issue isn’t the people — it’s the property itself. The photos online look beautiful, but in reality, the finishes and details just don’t match the pictures. Everything feels a bit cheap and unfinished.
For example, the pool area has small sofas but no cushions, so you can’t really relax comfortably by the water. In the rooms, several things were off — cracked flooring, a broken window, missing door handles (you have to lock the door from inside or outside every time), and other small issues that really add up. Considering the price, it’s quite disappointing, especially when there are nicer hotels nearby for less money.
We stayed in the Villa Fuego, which, as you can see on Google Maps, is located right next to the road — meaning it’s noisy, with scooters constantly passing by. It completely breaks the idea of a quiet, romantic getaway in a “private villa.” It’s a real shame, because the staff do their best, but the overall experience doesn’t live up to the expectations or the price.
Sadly, despite the warm hospitality, we left feeling that this stay was not worth it.
Posted on Jul 28, 2026|Double Room With Garden View
Guest User
I stayed at this hotel for two weeks during my very first trip to Indonesia and Lombok, and I couldn’t have chosen a better place.
Both the hotel and the island left me with nothing but wonderful memories. The hotel is located in a peaceful and secluded area surrounded by breathtaking scenery, with beautiful views of both the mountains and the sea. Every evening, I enjoyed watching the spectacular sunsets from the hotel.
Right next to the hotel, there is a surf school, which makes it very easy to take surfing lessons and try something new.
The breakfasts were always fresh, delicious, and of excellent quality. I especially loved the evenings with live music and barbecue. It was a great opportunity to taste local cuisine and experience the local culture in such a warm and welcoming atmosphere.
The staff were incredibly kind, friendly, and always ready to help with a smile. I am leaving with the happiest memories and the most positive emotions. I will definitely come back again, and I highly recommend this hotel to anyone visiting Lombok!
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Price per night from:₹ 3,364
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